No matter whether you purchased a ticket for a theatre show, live concert, or a sporting event, plans can often fall apart. Because the company works in partnership with ticket sellers, you are also never certain under what condition you can request a refund. Its possible that someone with an identical problem has posted for help before. StubHub doesn't operate in Singapore, so you'll have to place an international call to call the US customer service number (which is the only customer service number) and ask for help. Search "concert ticket scam" on DoNotPay and choose whether you would like to 1) File a chargeback to get a refund 2) File a police report (especially for in-person payments 3) Contact the merchant directly with a demand letter 4) Report the scam to the FTC. If you want to file a refund arbitration claim against StubHub for COVID-19 related event cancellation, you should follow the steps below. 100 Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Just log into your DoNotPay account using any. StubHub is the world's top destination for ticket buyers and resellers. StubHub called to say that they are not issuing a refund because the event was rescheduled. Did you find it helpful? A Notice of Dispute is more than just calling customer care. Level up your tech skills and stay ahead of the curve, A comprehensive look at the most efficient ways to resolve an issue with StubHub. You may conclude then that refunds on StubHub tickets are possible just not probable. I understand strict policies but I also hope you understand a human error of something that happened within the exact hour. That may be the best way to protect you, the fan, from StubHub. StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. Yes It took 7 weeks for them to get back to me outside the 30 day window it states on their guideline policy. If no timely response is received from StubHub regarding your Notice of Dispute form, you may then initiate an arbitration proceeding against StubHub by filing a Demand for Arbitration Consumer Arbitration Rules form with the AAA. 96 0 obj <> endobj Whenever you run into a suspicious email or website, generate a virtual credit card and proceed without worries. Christian & Small LLP represents a diverse clientele throughout Alabama, the Southeast, and the nation with clients ranging from individuals and closely-held businesses to Fortune 500 corporations. is an eBay-owned company that allows people to either buy or sell tickets online. You have just learned a valuable and expensive lesson. All You Need to Know Before Joining, The Easiest Way to Claim a Motability Insurance Refund, Requesting Lumo Refunds Has Never Been Easier, A Beginner's Guide to Claiming a Lumo Refund, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, Sending Money to an Inmate Has Never Been Easier. Orders. Bk endstream endobj 58 0 obj <>/Metadata 3 0 R/PageLayout/SinglePage/Pages 2 0 R/StructTreeRoot 5 0 R/Type/Catalog/ViewerPreferences<>>> endobj 59 0 obj <>/Font<>/ProcSet[/PDF/Text]/Properties<>>>/Rotate 0/StructParents 0/TrimBox[0.0 0.0 595.276 841.89]/Type/Page>> endobj 60 0 obj <> endobj 61 0 obj <> endobj 62 0 obj <>stream No matter whether you purchased a ticket for a theatre show, live concert, or a sporting event, plans can often fall apart. Anybody hear about this? Does StubHub Give Refunds? to check out everything we offer. You may download a form Notice. 0000009067 00000 n Lesson learned and next time don't list on multiple sites. In essence, the notice of dispute will put the estate administration on hold until it is removed. StubHub will send you an email with instructions on how to claim your refund or credit. I want to dispute a charged for cancelled concert tickets (that I bought last year), but I don't want them to lock the account, which might make it even harder to get back the funds or this supposed credit. My Tickets. 0000013668 00000 n April 7, 2020 (https://www.classaction.org/blog/stubhub-hit-with-class-action-after-pulling-fanprotect-cash-refund-promise-for-coronavirus-related-cancellations). Code 22507 "The ticket price of any event which is canceled, postponed, or rescheduled shall be fully refunded to the purchaser by the ticket seller upon request". A party who intends to seek arbitration must first send to the other, by certified mail, a completed form Notice of Dispute (Notice). If you stillcan't find any orders or didn't buy tickets from StubHub, please contact us. the most efficient ways to contact StubHub to file complaints, ask for your money back, or get help with an issue youre having. I was prepared to proceed to arbitration by stating the California Bus. How to Serve a Small Claims Case | Dispute 0000007066 00000 n Like others, I filed for a Notice of Dispute via certified mail to StubHub. Usually, you'll have to do this in person, which is the most secure and effective method. Unless you want a refund). SBNation.com. 1 if you bought tickets and you have a problem with them. You can find a list of commonly asked questions for StubHub users online on, Looking for a deal for a future concert? I read somewhere that if you dispute aStubHub charge, they will lock you out of your account until it's dropped. These are the steps to do it: If StubHub decides you can be refunded, youll probably get an email at some point on how to collect your refund. Fight StubHub Fees and Get Them Waived Today [Top Hack] This could mean nothing, although it may be a sign that Facebook will be faster than Twitter for social media. c/o National Registered Agents, Inc. ]T If you have an unauthorized credit card charge from StubHub, first make sure it's us. How to Get a Refund from StubHub - Because Getting a Future Credit for Bite the bullet , pay the penalty, move on. Exhibit A, StubHub Article, Notice of Dispute, Exhibit B, StubHub Article, Consumer Demand for Arbitration, https://www.stubhub.com/legal/?section=ua, Exhibit C, StubHub Article, Request for StubHub to Pay Fees, https://www.adr.org/sites/default/files/Consumer_Demand_for_Arbitration_Form_3.pdf, International Society of Primerus Law Firms. https://omegle.onl/. Read on to get the help you need to contact StubHub. As others have replied, you don't have any grounds to dispute the fee. That stinks. %%EOF All Rights Reserved. Buy sports, concert and theater tickets on StubHub! StubHub is committed to providing a forum for resolving disputes with customers in a fair and efficient manner. 100, Irvine, CA 92606. Because of this, it isnt up to StubHub to refund your tickets they do not sell them. No. 2 if you have questions about buying tickets. Sorry we couldn't be helpful. StubHub Notice of Dispute. Surface Studio vs iMac - Which Should You Pick? Cookie Notice Rap/Hip-Hop Tickets- Hip-Hop Over to the Show! As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). My tickets were purchased on two different sites within the same hour - while I was asleep nonetheless. Search through past posts using the search bar at the top of the forum page. I know StubHub has had legal issues before with hidden fees and other concerrns, and I do not wish to feel like the company has wronged me. [4] The formal name of the user agreement is StubHub Marketplace Global User Agreement, and you can find a copy of it here: https://www.stubhub.com/legal/?section=ua. Sell Tickets. Privacy Policy. Getting a StubHub Ticket Refund With DoNotPay Is Your Best Bet! Irvine, CA 92606. StubHub notes it was the first to offer the 120% credit for canceled purchases. For the majority of will challenges, the notice of dispute must be issued before the will has been granted probate. The company has a policy that protects buyers and demands ticket sellers to return money in some instances. 0000004513 00000 n They mention on their website that you should call their normal customer service number to ask about adding an event. Check out, All tip submissions are carefully reviewed before being published. Address the envelope: StubHub, Inc. Attn: Litigation Department, Re: StubHub Notice of Dispute 199 Fremont Street, 4th Floor San Francisco CA 94105 How do I get a refund from StubHub? My Tickets. Industry: Employment Services , Services to Buildings and Dwellings , Other Support Services , Semiconductor and Other Electronic Component Manufacturing , Other Specialty Trade Contractors See All Industries, General Freight Trucking , Lessors of Real Estate , Business Support Services , Employment agencies, Help supply services, Building and office cleaning services, Packaging and labeling . Notice Of Dispute: Stopping Administration For A Will Challenge If you still wish to file a complaint, fill out their notice of dispute form and mail it StubHub's legal department. ^H^Cb3WN&Mt~8TxTCiE(HUlA/L$\? !/r The StubHubs FanProtect Guarantee for Buyers, Tickets either never reached the buyers or didnt arrive on time, Tickets proved not to be valid at the event. StubHub, Inc. Attn: Litigation Department, Re: StubHub Notice of Dispute. DoNotPay records the details of your purchase to boost your chances of winning the refund. Tel: 251.432.1600 Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. Unfortunately, you're out of luck since you had the dreaded double-sale. It basically consists of repetitive rhyming with a catch beat. 505 North 20th Street 0000017307 00000 n 0000001008 00000 n REMSTAD SP Z O O Company Profile - Dun & Bradstreet How to Request a Stubhub Refund [98% Success] - DoNotPay By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. and Prof'l. Enjoy! Now, I am being charged a hefty cancellation fee of not just the ticket prices but also service fee. Poor customer service is the biggest pet peeve to DoNotPay. Required fields are marked *. Xc:b~f9 R$N1Nc`+i\`4cWS+ * StubHub is an eBay-owned company that allows people to either buy or sell tickets online. Here's how you can use DoNotPay to appeal fees: Search "appeal fees" on DoNotPay, choose the Fight and Waive Fees product, and select the type of fee you want to appeal. Submit your case! . [2] StubHub said theyd refund canceled tickets, but now theyre taking that back (StubHub is here for you. [3] StubHub Hit with Class Action After Pulling FanProtect Cash Refund Promise for Coronavirus-Related Cancellations. ClassAction.org. seq., it seems unlikely that an arbitrator would find a claim demanding a refund in the context of a COVID-19 event cancellation to be so frivolous as to award arbitration fees against the consumer. We are changing the way you register and sign-in to the StubHub Community. The AAA, upon its receipt of your refund arbitration claim, will notify you and StubHub that your claim has been received and StubHub will then be required to submit its written response (and its payment for the costs of the arbitration) within 14 days. StubHub may not have a traditional policy on returns and refunds, since theyre not the ones who are selling tickets for the live events. Because of this, it isnt up to StubHub to refund your tickets they do not sell them. You may download a form Notice. StubHub is supposed to respond to your Notice of Dispute form within 30 days after the date your form is sent (mailed) according to the user agreement. Account number of identifier. Tel: 205.795.6588 All Rights Reserved. I read somewhere that if you dispute a StubHub charge, they will lock you out of your account until it's dropped. Your email address will not be published. It is possible to request a refund on a purchased StubHub ticket manually. How to Get Faster Response From the StubHub Fraud Department - DoNotPay 1. I'll be there to see them go bankrupt. The Court reasoned that the checkout process on the website put Plaintiffs on constructive notice of the arbitration agreement. Payments. Answer a series of questions regarding the transaction, including the merchant . My Sales. Notice Dispute Form - signNow Doesn't matter that it happened while you were asleep. P~?;xD 7Z6\ ;j& 7C".qSuDRes?@zis',e,(CeLbsPz%>;o)+pp ~2'S5Nxl5MD.ZX: @^q3Ug |3B v)qro->NnyN_/#/Gr'#C6V.P(%ARjiy#b"E;X7u1+TR#HaZIj6%{H7HwIGcP_RU]7W[J: oz* 0-vL2Kz&%+y&WzM+v'gRpS $]RB3']#g6dPU@kJ'D~Vv 4kko:"$ruZ0]? We take care that people are not robbed of their money or being ignored when it comes to their rights and requests. The charge will come from 'StubHub, Inc.', can't find any orders or didn't buy tickets from StubHub, please. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. 0000017831 00000 n and take advantage of this neat service whenever you need it. The charge will come from 'StubHub, Inc.'. Our robot lawyer can dial any company you might wish to communicate with and wait out the phone queue no matter how long instead of you! Complaints for Stubhub Canada LTD - Better Business Bureau Decide on what kind of signature to create. 1. Design 0000002371 00000 n The Court understands that StubHub may dispute the facts as alleged in this case, and it will have an opportunity to address such . 5 Ways to Connect Wireless Headphones to TV. If Customer Service is unable to resolve the dispute to your satisfaction, please notify us of your dispute by sending this form . Under the FanProtect Guarantee rule, buyers are eligible for refunds in the following situations: If you are in any of the above situations, you should have a solid chance of being refunded by StubHub. 0000016898 00000 n Select the merchant you want to appeal fees for and enter the details of your transaction, including an associated account if you have one. The Legal Department has 60 days after receiving your Notice of Dispute to resolve your claim. Check out the table below to see the best alternatives to StubHub. Stubhub Reimbursements For Canceled Events Mass Arbitration If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. Event, artist or team. 199 Fremont Street, 4th Floor % of people told us that this article helped them. 138 0 obj <>/Filter/FlateDecode/ID[<6D5A080239669B4E8D74EB9C14FB44CD>]/Index[96 90]/Info 95 0 R/Length 160/Prev 119390/Root 97 0 R/Size 186/Type/XRef/W[1 3 1]>>stream From everything weve seen, the StubHub customer support is quite thin, to say the least. March 28, 2020 (https://www.sbnation.com/2020/3/28/21198101/stubhub-refunds-canceled-event-ticket-nhl-nba-concerts). [9] See Paragraph 22, Section B, titled Arbitration Procedures., [10] https://www.adr.org/sites/default/files/Consumer_Demand_for_Arbitration_Form_3.pdf. 2. Go to solution Dispute Cancellation Fee Hello, My tickets were purchased on two different sites within the same hour - while I was asleep nonetheless. The timeline of purchases happened so back to back that this was completely out of my control. Lindsay is the author of this solution article. Daphne, AL 36527 I want to dispute a charged for cancelled concert tickets (that I bought last year), but I don't want them to lock the account, which might make it even harder to get back the funds or this supposed credit. I ordered tickets but can't view them online even with the access code. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-460px-Contact-StubHub-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-728px-Contact-StubHub-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"
License: Fair Use<\/a> (screenshot)
\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/7\/75\/Contact-StubHub-Step-3-Version-2.jpg\/v4-460px-Contact-StubHub-Step-3-Version-2.jpg","bigUrl":"\/images\/thumb\/7\/75\/Contact-StubHub-Step-3-Version-2.jpg\/v4-728px-Contact-StubHub-Step-3-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"
License: Fair Use<\/a> (screenshot)
\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/e\/ea\/Contact-StubHub-Step-4-Version-2.jpg\/v4-460px-Contact-StubHub-Step-4-Version-2.jpg","bigUrl":"\/images\/thumb\/e\/ea\/Contact-StubHub-Step-4-Version-2.jpg\/v4-728px-Contact-StubHub-Step-4-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"
License: Fair Use<\/a> (screenshot)
\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/7\/72\/Contact-StubHub-Step-5-Version-2.jpg\/v4-460px-Contact-StubHub-Step-5-Version-2.jpg","bigUrl":"\/images\/thumb\/7\/72\/Contact-StubHub-Step-5-Version-2.jpg\/v4-728px-Contact-StubHub-Step-5-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"
License: Fair Use<\/a> (screenshot)
\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/0\/00\/Contact-StubHub-Step-6-Version-2.jpg\/v4-460px-Contact-StubHub-Step-6-Version-2.jpg","bigUrl":"\/images\/thumb\/0\/00\/Contact-StubHub-Step-6-Version-2.jpg\/v4-728px-Contact-StubHub-Step-6-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"
License: Fair Use<\/a> (screenshot)
\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/7\/73\/Contact-StubHub-Step-7-Version-2.jpg\/v4-460px-Contact-StubHub-Step-7-Version-2.jpg","bigUrl":"\/images\/thumb\/7\/73\/Contact-StubHub-Step-7-Version-2.jpg\/v4-728px-Contact-StubHub-Step-7-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"
License: Fair Use<\/a> (screenshot)
\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/e\/ee\/Contact-StubHub-Step-8-Version-2.jpg\/v4-460px-Contact-StubHub-Step-8-Version-2.jpg","bigUrl":"\/images\/thumb\/e\/ee\/Contact-StubHub-Step-8-Version-2.jpg\/v4-728px-Contact-StubHub-Step-8-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"
License: Fair Use<\/a> (screenshot)
\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/27\/Contact-StubHub-Step-9.jpg\/v4-460px-Contact-StubHub-Step-9.jpg","bigUrl":"\/images\/thumb\/2\/27\/Contact-StubHub-Step-9.jpg\/v4-728px-Contact-StubHub-Step-9.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"