Alexa connection expired. Need to keep renewing. Help! Also: The 3 best smart home bridges: Make opposites attract That means that it doesn't tie you down to a single smart home assistant; you can easily add this plug to the natively compatible automation systems (Alexa, Google, and SmartThings) or simply use the Kasa Smart app to control it. Click the Search icon and enter the app name and click Enable to Use. Follow the instructions and your voice commands should be back up and running. Alexa, I said turn off the bedroom lights. I have the original Alexa the large one. same issue with Phillips bulb, worked fine for almost 1 year then became unresponsivemight just switch to all smart plugs. They can help you with a ton of troubleshooting methods that increase the probability of customers fixing their issues. You should also make sure that youre using the newer version of the skill on your Alexa app if you want to keep using your SmartThings devices. Alexa routines can be triggered by sensors. Save my name, email, and website in this browser for the next time I comment. THE BUTTON USES TWO DTHS I GRABBED FROM: C) ILL ADD DETAIL TO MY STEP-BY-STEP PROCESS (SEE BELOW) SO ADDING MY 2ND ST BUTTON GOES SMOOTHLY. The device Alexa is attempting to control runs on firmware, which is essentially software that makes the device work. Alexa may also seem unresponsive if the new smart device isnt set up, turned off, incompatible, or connected to a different WiFi. AND SHE DOESNT HAVE TO MOVE TO THE ECHO TO USE THE ECHOS VOLUME BUTTON. And deleting it doesnt make any difference., JD: You need to look on a different page, the page which is the list of your devices, and see which DTH is associated with the physical button you hold in your hand and which DTH is associated with the virtual device that you created.. Other times Ive had to delete the manufacturer's app from my phone and set the device back up again. Its really just software. Just sayin ). Selecting specific alexa can now talk to enable doorbell can turn on ios or camera. Wait a minute: how do you turn on a contact sensor? To check this, I usually stand beside my router and connect to my Wi-Fi network on my smartphone, disable mobile data and then in Google I search for speed test. P.S. Smartthings devices unresponsive in alexa app Once the plug reboots, it will connect to Wi-Fi again and will check for updates automatically. Perhaps your guests had switched off the lights in the guest room when they left. Go back and read the long post I just put up. To help you out, heres a quick guide on Alexas LED indicator: Learn more: Why is my Alexa not talking back? If you answer Yes to all the questions, your smart hub is not compatible with your Alexa device. Its like the device health is reporting to Alexa even if it is turned off. These devices are supposed to communicate via WiFi. alexa smartthings isn't responding. I ONLY UNPACKED THE FIRST ST BUTTON. After that, log into your Amazon account and try using SmartThings devices. When you factory reset your Alexa device, all data and custom settings will be deleted. Alexa works with thousands of smart devices. So, you might run into responsiveness issues. Check to see if you are able to communicate with the device using Alexa. Amazon Smart Plug Not Responding: 5 Fixes to Try - Online Tech Tips It doesnt make any difference whether you have 2 or 12 or 51. It will prompt for the update, and it . Or it can be virtual, which is more like a widget on a phone. Then, select "Network Settings" or similar. * Licensed under the Apache License, Version 2.0 (the "License"); you may not use this file except Even more frustrating if dealing with their customer support and they blame each other! Power cycled several times And users receive these updates by updating their apps. Check your user manual to see what app you should download. Trying to get two devices from different manufacturers to talk to each other can be very frustrating. IN CLOSING: These devices can be anything in your house, including: Check out: Is Bluetooth Better Than 2.4 GHz? I thought it would be a nice novelty to be able to control them with my Alexa, but this is way too frustrating. So I keep at it ,trying to find MY simple mistake, and/or clearing up MY confusion. If the device is battery powered, verify the battery is inserted correctly. Unless you mistakenly changed the DTH for the physical button to the virtual device, rather than leaving the physical button alone and creating a brand new virtual device which will use the virtual DTH. Troubleshooting this problem is fairly easy! Most users mentioned that this issue was related to the SmartThings side while the Alexa application was working just fine. When dealing with smart light bulbs this is a more frustrating problem. If the device is not there, youll just need to add it. Did I mention that you can buy an Amazon echo remote for $15 on eBay? I reset the hub (pulled the plug and 1 battery) when it came back on, the device was OK again. Tip: Buy directly from Amazon to ensure that your smart hub is Alexa-registered. Its only sending messages in to the hub, its not getting instructions back. I thought Alexa devices update automatically. . Once that time has passed, you can plug the device back in and turn it on again. */ Connect the original ring bridge lets ring of. To start with, unplug the smart plug from the power outlet for 15 seconds and plug it back in. + Alternatives, (2 Steps) How To Get Alexa To Whisper [2023 Guide], Alexa Not Talking Back: 11 Causes & Ways To Fix It (2023), (13 Fixes) Alexa Not Responding But Lighting Up [2023]. Thanks so much for the lengthy, tailored and specific response. One of the devices became unresponsive in Alexa after an Android update and the other 5 devices worked fine. 1. Can you reach out to the company itself? To avoid the tail between the legs feeling, and feeling defeated, Ill convince myself the remote is a better solution. 7 Factors To Consider, Does Alexa Have To Be Plugged In To Work? You should be able to find one on eBay for $15. So, if your WiFi is unstable, expect your Alexa device to lag or become unresponsive. Help! To determine if a device can cause interference, know if it uses radio frequencies. I succeeded in having the button show up in Alexa, but it wouldnt function. So I thew in the towel. Brian. You push the physical button in your hand what should happen next? So the best way you can address this issue is to manage your data well. Requires a Wi-Fi, Bluetooth or other wireless network connection and devices registered to SmartThings app. 9. This technology is amazing when it works but mostly its a huge annoyance. is not responding to Alexa. Updated. govee lights not responding to alexa - rfpi.com How to fix Hue lights that have stopped working with Alexa I SORTA UNDERSTOOD THE CONCEPT. Just do this, @Fastb. I contacted Sengled but have not received a response as of yet. Its like building your own brighter/dimmer code. Both the apps work fine. But Alexa will never see that button. There is usually a section within the manufacturers app where you can see the current version of the device's firmware and if any updates are available. If the device Alexa is trying to connect to is a distance from your router, then it would have low Wi-Fi signal. Each device can be set with the checkbox beside each device. So, you have to be really close to the device to hear its response. Scroll down and tap Display, then scroll down to the brightness adjuster. Or your Wi-Fi network might be operational, however your ISP (internet service provider e.g. Why Alexa Can Not Control SwitchBot Device and How to Fix It * http://www.apache.org/licenses/LICENSE-2.0 The echo remote is more intuitive for wifey. double tap: volume down To re-enable the skill, search for it via the search icon in the top right of the screen. In this instance, there are a few things to try . I hope youre feeling better! ), 4. To check or change the WiFi network, first, go to the app setting. Or at least in the same room. If the problem is not with the manufacturers app, youll need to look at its connection to Alexa, which takes the form of a Skill. JD Roberts, Well, did you factory reset your Alexa device recently? This file has been truncated. Perhaps your device got disconnected from your internet. Open the SmartThings app. But thats all the choices youve got. . The Truth, Alexa wont respond to any of your queries. Never undertake a task you are not competent in performing and if in any doubt, we recommend you utilize the services of an insured professional. Not ST buttons. Make sure to restart the device before re-enabling the skill after disabling it, to flush all cached settings. Wiz can always get the lights to respond, but for Alexa, it frequently requires messing with it. Can we just back up for a minute and can you describe in detail exactly what you were trying to accomplish just from a use case standpoint? Scroll down and select "Device Settings.". The most common use case of this type is when you want to have SmartThings turn on a light which doesnt work with smartthings but does work with Alexa. My wife will have an easier time using it. It may sound silly, but youll never believe how many users dont know about this feature. They work very well. Green light: incoming call/in an active call. If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. Its moot now. 4 Methods To Fix When Alexa Device Is Unresponsive But only the virtual device will show up on the Amazon list of devices, because it cant see ST buttons. Doing this removes bugs and allows Alexa to receive update notifications. Who did you buy it from, can you return it? I have 6 devices connected to Alexa linked through the Kasa app. Its difficult to avoid dependencies on cloud services with smart home devices (as Alexa itself is a cloud service). When you mute the microphone, Alexa stops listening to you. While the issue can be related to the roughness of the delivery process or simply improper installation, you need to check for cracks and other damage. A shed full of power tools and an eagerness to take on any DIY task have helped get his smart home to its current level. Doing this is necessary because, according to research, building materials can block and weaken WiFI signals. (eg: Zwave moisture sensors, Zwave door sensors, WiFi & Zwave plugs, zigbee switch actuator, zwave switch relay, etc.).