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We have replaced it a few times and it still continues to break so we have to use the machine without the cap, hoping nothing else goes wrong, even while our clothes still get damaged spots on them religiously. Now its so rusted. I would like to know also. I would like to file a claim on this machine. I have the same issues for quite a long time now myself. I purchased a home and the LG washer was included. My washer started rusting in less than 2 years of purchasing it new. Issue. The washer damaged 3200 in clothes as I didnt expect the washer to have rust inside the unit and when Costco dropped off the unit they turn on the water which makes it impossible to see anything wrong. Absolute trash. Can I be added to the suit? Plus warranty. I have the same problem and have only used bleach a couple of times. I hope there is a way to still pursue this even if it has been dismissed. It was only 9 months old when it stopped cooling. I also purches one of their top models. In this Class Action Law Suit the company stood their ground that essentially consumers were stupid as if we didnt read the instructions that said not over fill, only use liquid bleach and make sure to wipe off bleach if it comes in contact with the washers paint. I wrote a review and it was rejected because I spoke the truth. I am now waiting to hear from LG about a resolution. Yes, this means for over 6 months we had refrigeration except for our 2nd fridge in the basement. TOTALLY DISAPPOINTED! Shipping bolts. The mechanic said this is a very common problem and suggested I purchase a new top for $400 in addition to the cost for labor. They have lost my business and I will not be purchasing another LG brand again as this is clearly a defect with the washer AND with the culture and character of LG! Purchased in NM and I now live in TX. let me know if they reopen the case, Rush on our LG washing machine too! He tried to explain to the operator the color of my machine he kept insisting it was black or gray. How can I be a part of this class action????? We have the same rusting problem. I call Best Buy who carries out warranty I told them about the rust issue and they told me to call LG! We have all the same problems with our machine any updates,or how to make a claim. I am angered by the result of the class action suit as well as by the number of consumers whove commented on this because of the exact same issue. WOW LG TAKE OWNERSHIP of your manufacturing defect. Is there a diy to remove the rust? Is there someone that is responsible to repair this problem? I am having the same problem with my top loader and its getting bigger how do you join the class action lawsuits. I am having the same issue with the rusted bleach dispenser. Im am another dissatisfied customer, the metal around the liquid bleach compartment on my LG WT5270CW is rusting out. Read my reply to others on this exact issue that LG KNOWS OF AND TELL ANYONE THAT YOU KNOW THAT ARE THINKING ABOUT BUYING AN LG PRODUCT!! I will never purchase an LG product again. THIS IS A MATERIAL DEFECT IN MANUFACTURE. i just purchase this Duowasher at costco thinking it was awesome to have a lower washer for small loads of laundry. Never had a rust issue. It is rusting where the spray comes out on the final rinse. This wasnt a cheap washer!!! Crappy material they used!!! Same issue, purchased washer in 2016, rust all around the rim of the bleach cup. Nor are we likely to buy any other LG products based on how the company has treated us with this particular product it doesnt take a lot to win consumers, but it also doesnt take a lot to lose them either!!! Clearly, the area was not properly protected from the water coming through the water supply line to the bleach cup. RLM20K WD-10271BD WD-11275BD WD-13276BDM WD-90282BD WDP2W. A low end model runs between $800-$1,000. I know I didnt chip the paint, I know very well what I saw was corrosion from bleach/moisture. Today I noticed the area has a significant sized hole around the bleach dispenser causing a handful of metal shards to get in my washer mixed in with the clothes. Who can I contact to have this issue properly corrected. Company does not always pay the repair company for labor. I tried today to remove the rust to paint the rim and discovered the metal just break off up nearly two inches. A company is only as good as their customer service is and theyve done a big FAIL on this. LG Recalls Top-Loading Washing Machines Due to Risk of Injury I paid more because it SEEMED like LG puts out good products, and I thought the more you spend , the better. I bought an lg direct drive from Best Buy in November 2019. The rust spread all around, and as it. For tough spots, let the paste sit for 15-30 minutes before scrubbing it off. Bad choice to put bleach on outside incased around metal!!!!!! Please read my reply to the other customers complaint about this issue as a matter of fact i am on the phone with them as i am typing this they are not claiming responsibility for this issue so contact the BBB Where you live and post pictures on the site where you purchased as well as LG Website so other buyers will know not to purchase their product hit them where it hurts in their pocket or maybe if enough people complain to the BBB and star posting your pictures to their website because they feel like they are a big company and nobody cant touch them!! Thank you in advance for your assistance. Called lg and they said since it wasnt still under they wouldnt be able to help. that I havent thrown I have the same problem it started about three years after buying it late 2012 and continue to be an issue with ruining clothes that it was washing and now it sounds like its going to fall apart same thing that happened when it was delivered trying to wash clothes it sounded like it was going to blow up my mother had a washing machine for 25 years and it was still good this LG product was supposed to be the best at the time and we paid a lot of money for it and I had never had a new washer before now I can trust all over my clothes and they hardly get washed correctly you have to wash twice in order for them to be clean I dont think this class action should have been dropped this is a big problem still. I have the same problem with my 2010 LG top Load washing machine, as well as rust on the water dispenser. The rust started a few years back, doesnt look pretty ,but oh well. Mine too, its SO BAD. I will check the underside of the cup to see how bad the rust has spread. When I contacted the warranty company I was told that it only covered mechanical issues. EXTREMELY POOR QUALITY FOR THE MONEY SPENT! That only lasted a few months before the rust started coming through. My bleach dispenser is rusting out and falling off and the all along the top of the inside of the washing machine the foil is starting to peel off..Ive done everything right including leaving the lid open so it can air dry and its still peeling off..I hope somethings done about this..LG Products are cheaply made and over priced!! Ive tried everything to no avail, the rust is all around the bleach dispenser, also discovered it is all around the top of machine right below the dispenser. Well I dont pour Clorox on the hinges. I am having the same issue. I tell them that everything about the breast getting on my clothing my linens my nice clothes and they are telling me there is nothing they can do about this issue it is a cosmetic issue and I told them that that is not good enough I would like to be put on the top clack class action suit also. I bought my washing machine in 2012. My lg washer is rusted where the bleach goes. My husband bought my LG top loader in 2012. I have the LG top loader, which is rusted around the bleach dispenser, which I had to shut off because it was causing my washer to leak water on the floor. Now I call & they tell me that there is no history of my complaint. They are ruining clothes and very evident if they are white. I cannot believe they would continue to sell this same machine with a clear conscience. LG doesnt care about the consumer. Plaintiffs argue that LG should have foreseen that washer tops, which are subject to wet, humid conditions, may be more prone to rusting. Im having the same issues. Has anyone else had the problem with holes in their clothes? How do i join the lawsuit and/or request a recalll to have my washer replaced? Looking to resolve this ASAP, I am having the same issue of rust around the bleach insert and rust spots showing up on our clothes!! I also purchased and LG Washer and Dryer in 2012; within the 1st year of purchase, the bleach dispenser on my washer is began to rust and now has corrosion that is damaging clothes and expensive bedding. There are rust stains on many of my white sheets. Click Change Settings if you want to tailor the use of your cookies. Top 2,605 LG Washing Machines Reviews - ConsumerAffairs Nothing wrong with the machine. I would like in on this class action i have the same issue and lg refuses to admit there is a problem i just had to buy a new top for my washer. Good bye LG. Can we still get in on the suit? I cant believe they dont think this is a manufacture defect. Put us on the class action lawsuit. settlement administrator or your attorney for any updates regarding I try wiping it down every time I use it, Cleaning it, but rust still keeps coming out. Having the same problems as noted in this article. A washing machine should not rust like this! I purchased an extended warranty costing a fortune, this manufacturers defect, LG will not cover. The company was founded in Yeonji-dong, Busan, South Korea and the current CEO is Kwon Bong-seok (Mar 26, 2020). Mine too! We have the same issue. Figures! The rust has since spread to the drum. The work-horse of the house can slosh and move and go about its business which could cause moisture or chemicals entering underneath the tray in that tiny grooved space. How do I get compensated?? Add me to the lawsuit. Cheap Chinese steel. . Please add me if there is another class-action as there really should be a complete replacement. Since LG wont remedy this I will not buy any more of their products, which is a shame because I like the washer otherwise. NOT SO!!!! I never use Clorox bleach or clothes softeners. LG Washer - Why is There No Water in My Front Load Washing Machine Im with you. I just purchased a new set. The model and serial numbers are found on the washer's label attached to the inside of the top lid. Add my name I have picture after less than a year, rust and clothes stains. LG knows this to be a defect because their 2019 and 2020 models have replaced the steel top with an aluminum and plastic coated top that does not rust. Why was the class action dismissed? Whats wrong with this company? Ridiculous. Machine is less than 2 years old and rusted out. I live in Missouri Please add mr. We bought an LG washing machine in 2012, and we have the same rust problem. Probably to costly??? On this page, Lowe's posts links to product-recall announcements from the US Consumer Product Safety Commission (CPSC) and other federal agencies, going back several years, in which Lowe's was a retailer of the recalled product. The plaintiffs as a group aim to represent a Class of consumers who purchased LG top loading washers since 2012. The bleach dispenser is a plastic insert which fits into the metal top of the washer. These washers should be built for everyday water and bleach use. I wont purchase another LG washer. The washing machines have mid-controls or rear-controls. I just wish I knew why rut is occurring in this area. This is such an easy fix and I just dont understand why the higher ups at LG cant see it (a multi-million dollar company with such an easy fix??). We will never buy an LG product again. Also, rust is like a disease. I have owned the machine less lan 4 years. Well now my clothes are getting ruined by rust stains. at first i saw the specs and particles and thought my kids just had dirt in their pockets but upon further inspection I realized the whole machine was rusting out and peeling. This is a new machine I purchased and started using in 2015. I would like to be added to the class action. Demers 3 subscribers Subscribe 29 Share 6.7K views 9 years ago While taking apart my LG washer I found something. Are there any recommendations to stop the spread of the rust? Should we get under the car and wipe the excess water!? I turn, these flakes stick to the parts of the washing machine. The screw on the lid rust also!! Please contact me if any other action is taken. By doing research and seeing the exact same complaints here, it is completely obvious this is a well known faulty design issue in which LG is REFUSING to acknowledge or accept responsibility for! Waste of my money. Any advice?? Our LG top load washer has rust in same area on top, but it spread under and is now causing water to leak under the washer. I work very hard for my money and LG could care less. During my communications with LG they blame Clorox spills. Plaintiffs are represented by Timothy N. Mathews, Benjamin F. Johns, and Zachary P. Beatty of Chimicles & Tikellis LLP. This is totally unacceptable. This explains why. can we join the claim? LG Electronics - Rust around bleach dispenser Well see. So may have to take the chance. How do I get the casing replaced. I have the same rust problem on my washing machine. Rust around the water/detergent dispenser. Im having the same issue. What do i do here ,the machine was purchased in 2012 at best buy ,so!!!!?? They told me it was cosmetic issue and not covered. Loose/broken drive belt. We swap tops out when the rust starts again. If they dont fix it, well be steering away from LG. Samsung Recalls Top-Load Washing Machines Due to Fire Hazard; Software I would like to participate in this suit. They say its lack of taking care of the product if I could take pictures of our machine and attach to this post I would , besides the rust issue this machine looks brand new. The manufacturer should form the top with stainless steel like the tub so it would not rust. The rust around the bleach dispenser has stain so many of our items.surprise that the class action suit was dismissed in june 2019. Decided to see if there was a recall and then found this! We spent more thinking we would have it for years with the motor having a 10 year warranty. status of any class action settlement claim. The rust falls into my laundry and I have little orange stains everywhere. I have had the same problem and its getting worse. LG WT4870CW: Large Top Load Washer with StainCare | LG USA I have been plagues with this problem as well since I bought my LG washer in 2013. Bleach somehow makes its way into the color loads. Cant believe it. I dont use bleach. Any replacement parts for the ENERGY STAR Qualified LG 4.7 cu. Such a good working, good size machine for me and its got this paint bubbling rust coming out on top. Piece of garbage. I complained, emailed, sent photos for years on end, LG has the worst customer service EVER. Mine started shortly after purchasing. That repairman (Clifford) got on the phone with someone at corporate and then he tried to convince me that it was damage I had caused! Smith filed the class action lawsuit following LG's recall of approximately 457,000 washing machines in December 2012. I have the same problem with rust around the lip of the washer. We have the LG refrigerator we purchased nine years ago and it quit on us as well needing a new major part which costs $350 . Im going to try rustoleum paint and see if it works. I wonder if Consumer Reports gets paid by certain manufacturers? Any exposed metal in a moist environment will rust, therefore you must prime then seal the area after. Who can be contacted? all around bleach dispenser. True steam model. I have an LG washing machine that has been rusting around the bleach dispenser, for over one year. They should have put a gasket, sealed it or had a different design. My LG top load has rusted around the bleach compartment. We had a basic Maytag washer prior to this high-end LG. As for me i am not going to give up calling them and Lawyers i am sure don,t want to waste their time cause they feel like its not enough money in it for them!!! WDP3B WDP3N WDP3R WDP3S WDP3W WM0642HW. Rust is like cancer and spreads! LG doesnt stand for Lifes Good in my book. Thanks! For the price I spent on this washer, I am floored that this is happening.