Troubleshooting Your REVEAL Cell Camera - Tactacam Tactacam Reveal X-Pro Review | Outdoor Life You may try and take the Sim card out and clean it and reinstall it, but that didn't help mine. I need to get down there and replace it..[/QUOTE, I've got it set to daily and only send once every 24 hours.. Thank You! ins.style.display = 'block'; Sometimes users may find it hard to switch between programs and settings on the Tactacam REVEAL X. I have done the wifi hookup and it recognizes my phone but no pictures sent. Tactacam Reveal iPhone Issues and Solutions, Tactacam Reveal iOS app crashes, not working, errors, Tactacam Reveal on iOS has black/white screen, Tactacam Reveal Android App Issues and Solutions, Tactacam Reveal has errors/crashing/not working, Tactacam Reveal server network connectivity issues, Close and restart the Tactacam Reveal app on iPhone, Update Tactacam Reveal app to the Latest Version for iOS, Uninstall and reinstall Tactacam Reveal iPhone app, Update your iPhone to the latest iOS version. I have reset app on phone. I put brand new batteries in the camera twice and it still doing the same thing. If a regular reveal have you installed the updated firmware? I use energizer lithium batteries and have a strong cell signal. An example of data being processed may be a unique identifier stored in a cookie. I have 3 other cameras that are working properly, My camera connects to my phone and app fine but I cant get service with the SIM card my other camera connected and works great I have moved my camera a bunch different places but cant get signal . For a better experience, please enable JavaScript in your browser before proceeding. Yes, I did the upgrade on all of mine prior to cutoff date but it didn't help the one with the No Sim card issue. ins.id = slotId + '-asloaded'; I have 4 active cameras . Month-to-Month Data plans TACTACAM REVEAL (Verizon or AT&T) cellular camera includes a pre-activated SIM Tactacam Reveal X-Pro Specs and Features Erik Barber SEE IT Photo Resolution: 8, 12, or 16 megapixels Video Resolution: 720P or 1080P Trigger Speed: Less than 0.5 seconds Advertised Flash Range (nighttime): 80+ feet Advertised Detection Range (daytime): 96+ feet 12 AA Batteries LTE/4G wireless module IP66 waterproof certified Bought last year first time using it this year. The REVEAL X-Pro cellular camera is not only small and discreet but powerful enough to handle the extreme outdoor weather. Is this an app problem, a tactacam problem, or what else?i would love to resolve this issue as i purchased the cam for hunting. I put in two new sd cards but they just sent me an alert saying one was almost full? The nice thing about cell cams is that you dont have to go check them, which saves you time and gas money. ins.style.minWidth = container.attributes.ezaw.value + 'px'; Im having problems connecting to my service. - Pictures are small and must be zoomed in to see the subject, - Quality is often too low to tell what you are looking at, - Cost associated with downloading HD photos through the app. All of the IR photos were crisp, and the cameras shutter snaps with stop-motion speed to give superior detail at night. Just purchased this camera in October so its new . Solve all Tactacam Reveal app problems, errors, connection issues, installation problems and crashes. Has everyone completed the firmware update? Go over to the other and click it 4. Learn More . In-house Customer Service REVEAL Cellular Cameras are not only small and discreet but powerful enough to handle the extreme outdoor weather. IP66 Waterproof Certified I have one camera out in the field now. Duhhhhhhhh. I have a tactacam reveal that is draining batteries and not taking or sending me any pictures. You must log in or register to reply here. Be4 it will open. (adsbygoogle = window.adsbygoogle || []).push({}); You may try and take the Sim card out and clean it and reinstall it, but that didn't help mine. Plans are available at three different levels. Is it a Reveal or Reveal X? Pull the camera and move to better cell location if its convenient to so. It is just when I go to switch it on it turns itself off. Its expensive to run the Reveal lineup of cell cameras, especially for someone running multiple units. The most common issue with the Tactacam REVEAL X is battery-related. Whenever I try to update settings on my cameras the settings do not stay. I contacted them about a month ago and it took nearly a week before I received a response. This is significant, especially when shooting three-shot bursts of photos. To increase the rendering speeds, the user should make sure that their device has enough RAM and a fast hard drive. I have 2 reveal x and Im not impressed. Support - Reveal Cellular Camera by Tactacam Tech for some of the cell cameras, can be a challenge for us older folks. If it doesn't save your setting changes it needs a reflash. A sure way to tell is change the settings using the camera menu NOT the app then turn the camera on for a few minutes, turn it off, then turn it back to setup mode. The cell signal in remote forested areas is usually weak to begin with and sometimes its just not strong enough to reliably transmit pictures and data. XI is right. Subscribe to OL+ for our best feature stories and photography. Did my SIM card bad ? My camera isn't picking up signal - Tactacam I tap icon and it just gives the normal green start screen but never does anything. Day and night, it consistently provides high-quality photos without motion blur, regardless of weather conditions. It comes with a built-in LCD screen, No Glow IR Technology, and a complete line of add-on accessories, including a solar panel and lithium battery cartridge for extended battery life. The app is not working. lol. Request HD photos from app (additional data charges may apply) Never had an issue until a few weeks ago, constant pictures from all three for a year. Put the camera in Setup mode 2. It probably needs to be reflashed by Tactacam. So we made it easy to get in contact with the support team at Tactacam LLC, developers of Tactacam Reveal. Ive run a few different cell camera brands over the years, and no one takes care of their customers like Tactacam does. ins.style.width = '100%'; If so, youve come to the right place.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'homesteadandprepper_com-medrectangle-4','ezslot_3',116,'0','0'])};__ez_fad_position('div-gpt-ad-homesteadandprepper_com-medrectangle-4-0'); This blog post will discuss some common issues with Tactacam REVEAL X cameras and how to address them effectively. If youre still experiencing problems or if additional help is needed, please contact our customer service team for assistance. For an additional $9 per month, this flat rate plan gives trail cam fanatics the ability to capture photos on-demand, delivery of all multi-shot photos to the app (opposed to only the first image in a sequence), and unlimited HD photos/videos. Have two cameras one is working fine the other want send pic to my phone new battery new SIM card why has it stopped? How do I fix this issue? Easy to use mobile app with daily camera status reports, 110 N Sunset Blvd, Caledonia, MN 55921 Mine freaked out today, I hope it's the heat. The most common issue with the Tactacam REVEAL X is battery-related.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'homesteadandprepper_com-mobile-leaderboard-1','ezslot_9',120,'0','0'])};__ez_fad_position('div-gpt-ad-homesteadandprepper_com-mobile-leaderboard-1-0'); If you are using low-quality batteries or if they are not inserted correctly, this can cause intermittent power issues. ins.dataset.adChannel = cid; USA developed and supported app Built-in GPS Sub 1/2s Trigger Speeds I've searched the interwebs looking for possible settings issues but can't make any headway on the issue. If it continues working ok then its a bogus message/software bug. Some cameras dont allow you to view the highest quality photo and video remotely, but you can with the Tactacam Reveal X-Pro. Once the user downloads the Tactacam Reveal app from iTunes or the Google Play store, it takes less than 5 minutes to activate the X-Pro. I positioned the camera in my backyard to test its trigger speed and photo quality. I did a Full video review last year of my Tactacam Reveal vs. Spypoint and here is that video link:https://www.youtube.com/watch?v=1tGnVA7BVG8So, today we'll walk through the setup process of the Tactacam Reveal X cellular trail cam, and I'll show you some of the mistakes I made, some of the issues with getting them setup and some of the solutions that I did that helped me to get them ALL up and running in no time without having to deal with Tactacam technical support. Tactacams REVEAL Cellular Cameras are the ultimate remote scouting tool. Manage Settings The cameras have just been out in the field one week. Reveal X Pro operates on AT&T or Verizon Nationwide LTE/4G Networks (SIM card change required) Tactacam app shows a black screen. REVEAL Cellular Cameras benefit from the proven technology developed in the manufacture of our other TACTACAM products www.tactacam.com. JavaScript is disabled. Unlimited HD Photos/Videos, *Some features of the Xtra add-on package are unavailable to Gen 1 models, Monthly: Add a camera for $7.50 per month In the field I tested the cameras video and photo capabilities. Please respond ASAP, I get notifications about a new pic but when I open app and pull down for it to download, it throws a box down that says network error unauthorized. Anybody got any ideas? I need solutions and fast. This issue is best resolved by using third-party tools and plugins to compress and store your volumetric data. After that is where we will start off on this video. My app has stopped working. Tactacam worked fine until I installed a new set of batteries. Tactacam Battery Issue - North Carolina Hunting and Fishing Forums Cant get pictures to send to my phone. Powers up 100%. Camera is taking pictures but wont send to my phone. The Reveal lineup of cell cameras has always been known for simplicity, and the new built-in LCD screen makes the X-Pro even easier to set up. The small, discreet, cellular camera is engineered to handle extreme weather conditions and provide ultimate performance with the newly developed hybrid mode combining faster communication and improved battery life. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Facebook; Twitter; LinkedIn; Was this article helpful? The REVEAL Gen 1 model does not support HD Video Send. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Thanks everyone for the advice, Ill troubleshoot everything yall suggested! Sim replaced still no cellular pics. Now it will not pick up a signal in the same location it was in before. Are you a Tactacam REVEAL X user searching for solutions to your devices problems? External port for solar panel However, anyone thats spent time setting up trail cameras without an LCD screen knows the struggle of framing the camera, walking in front of it, reviewing test photos, and repeating that process until the camera is framed properly. Deer and Small Game Hunting and Trail Cams. You have a lot of custom settings to choose from, ranging from image size, video size and length, multi-shot, and various night modes. IP66 waterproof certified If you think that Tactacam Reveal app has an issue, please post your issue using the comment box below and someone from our community may help you. Checked the app and my remaining 4 cameras sent zero pics. There is no update for it yet. The Ultimate Remote Scouting Tool The REVEAL X-Pro is ideal for locations with limited access or to put on your hunting properties. it will take a test picture and then miss a follow-up picture. Checked the version by holding the right arrow button in "other" setting just to make sure it took. This is because the software is designed to be user-friendly, but some people may find it confusing or slow. Join me today for another fun and educational video on my new fleet of Tac. This Clears both data and cache. Tactacam; REVEAL; REVEAL - Help videos; Articles in this section. My 2 cameras were taking pics but not transmitting about 2 or 3 weeks after the cutoff date, pulled them 2 weeks ago, did the upgrade and now are working like new again. Its fast trigger and no glow IR technology will freeze the . My camera was working fine until a couple days ago. Low Glow IR Technology If they do not, please email support@tactacam.com or call (218)282-5650. Feel free to pm to help troubleshoot. TACTACAM REVEAL (Verizon or AT&T) cellular camera includes a pre-activated SIM card that will connect to your mobile device using the REVEAL APP. Additionally, check that your devices software is updated. When I have a tech problem these days, I wait for a youngster to come by, they know everything. Said successful on mine. The firmware would not update correctly, so hopefully their techs can get it going. congrats. Daytime photos were clear and vibrant and captured me walking early in the detection range out to 110 feet (remember, the advertised daytime range is 96+ feet). Make sure time lapse isn't on first, I've got a Moultrie that defaults to motion/time lapse and it eats batteries since it takes pictures every 30 seconds. It probably needs to be reflashed by Tactacam. Why are we all having problems since this firmware update. lo.observe(document.getElementById(slotId + '-asloaded'), { attributes: true }); Thank you. I think it might be the position of the sun related to the camera. Complete guide to troubleshoot Tactacam Reveal app on iOS and Android devices. Additional cameras can be added onto your plan, but fees can add up, especially if you run multiple cameras. Tactacam Reveal app may not be working for you due to some issues that your device may have or your internet connection problem. Power on and scan your REVEAL cameras QR code with your REVEAL APP to activate and connect the camera. Have more questions? Anyone have any ideas???? Namely how often the cameras send pictures. Continue with Recommended Cookies. Just $1 per month , By Next, if you plan on using infrared mode for nighttime recording, press the IR Mode button and choose either On or Auto depending upon your preference.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'homesteadandprepper_com-large-mobile-banner-2','ezslot_5',119,'0','0'])};__ez_fad_position('div-gpt-ad-homesteadandprepper_com-large-mobile-banner-2-0'); Finally, adjust the sensitivity setting so that it is not too low or too high, depending on your specific needs. My app is only showing a black screen. container.style.width = '100%'; Email CS would be my next step butbe prepared to wait on a response. Im cutting them all off of data and use as regular trail cameras. ins.className = 'adsbygoogle ezasloaded'; Detects animals at 96+ft The easy, multi-carrier capable camera set-up allows hunters to see the action as it's happening from any location with instant photo delivery. The results were impressive. Jeff Sturgis of Whitetail Habitat Solutions shares his Top 5 property improvements for creating better habitat for whitetail deer and turkey. Subscribe to OL+ for our best feature stories and photography. card that will connect to your mobile device using the REVEAL APP. Secondly, make sure that batteries are properly inserted.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'homesteadandprepper_com-leader-3','ezslot_7',122,'0','0'])};__ez_fad_position('div-gpt-ad-homesteadandprepper_com-leader-3-0'); Some users may experience poor image quality or slow trigger speed. You must log in or register to reply here. Not impressed thus far. The app is not opening. No Glow IR Technology effectively eliminates all visible flash A month later I went and replaced the batteries with new ones, The app on my iPhone will not refresh and it stills shows 20% on the batteries and the SD Red light will not go off or turn back green even after I deleted all 4001 photos and 200 + videos and re-formatted the SD Card. No inputs or nothing. } Lithium AA batteries and 16 to 32 GB Class 10U3 SD cards arent cheap. All Multi-Shot Photos Sent to App Tactacam Reveal X Issues NDGuy Aug 4, 2021 Aug 4, 2021 #1 NDGuy WKR Joined Feb 13, 2017 Messages 3,523 Location ND I need help. Only the app. If the issue persists, you may need to reposition your camera or switch to a different Wi-Fi network with a stronger signal. This is one of the originals I received back in February to test out that did not have the firmware of the new cameras that was just released. I'll check tomorrow to see if it takes, hopefully it does it's several hours away. In The Field Setup; . Insert four AA-sized batteries into the slots provided, inserting them with their positive (+) ends facing up. Now, put your network on 4G e.g. This is one of the most common problems that users face, but theres no rocket science involved to get rid of this issue.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'homesteadandprepper_com-leader-4','ezslot_8',121,'0','0'])};__ez_fad_position('div-gpt-ad-homesteadandprepper_com-leader-4-0'); To resolve this, it is preferred that you use fresh batteries from a reputable brand instead of old ones. I'll update it this changes but I'm very happy with this purchase so far.Had a slight issue with the shipping and the customer service I received was very responsive and extremely helpful.Highly suggest getting this if you're in the market for the solar/lithium battery combo or anything else offered from this buyer. Sub 1/2s trigger speeds Thats not the problem this time. Its just blank. Unless it's a formatting issue. One Reveal quit sending pics 2 months ago, showed no sim error. Camera has worked great for a month. We and our partners use cookies to Store and/or access information on a device. Sometimes users may find that the rendering speeds on their devices are slower than expected. Never pulled the cards. I would think that the low signal area may be the issue. var lo = new MutationObserver(window.ezaslEvent); 1. Copyright 2023 Tactacam. To make switching between programs quicker and easier, try using the Tactacam REVEAL Xs voice commands. if(ffid == 2){ Requires AA batteries Technology has evolved a lot in that time, and Tactacams latest offering, the Reveal X-Pro, is an example of how far trail cams have evolved. Their customer service reps are patient and helpful, which provides peace of mind for users who arent tech savvy and unsure if cell cameras are right for them. Exceptional detection in all weather If this does not work the camera is a $300 useless purchase. I am trying to have the camera send me pictures 2x a day. I have recently changed phone providers. No contracts/activation fees Any help would be appreciated. Uploads thumbnail images with HD image requests (Additional data charges may apply) When things don't go as planned with your Tactacam Reveal X cellular camera setup! I have an iPhone with ATT service, but cant seem to connect to my Reveal XB camera. Then it won't open again. I'm using Spypoint and was thinking about buying a Tactacaam Reveal to try in the area. To address this issue, ensure that you are using the correct settings and software for your device. Adjustable Night Illumination at 80+ft Hybrid mode allowing more pictures to be taken and sent instantly A variety of issues such as insufficient RAM or slow hard drive speeds could cause this. Working great with my Tactacam Reveal xPro for the last three weeks. Close the battery cover securely, then press and hold the power button on the side of the unit until it turns on. ciannot connect with camera. Exceptional detection in all weather 5. The Tactacam REVEAL X is designed to be as intuitive and easy to use as possible, but there are a few settings that you should ensure are configured correctly before using it.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'homesteadandprepper_com-leader-2','ezslot_6',118,'0','0'])};__ez_fad_position('div-gpt-ad-homesteadandprepper_com-leader-2-0'); First, set the image resolution for your desired quality level. Notably, the Tactacam Reveal X-Pro captured nighttime images at 110 feet during the test (30 feet further than the 80+ foot detection range advertised on the website). I put brand new batteries in the camera twice and it still doing the same thing. Tactacam Reveal X Issues | Rokslide Forum How do I resolve this issue? You must log in or register to reply here. It is important for Tactacam REVEAL X to be connected to the internet in order to transfer data promptly. JavaScript is disabled. Solution This is one of the most common problems that users face, but there's no rocket science involved to get rid of this issue. Its fast trigger and no glow IR technology will freeze the action day or night without spooking wildlife. What did you have to do once you got the new card? Nighttime photos were even more impressive than the frame-worthy daytime images. I did this after contacting technical support, as the Tactacam Reveal app did not automatically upgrade itself, at least not for the Android system. Add 12 AA batteries and a high-speed SD card (Tactacam recommends a full-size Class 10, U3 card with 16 or 32GB of storage); then scan the QR code inside the cameras door, and youre off and running. Published Feb 21, 2023 6:00 PM EST, We may earn revenue from the products available on this page and participate in affiliate programs. 1. Reveal X Gen 2.0 operates on AT&T or Verizon nationwide LTE/4G networks (SIM card change required) Try an external high gain antenna designed for that cam. I am using an IPhone 12 pro max and should have no problems. Here are some helpful workarounds that should work whenever Tactacam Reveal app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. Yearly: Add a camera for $75 per year, Monthly: Add a camera for $5 per month Start seeing the action as its happening even when youre not in the woods! I sang your praises but now I'm not. Now that I have grown my fleet to 10 Tactacam Reveal and Reveal X cellular trail cameras, and after deleting and reinstalling them many different times, I thought I would share with you the setup failures that I have encountered as well as the solutions that helped me to get them set up! I tested the Reveal X-Pro in the field during the heart of Wisconsins winter and using Outdoor Lifes walkthrough test, which tests a cameras trigger speed, detection range, and flash. I'm sending one to them now and they usually have it back in a week. Same thing happened to one of mine and it must be a known issue as Tactacam CS sent me a new SIM card no questions asked when I told her it was showing No Sim. Submit a request . Unless you use video its hard to imagine you have run out of storage this quick. They're still taking pics but I may get 3-4 days worth at a single transmission. These include misconfigured settings or a lack of compatible software. container.appendChild(ins); If you are using low-quality batteries or if they are not inserted correctly, this can cause intermittent power issues. With optional accessories like an integrated solar panel and rechargeable lithium cartridge, the X-Pro provides plenty of solutions to extend the cameras battery life. JavaScript is disabled. These cameras are ideal for locations with limited access or to put on your hunting properties. https://tactacam.zendesk.com/hc/en--How-do-I-update-Firmware-on-my-Gen-1-Reveal-, https://www.revealcellcam.com/support/firmware-troubleshooting/. you will get your video on the next check in but I have not gotten any videos for over 2 weeks that I ask for. Heres my Tactacam Reveal X-Pro reviewafter months of testing. There are a variety of tools available that can help you compress and store your data in an efficient manner. Photo Resolution: 8, 12, or 16 megapixels, Advertised Flash Range (nighttime): 80+ feet, Advertised Detection Range (daytime): 96+ feet, Accepts Tactacams rechargeable lithium cartridge, Intermediate Plan: $7.50 per month, $75 annually. Spypoint Customer Service - POSITIVE REPORT. Unless you use video its hard to imagine you have run out of storage this quick. However, consider that theres a $5 charge for every 50 videos and an additional $5 for 50 HD photos before you get carried away downloading. LTE/3G/2G (auto connect). Homestead & Prepper is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com, Onan 4000 Generator Troubleshooting - Full Guide, Ditch Witch Troubleshooting Simple Guide, Troubleshooting Guide for a Toro Recycler 22, John Deere Tractor's Parking Brake Troubleshooting, Nest Home Away Assist Not Working - Causes & Troubleshooting, How To Install Quarter Round On Stairs? It shows my camera but when I go to the app it says battery signal and memory is unknown. Kapper Outdoors, living the dream, one acre at a time. I would like to see what happens if you dont change the card and let is continue. Detect animals at 96+ft Select one of the affordable REVEAL data plans. Additionally, check to make sure that the device is properly connected and updated with the latest software. Have not received a picture from any of the three for days. Go back to "Settings" "Connections" "Mobile Network" "Network Mode". The night video was clear and had good exposure, even with snow on the ground. is Tactacam Reveal not working / having issues for you? This makes it difficult for users to compress and store their volumetric data in a more efficient way. I've had two cameras out for two days.. they've both sent about 400 pictures each. They were all working great a few weeks back . Yearly: Add a camera for $96 per year, *$9 flat rate for all active cameras under the Unlimited Pro Plan, Enables On-Demand Photo Capture ins.dataset.adClient = pid; Tough times don't lastTough people do. Again, got Tactacam Reveal "Mobile Data" "Allow Background Data Usage". var ins = document.createElement('ins'); Enter your device passcode. I need to get down there and replace it.. Request HD Photos From App (Additional data charges may apply) I have to un-install and re-install. In-house customer service However, when I turn it to set up mode it shows full battery and it stays on.