NO! 89 A ST STE 100 NEEDHAM, MA 02494 There are 3 ways to find someone's email address who is working in Sharkninja. The customer service is horrendous, so poor and not worth the money you pay for the product itself.Issue with drawer, 6 weeks later I'm still no further forward. To unsubscribe from email communications, please click on the Unsubscribe link in the footer of any email you have received. Gerardo takes their input to heart, and uses it to continue refining his culinary skills. Executive leader with more than 30 years experience in information systems, omnichannel and retail for companies including J C Penney, Deloitte, IBM, Borders, Shane Company and SharkNinja. Please email. WebThis is an overview of the SharkNinja Needham campus or office location. SharkNinja 53% of employees would recommend working at SharkNinja to a friend and 55% have a positive outlook for the business. This site is protected by reCAPTCHA and the Google WebPromoted articles. Shocking product and service. WebContact Us: Our Shark experts are here to help. 2nd collection has been arranged but i dont hold much hope, so much for doing the right thing. That dispute also saw iRobot reach a settlement with Black & Decker, which agreed to take some products off the market as part of the deal. Shark is a registered trademark of SharkNinja Operating LLC. SharkNinja (officially, SharkNinja Operating LLC) is a Chinese manufacturer of small appliances based in Hangzhou. In this role, I was particularly proud of my efforts to establish and grow the Digital Sport Business, license the Nike Vision Business and transition out of the Nike Timing Business. In stick vacs, Shark edged out both Dyson and Hoover in satisfaction. Contact Us Get 5 free searches. Glassdoor iRobot steps up SharkNinja dispute as USITC begins SharkNinja President pays $10M for oceanfront lot in Miami-Dade [8], In 2017, the company was acquired by CDH Private Equity from Weston Presidio and American Capital. 27 Hillhouse Ave, Room 29. Brought a ninja foodi in February last year and the pressure cooking bit is playing up.Get up to pressure then goes bang and lets all the steam out.Tried a new lid thinking this might cure it but no luck.The customer service or after sales is bad.Made phone calls and emails but all they say is it is out of guarantee.The offered me %50 of another product.Its 3 weeks out of guarantee and they want me to pay for another one.I am taking it further as I am not impressed with the after sales. : Stability AI v Getty Images. Companies can ask for reviews via automatic invitations. [2][3] The company's name is formed by combining its two primary brands: Shark, which mainly produces vacuum cleaners and similar devices; and Ninja, which focuses on kitchen appliances such as blenders, multicookers, air fryers, and coffee makers. On average, employees at SharkNinja stay with the company WebUnited States4K followers 500+ connections. How Many Tiger Shark Attacks Have There Been? We are currently offering free UK mainland delivery on all online orders, Keep me updated with offers, rewards and what's new at Shark, Shark | Innovative Vacuum Cleaners, Mops & Home Care Products 2023. Which although very inconvenient, would have been bearable, if the following didn't occur:I have contacted Shark customer services 3 times over the past couple of weeks, to rectify this; each time I'm told I'll receive a return label (as interestingly enough, unlike other companies, NONE were provided in the delivery box); NO label has materialised.I have now called AGAIN, and despite asking to speak to a manager, have been assured that a refund will be forthcoming from a customer service rep.I am beginning to think that this company's customer services department are scammers; and I will NEVER purchase another Shark and or Ninja product again.Decent product; ABYSMAL aftercare and customer service support. It seems you have Javascript turned off in your browser. Get contact details including emails and phone numbers {{ userNotificationState.getAlertCount('bell') }}. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. 15% of SharkNinja's management is Hispanic or Latino. Easily create salon styles at home with intelligent hair dryers and stylers no heat damage, no guesswork. Out of the 5 people I know personally with a ninja multi cook 3 of them have the same issue but Sharkninja say its not a common issue? Ceo Click to report missing items from your order. Categories. sharkninja operating llc sharkninja Up to 5 The Roomba manufacturer has sued SharkNinja for patent infringement before and has also had previous success in tackling patent infringement at the ITC. Founder and CEO Mark Rosenzweig and President Mark Barrocas share their story. Dun & Bradstreet, Inc. 2023. To unsubscribe from email communications, please click on the Unsubscribe link in the footer of any email you We are dedicated to developing premium household products, from corded, cordless and handheld vacuum cleaners to steam mops, air purifiers, hair dryers and more. This is insane, i got put on hold about 7 times and have been calling for several hours just for them to track down my order and update a simple address mistake. My background includes general management, product development, marketing, sales, operations and strategy. Boston Business Journal Locations Footer menu Contact us Facebook Twitter LinkedIn David Stevenson is a Chief Financial Officer, EVP at SharkNinja. How do I contact Mark Rosenzweig? Certain parts of this website require Javascript to work. We thrive on passion and innovation, and are looking for great people, with great Find contact details for 700 million professionals. Website: www.sharkninja.com When you call the customer services they say there is nothing they can do and you as a customer has take it with Klarn finance. Gies College of Business - University of Illinois Urbana-Champaign. Verification can help ensure real people write reviews about real companies. Please enable cookies and reload this page. I then kept ringing on a regular basis but they could not give me a definitive answer as to when any stock would arrive, I did keep asking if they could modify my order and send a different knife set but was told this was not possible. The ITC confirmed last week that it had begun an investigation into products sold by SharkNinja, a Massachusetts-based home appliances manufacturer, following a complaint from iRobot. This website uses cookies to improve your experience. Why should I pay to print an instruction booklet when it should have been supplied with an item I have just paid 330.00 for. No response to email enquiries. When this did not happen I rang again to be told that they were expecting them but were not sure when this would be. Here are further demographic highlights of the leadership team: Brian Lagarto is a Chief People & Strategy Officer, EVP at SharkNinja. Eventually after 13 weeks I decided to cancel the order and re-order a different bundle, the cancellation and refund went ahead without problem, but, when I tried to re-order over the phone it was almost immediately cancelled by Ninja, when I rang to enquire why I was told that it was an age verification problem and I should try to re-order online.I tried this three times , even using my wife's name in case it was my name that was the problem, but only got the same result, cancelled. CEO email addresses Over the past seven years, its Shark vacuum cleaners and Ninja blenders and food processors, all manufactured in China, have increased sales at a compound annual growth rate of 25 per cent, enabling the firm to triple its workforce from 250 to 800 employees. The data presented on this page does not represent the view of SharkNinja and its employees or that of Zippia. What a shame to sell a good product then behave like this will not purchase from them again. You cannot run a company like this in todays environment! He would email me an instruction booklet for me to print out. Mark Rosenzweig is the founder of SharkNinja, a position he has held since 1994. WebSharkNinja phone numbers +1 800 365 0135 5 13 Customer Service +1 866 826 6941 3 2 20% Inquiries SharkNinja websites www.sharkninja.com www.ninjakitchen.com The Shark Group office is located in Manhattan, New York. Did you enjoy reading this story? Don't forget to register your product here My experience has spanned the consumer electronics, home appliance, apparel, sporting goods and materials industries.I am currently the Chief Product Officer for SharkNinja, which is a global leader in the small home appliance industry. All Non-Robot Support: 1-855-427-5127 Robot Specific Support: 1-888-228-5531 Was this article helpful? Office Address: 27 Hillhouse Ave., Room 26. (business & personal). SharkNinja. Shark, you have lost a customer permanently.Also, please note, your customer service department are LOSING you CUSTOMERS.TAKE NOTE of the BAD REVIEWS!You many have my money today, but I ASSURE YOU, you will NOT have it TOMORROW! **2 years for selected products and batteries. SharkNinja Operating LLC - Company Profile and News Following a conversation with a customer service rep, providing the model and specific barcode number in real time, I was sent a pack of 2 x cups that the rep assured me would fit my model.Yup, you've guessed it, the cups sent DO NOT FIT my blender. WebSHARK Customer Service Telephone Support: 0800 862 0453 Please ensure you have your product with you at the time of the call. SharkNinja is a multinational company founded on 1993 with its headquarters located at Needham, Massachusetts.. SharkNinja deals in the Appliances industry When was SharkNinja founded? SharkNinja was founded in 1993. What industry does SharkNinja compete in? SharkNinja competes in Appliances industry. How to write a complaint about SharkNinja? I wanted to purchase two knife bundles, but as they were out of stock I left my e-mail address for them to contact me when they were available. The material and information contained on these pages and on any pages linked from these pages are intended to provide general information only and not legal advice. 10% of the management team is Black or African American. Email: [email protected] Phone: 203-432-3588. Mark Barrocas, president of vacuum and kitchen appliance maker SharkNinja, and wife Yrina Barrocas acquired a beachfront lot in Golden Beach for $10.4 million. Consumer Goods, Manufacturing, Consumer Electronics, Household Appliances, CleanTech, Sustainability, Ordered shark vacuum cleaner through Argos . Great products - but very poor after-sales service. Elsewhere, the ITC is currently also investigating UK online supermarket Ocado, after a Norwegian robotics company accused it of copying its patented robotic warehouse system. Smooth transition.I'll definitely deal with Shark again because the process to get the defective parts and dealing with the agents was a pleasure.Thank you! Order no.101003525225.Absolutely disgusted received my Shark Stratos Cordless Vacuum Cleaner, when I opened the box there was no instructions in there. Our products are developed for the home, not the lab. Click for inquiries related to your order status. Sharkninja's key executives include Neil Shah and 4 others. Up to 5 Newton, Massachusetts, MA, United States, US. International Association of Better Business Bureaus. 9% of SharkNinja employees are Asian. Shark Had to chase at every stage. Anyone can write a Trustpilot review. No credit card required. Looking for more information? JS Global's SharkNinja Wins Seven NPD Group Home Industry 38% of SharkNinja employees are women, while 62% are men. Sent copy of email receipt and continue to receive ridiculous emails about how proof of purchase doesnt meet their requirements. AVOID.The staff are polite and courteous, but do not seem to have a CLUE about what they are/or SHOULD be DOING Next time, I'll purchase a NutribulletWhy are Shark DELIBERATLY making it difficult for customers to resolve issues? Our competitive landscape shows how this business compares to similar businesses in their industry and region based on information found in their Dun & Bradstreet Credibility Review profile. A resident of Berkeley, California, Rosenzweig died at his home at age 86 of renal failure on July 20, 2009. Senior Administrative Assistant: Noel Sardalla. Have confidence in the air you breathe with automatic air purifiers. The employee data is based on information from people who have self-reported their past or current employments at SharkNinja. The Five (5) Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja Operating LLC. SharkNinja is a pioneer in innovative cleaning solutions and small household appliances. As the error was theirs I refused to pay for it to be returned. WORST CUSTOMER SERVICE I'VE EVER DEALT WITH. Communication and the efficiency of the agents dealing with my enquiry was professional and helpful throughout!The vacuum is now back up and running. Sharkninja Corporate Headquarters, Office Locations and Please enable Javascript and reload the page. BBB Business Profiles may not be reproduced for sales or promotional purposes. We also ensure all reviews are published without moderation. They stopped responding to my emails at this point. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Everything from here was terrible, sent the courier to the Sheffield depot instead of my home address even though i'd informed them that the DPD tracker was showing the wrong info. She has worked as Executive Assistant to EVP/Chief Financial Officer at SharkNinja, Administrative Assistant/Tax Coordinator at The RMR Group, and Office Administrator/Legal Assistant at Barclay Damon LLP. United States International Trade Commission, "Chinese owner of SharkNinja revives Hong Kong IPO amid US tariff risks", "CDH Private Equity Acquires SharkNinja Operating", "Mark Rosenzweig, Founder, and Mark Barrocas, President, SharkNinja named 2021 HomeWorld Business "People To Watch", "Euro-Pro Cleans Up with New SharkNinja Identity", "Roomba, SharkNinja, and the $3 billion battle of the robot vacuums", https://en.wikipedia.org/w/index.php?title=SharkNinja&oldid=1152100470, Home appliance manufacturers of the United States, Electronics companies established in 1993, Companies based in Norfolk County, Massachusetts, Pages using infobox company using trading name, Pages using infobox company with unknown parameters, Articles containing potentially dated statements from 2020, All articles containing potentially dated statements, Creative Commons Attribution-ShareAlike License 3.0, This page was last edited on 28 April 2023, at 06:08. The agent put the phone down on me. All rights reserved. Website sharkninja.com Competitors View 20 SharkNinja competitors here. They always enjoy trying out his latest creations, and often give him feedback on how he can make them even better. Don't forget to register your product here before reaching out to us. SharkNinja (officially, SharkNinja Operating LLC) is a Chinese manufacturer of small appliances based in Hangzhou. Additional information is available at www.sharkninja.com or by contacting Mark Rosenzweig at (617) 243-0235. WebCommitted to sustainable and environmental wins Since 2017, SharkNinja has remanufactured 3.7 million units, keeping products out of landfills and creating a new For your peace of mind, we offer a free guarantee of up to 5 years**. Here are 8 tips for writing great reviews. In my role at PCH, I led an organization of 5000 employees and grew revenue and gross profit by over 30%.Previously, I held leadership roles at Nike for nine years, most recently as the General Manager of Nikes Vision, Digital Sport and Timing Business Unit. WebSharkninja CEO and key executive team Sharkninja's Chief Commercial Officer, EVP is Neil Shah. I rang Shark and didn't have a long wait. Raised a complaint and the escalations manager blamed me for not being available on the day of collection rather than accepting and apologising for the mistakes and inconveniences. I also spent several years living in China leading organizations for both a large Chinese State Owned Enterprise and a billion dollar Irish Multinational, PCH International. No contact back. WebAddress. Thanks to his parents, Aviva and Max, who encouraged him to establish Euro-Pro, an organization established to build amazing and innovative products everyone would be interested in. Office Hours: By appointment. sharkninja *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Discover uprights that transform into portable vacuums, flexible stick vacuums that bend so you dont have to, lightweight cylinder vacuums, Anti Hair Wrap brush-rolls, easy-to-use steam mops, and so much more. Advised original model no longer available but they would replace with a new unit - told would be received within 5 working days of return. Despite requests over 3 days of chasing, unable to provide a VAT invoice. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. SharkNinja (officially, SharkNinja Operating LLC) is a Chinese manufacturer of small appliances based in Hangzhou. Frank Altschul Professor of International Economics. Office Hours: By appointment. This United States corporation or company article is a stub. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Sharkninja Operating LLC Company Profile | Needham, MA [3] It was then structured as a subsidiary of JS Global, a Chinese maker of appliances. VERIFIED Status: UNVERIFIED Address: UNVERIFIED LAST VERIFIED: -- Phone: UNVERIFIED Payment Method: UNVERIFIED view full