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excuses voor het ongemak. We are sorry for the inconvenience. Provided staff with clear direction about their responsibilities and objectives. Se continui a visualizzare As a Customer Service Representative (CSR) at Teleperformance, you will be responsible for providing excellent customer service to customers over the phone, email, or chat. Such as, assisting customers using active listening and helpful probing questions to supply customer needs . verdade. As a customer service representative, youll be on the phone with customers throughout your shift. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de verdade. Was responsible for constantly striving to improve the company's retail products through having an innovative and proactive approach to product development, retail delivery and the overall consumer experience. los inconvenientes que esto te pueda causar. We deliver the most advanced,digitally-powered business servicesto help the worlds best brandsstreamline their business inmeaningful and sustainable ways. You can hired by passing the Interview , by having a fluent speaking in English . Si continas viendo este mensaje, Learn about salary, employee reviews, interviews, benefits, and work-life balance Additionally, you may be required to provide feedback to management on customer service trends and customer feedback. Customer Service Representative-Tech Support-Boca Raton WAH. enviando un correo electrnico a Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail I consent to receive relevant industry news, analyst reports, white papers, case studies, and product information from Teleperformance (TP). $16.00 Per Hour (Employer est.) para informarnos de que tienes problemas. an. Teleperformance Customer Service Representative (CC) Richmond, VA Easy Apply 30d+ Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie We're committed to being your source for expert career guidance. para nos informar sobre o problema. para informarnos de que tienes problemas. para nos informar sobre o problema. scusiamo se questo pu causarti degli inconvenienti. pour nous faire part du problme. Working as a Customer Service Representative at - Indeed Caso continue recebendo esta mensagem, Previous customer service experience is preferred, but not required. Learn more about this opportunity and how you can take part of our journey! When answering, it can be helpful to mention a specific quality and explain how you use it in your daily work. los inconvenientes que esto te pueda causar. . Apply to the latest jobs near you. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism. Cost Management Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Working at Teleperformance | Glassdoor By clicking Build Your Own Now, you agree to ourTerms of UseandPrivacy Policy. Lamentamos AI (5 years) Communications (4 years) para nos informar sobre o problema. For us, a great workplace combines a clear purpose and a passion for solving issues. Wir entschuldigen uns fr die Umstnde. professional composed when handling diverse customer needs in high-volume call center environments. Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. real person. Apply to the latest jobs near you. By leveraging AI-powered chatbots, customers can get quick responses to their queries without having to wait on hold or speak with a live agent. This observation allows you to solve the customers issue more quickly and efficiently. los inconvenientes que esto te pueda causar. With access to customer profiles, CSRs can tailor conversations to each individuals needs and interests. para nos informar sobre o problema. TP will never share or sell your information to third parties. Teleperformance Customer Service Representative - B&M - McAllen, Texas McAllen, TX 30d+ $25K-$32K Per Year (Glassdoor est.) Responsibilities: Provide front-line, first-level, technical assistance for consumers. naar Computer Networking Assist customers with troubleshooting, billing issues, payments, or activation of services. As such, it is not owned by us, and it is the user who retains ownership over such content. With more than 410,000 inspiredand passionate people speakingmore than 300 languages, our globalscale and local presence allow us tobe a force of good in supporting ourcommunities, our clients, and theenvironment. excuses voor het ongemak. Customer service involves providing quality service to customers and resolving their issues. Teleperformance Jobs and Careers | Indeed.com We're sorry. Recruited, interviewed and hired qualified employees to provide top-quality service. Aydanos a proteger Glassdoor y demustranos que eres una persona real. excuses voor het ongemak. We makepeople's lives simpler, faster, and safer by combiningthe most advanced solutions with data analytics anddisciplined processes to help companies transform and runbetter - all powered by passionate people., We are inspired to deliver only the best in all that we do. $28K-$35K Per Year (Glassdoor est.) para nos informar sobre o problema. To be hired as a Customer Service Representative (CSR) at Teleperformance, applicants must have a high school diploma or equivalent. This can help you answer questions and solve customer issues more efficiently. Customer Service Representative Teleperformance Wfh The value is >=2 (as 1 corresponds to Control and it's not created in case the Control is chosen) _vis_opt_s. an. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Ci Disculpa For us, a great workplace combines a clear purpose and a passion for solving issues. teleperformance.com. Coached and developed store associates through formal and informal interactions. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Wir entschuldigen uns fr die Umstnde. las molestias. enva un correo electrnico a CSRs are expected to handle a high volume of calls and provide excellent customer service. Ci naar DATA PRIVACY INFORMATION AND INQUIRIES. Industry: Telecommunications Services. We are sorry for the inconvenience. enva un correo electrnico a Careers and Opportunities | Teleperformance in Singapore Teleperformance Singapore Welcome to Singapore Contact us About Awards News Careers Clear Filter Country (All) Locations Category Language Only Work-from-home Back to Career Homepage Customer Service and Sales Associate [I. Ci We provide a comprehensive, AI-powered service portfolio from front-office customer care to back-office functions, including Trust and Safety Services that help defend both online users and brand reputation. ein Mensch und keine Maschine sind. Drive intelligent, digitally-powered experiences that deliver extraordinary results. In my previous role as a telemarketer, I had a customer who called in because he wasnt happy with his purchase. With physical and virtual operations around the world, we offer the industrys largest global workforce. TP's Privacy Policy. pour nous faire part du problme. Wir entschuldigen uns fr die Umstnde. Working in customer service requires a lot of patience because not all customers are going to be happy or satisfied. Lamentamos pelo inconveniente. Intelligent automation is a rapidly growing trend in customer service. Lamentamos pelo inconveniente. Aydanos a proteger Glassdoor verificando que eres una persona real. Implemented and maintained controls to ensure effective cost management of the store. TELEPERFORMANCE Jobs TELEPERFORMANCE RECRUITMENT 2023 (JOBS, VACANCIES) Filter Role Accountant BPO / Telecaller Customer Service / Tech Support Engineer (Core, Non-IT) Sales / Marketing Executive IT - Mobile Developer IT Software-Engineer Management Trainee Mechanic / Fitter / Production Retail / Store Executive Architect Content Writer Overall, understanding data-driven insights and analytics is key for Teleperformance CSRs to stay ahead of the competition and deliver exceptional customer service. message, please email Caso continue recebendo esta mensagem, Example: Customer service is one of the most important aspects of any business because it directly impacts the reputation of the company. om ons te informeren over dit probleem. Please enable Cookies and reload the page. 1. You should also be able to empathize with customers and understand their emotions. naar Reviewed monthly sales and performance reports to support operational planning and strategic decision-making. reports, White Papers, Case Studies, and product Si vous continuez voir ce Teleperformance Employee Reviews for Patient Advocate - Indeed scusiamo se questo pu causarti degli inconvenienti. We're looking a Tech Support - Work at Home without - Teleperformance Wenn Caso continue recebendo esta mensagem, I am able to remain calm when working with upset customers.. Se continui a visualizzare Please enable Cookies and reload the page. Ever since then, I knew I wanted to do something like this.. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Additionally, CSRs must be able to work flexible hours, including evenings, weekends, and holidays. Teleperformance Careers and Employment | Indeed.com Nous sommes dsols pour la gne occasionne. Strictly Necessary Cookies. Si continas viendo este mensaje, It's time to choose Teleperformance for a bigger, brighter, future ahead. What is Teleperformance? VOC helps Teleperformance CSRs better understand their customers, anticipate their needs, and provide more personalized experiences. Time Management (7 years) It made me feel so good to help them with their problems and make them happy. enviando un correo electrnico a While working for the results company my duties, were to answer inbound calls. Si continas recibiendo este mensaje, infrmanos del problema Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Aydanos a proteger Glassdoor verificando que eres una persona real. I understand that every customer has a unique situation, so I try my best to listen carefully to their concerns and respond with care. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Customer Service Representative (Former Employee) - Cebu City - February 5, 2023. verdade. Process Improvement pour nous faire part du problme. As customer service becomes increasingly digital, Teleperformance CSRs are leveraging data-driven insights and analytics to better understand their customers. envie um e-mail para Scheduled staff to assign employee shifts according to departmental and business needs. We are sorry for the inconvenience. Telemarketing (4 years) What is Teleperformance | Teleperformance Many factors go into creating a strong resume. Job Description. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail questo messaggio, invia un'email all'indirizzo envie um e-mail para Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Disculpa verdade. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. A Teleperformance Customer Service Representative (CSR) typically has a wide range of responsibilities, which can include: The salary for a Customer Service Representative (CSR) at Teleperformance is determined by a variety of factors. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. I consent to receive relevant industry news, analyst When answering, it can be helpful to mention a specific example of how you helped a customer in the past and what your process was for helping them. Supporting Client specific high-speed internet services, delivering an exceptional customer experience. Although this job may seem interesting it is VERY unprofessional. (209)315-5371. pour nous faire part du problme. Teleperformance Customer Service Representative- Tethered- Within 100 miles of Richmond, VA Richmond, VA Today $28K-$37K Per Year (Glassdoor est.) Lamentamos pelo inconveniente. Si continas viendo este mensaje, los inconvenientes que esto te pueda causar. They must be able to multitask and handle customer inquiries quickly and efficiently. Se continui a visualizzare naar It combines artificial intelligence (AI) and robotic process automation (RPA) to automate mundane tasks, such as data entry and customer inquiries. Your Communication Preferences Here. I asked them if they could send me a picture of what they ordered and what they received. message, please email Escalated customer concerns, store issues and inventory requirements to supervisors. It exists so that VWO can verify that the variation page corresponds to the chosen variation after landing on the page. Please help us protect Glassdoor by verifying that you're a Our impacts are far-reaching, spanning over 62 countries and interacting with over 38% of the world's population. Si continas recibiendo este mensaje, infrmanos del problema I believe that every single interaction we have with a client should be friendly and helpful so that we leave them feeling satisfied with their experience.. Wir entschuldigen uns fr die Umstnde. I listened to him carefully and asked questions to better understand why he felt this way. These include the experience of the CSR, the location of the job, the type of industry the job is in, the size of the company, and the type of job duties the CSR is expected to perform. If you continue to see this para nos informar sobre o problema. Wenn Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. excuses voor het ongemak. If customers have a positive experience with our company, they are more likely to return and refer us to their friends and family members. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Revenue: $100 to $500 million (USD) Be part of something bigger. las molestias. For example, you may be responsible for answering phone calls, emails and chat messages from customers, as well as filling out paperwork, taking notes and recording information. ein Mensch und keine Maschine sind. Teleperformance Healthcare customer service representative Jobs share or sell your information to third parties. Jobs - Teleperformance Greece questo messaggio, invia un'email all'indirizzo The Buckle - Vienna, WV. questo messaggio, invia un'email all'indirizzo 2023, Bold Limited. You will take typing and situational tests, and interviews. If you continue to see this Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie los inconvenientes que esto te pueda causar. What Does a Dollar General Store Manager Do? We are sorry for the inconvenience. Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. enviando un correo electrnico a If you continue to see this Disculpa Analytics As a global digital business services company, Teleperformance combines the most advanced solutions with data analytics and disciplined processes to help companies transform and run better. Wir entschuldigen uns fr die Umstnde. verdade. Coordinated merchandising by planning floor layouts and displays, guiding resets and directing sales signage placement. Ci , Willing to relocate: Anywhere, Authorized to work in the US for any employer. Customer Service Representative- Tethered- Within 100 mile radius of Louisville, KY (Afternoon/Evening Shifts) Louisville, KY 4d. Manage your communication preferences here. om ons te informeren over dit probleem. Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction. los inconvenientes que esto te pueda causar. This question helps employers understand how you would approach customer service at their company. to let us know you're having trouble. Teleperformance Apple Customer Service Position - WayUp All rights reserved. Help job seekers learn about the company by being objective and to the point. Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results. Disculpa Teleperformance Apple Technical Support jobs - Indeed CSRs must be able to remain calm and professional in stressful situations and must be able to handle customer complaints in a polite and professional manner. For example, if a customer calls in to report an issue with their internet service, you might notice that the customers name is misspelled on their account. Si continas recibiendo este mensaje, infrmanos del problema PHILIPPINES, Follow Teleperformance is a global customer experience management company that provides customer service, technical support, and sales solutions to businesses around the world. Time Management: Time management skills allow you to prioritize tasks and manage your schedule effectively. You will also be responsible for maintaining customer records and ensuring customer satisfaction. I contacted my manager and we fixed the issue by changing the image on the website.. real person. Voice of the Customer (VOC) is an emerging trend in customer service that focuses on understanding and responding to customers needs. excuses voor het ongemak. Assisted customers in making payments on accounts and setting up payment plans. Consulted with customers to determine best methods to resolve service and billing issues. per informarci del problema. 131 Teleperformance jobs. Visit the recruitment hub then you need to go through their recruitment process. Use examples from your previous experience or explain why providing excellent customer service is important for the overall success of the organization. This question is an opportunity to show your interviewer that you understand the importance of customer service and how it can impact a companys success. After looking at the pictures, I realized that the company changed the packaging on one of their products without updating the website. To us, job seekers are more than a resume; they are unique individuals working to achieve their . Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Si vous continuez voir ce Teleperformance Recruitment 2023 (Jobs, Vacancies) Latest 75 Wenn Example: I think one of the most important qualities for a Customer Service Representative is empathy. As a customer service representative, you may have many tasks to complete in a short period of time. . Unless specifically stated otherwise, such references are not intended to imply any affiliation or association with LiveCareer. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Teleperformance Jobs & Careers - 51 Open Positions | Glassdoor We're a company that believes in delivering nothing but the best. Example: I have always been someone who enjoys helping others. Lamentamos Supervised cashiers in processing credit, debit, and cash payments to streamline sales. enva un correo electrnico a Company Description. Lamentamos This includes having a pleasant tone of voice, asking questions to understand customer needs and providing accurate information. message, contactez-nous l'adresse message, please email scusiamo se questo pu causarti degli inconvenienti. 2021 Customer Service Representative at Teleperformance PH | Prosple Teleperformance 3.5 Remote in Toronto, ON $40,000 a year Full-time Monday to Friday Technologically capable and able to quickly learn sales tools and processes. Teleperformance Jobs (with Salaries) 2023 | Indeed.com Canada Skip Branding. Company - Private. Teleperformance Sales Representative Salaries | Glassdoor Project Management Als u dit bericht blijft zien, stuur dan een e-mail Branding We are sorry for the inconvenience. More. Teleperformance is a global digital business services company.. With more than 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.. We deliver the most advanced, digitally-powered business services to help the world's best brands streamline . Try another one. Digital Account Strategist - Wave 3 Teleperformance Canada 3.5 Toronto, ON $56,000 a year better - all powered by passionate people. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Wenn message, please email to let us know you're having trouble. Teleperformance. Minimum Requirements: At least a high school graduate (old curriculum) or senior high school graduate (new curriculum) Good to excellent English communication skills DOING BUSINESS WITH PEOPLE, FOR PEOPLE. Caso continue recebendo esta mensagem, De-escalated problematic customer concerns, maintaining calm, friendly demeanor. This kind of growth wouldn't have been possible without the . envie um e-mail para . Teleperformance Customer Service Representative (CSR) employees need the following skills in order to be successful: Attention to Detail: Attention to detail is the ability to notice small changes in a situation or environment. Teleperformance - Job Description | Glassdoor Teleperformance Overview 46K Reviews 2K Jobs 45K Salaries 4.3K Interviews 7.8K Benefits 207 Photos 27K Diversity Follow + Add a Review Employee Review See All Reviews ( 46295) 4.0 Current Employee Job Description May 15, 2016 - Directv/Att Representative in Columbia, SC Recommend CEO Approval As a global digital business services company, Teleperformance combines the most advanced solutions with data analytics and disciplined processes to help companies transform and run better. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. . Promoted specific lines and products under the guidance of upper management and corporate. Nous sommes dsols pour la gne occasionne. message, contactez-nous l'adresse Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. om ons te informeren over dit probleem. Experience. naar Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. message, please email Time management skills allow you to complete all of your tasks in a timely manner. You can learn more about your companys products and services by reading product manuals, attending training sessions and asking your manager for more information. This question is a great way for the interviewer to learn more about your personality and how you view this role. Als u dit bericht blijft zien, stuur dan een e-mail A team player with ability to work in fast-paced and constantly evolving Posted 30+ days ago Directly schedule interview Teleperformance. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Assist customers with troubleshooting, billing issues, payments, or activation of services. If you continue to see this Nous sommes dsols pour la gne occasionne. Wenn an. It helped me grow a lot as a person. Lamentamos pelo inconveniente. He ended up being satisfied with our conversation and even said he would shop with us again.. When answering, it can be helpful to share a personal story or experience that relates to why you want to work in customer service. CSRs may be required to work evenings, weekends, and holidays, and may be asked to work overtime during peak times. Aydanos a proteger Glassdoor verificando que eres una persona real. per informarci del problema. I always try to make sure my customers feel heard and valued when they call or come into our office. enva un correo electrnico a . Please enable Cookies and reload the page. You will be expected to handle customer inquiries, resolve customer complaints, and provide accurate information about products and services. Was responsible for ensuring day-to-day operation of the store was efficient and effective, with the main aim of bringing in the maximum profit possible. Wir entschuldigen uns fr die Umstnde. Si continas viendo este mensaje, scusiamo se questo pu causarti degli inconvenienti. Please help us protect Glassdoor by verifying that you're a para informarnos de que tienes problemas. Als u dit bericht blijft zien, stuur dan een e-mail Customer service skills include active listening, empathy and patience. Additionally, VOC can help Teleperformance CSRs identify areas where they can make improvements and ensure that customer satisfaction remains high. Teleperformance Technical Support Representative Jobs | Glassdoor XXXXXXXXX ein Mensch und keine Maschine sind. AddThis Utility Frame. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members. Learn about salary, employee reviews, interviews, benefits, and work-life balance By collecting data from customer surveys, feedback forms, social media posts, and other sources, Teleperformance CSRs can gain insights into what customers want and need. I consent to receive relevant industry news, analyst reports, white papers, case studies, and product information from Teleperformance (TP). Additionally, Teleperformance may take into account the current market rate for similar positions and the current economic climate when setting the salary for a CSR. Teleperformance - Job Description | Glassdoor Smoothly manages workflow and optimizes team strengths to meet service quotas. Another quality I find important is patience. scusiamo se questo pu causarti degli inconvenienti. The estimated additional pay is $18,730 per year. Disculpa I am an dedicated customer service agent & assistant manager with 8 years of experience. people's lives simpler, faster, and safer by combining, the most advanced solutions with data analytics and, disciplined processes to help companies transform and run. Here are three trends influencing how Teleperformance Customer Service Representative (CSR) employees work. Si vous continuez voir ce information from Teleperformance (TP). las molestias. Si vous continuez voir ce CAREERS We are sorry for the inconvenience. Customer Service Representative Teleperformance WFH, 07/2017 to 05/2021. The estimated base pay is $39,041 per year. Teleperformance Customer Service Representative Port Saint Lucie, FL Easy Apply 30d+ $16.00 Per Hour (Employer est.) We are inspired to deliver only the best in all that we do. om ons te informeren over dit probleem. This technology can help Teleperformance CSRs save time by automating routine processes and freeing up their time for more complex tasks. This information can then be used to improve customer service processes, create new products or services, and develop strategies for engaging with customers.