The following are ineligible for coverage: Also excluded is loss or damage due to any of the following reasons: Additionally, the maximum protection related to a natural disaster is $500. AmEx purchase protection covers lost, stolen or damaged items within the first 90 days after purchase. Enjoy 0% Intro APR for 15 months from account opening on purchases and balance transfers, then a variable APR of 19.74% 28.49%. * One-of-a-kind items, such as antiques and artwork, or limited-edition items. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. However, there are varying levels of protection. Credit Card Extended Warranty and Terms | American Express Extended Warranty Learn more about the benefits Card Membership can provide. Eligible American Express cardholders can get reimbursed up to $1,000 or $10,000 per item (depending on the . The maximum you can be reimbursed is the amount of the original charge on your card. Coverage limits apply. Claim amount was around $300. Policies are underwritten by AMEX Assurance Company. Phone fell out of my pocket getting out of the car and cracked the rear glass. The most common coverage amount is $1,000 per covered incident, but some premium American Express cards cover purchases. Does AmEx purchase protection cover lost items? Items that are rented, leased or borrowed. Credit Card Extended Warranty and Terms | American Express Many times, claims examiners will ask you to submit photos of your broken item to verify its condition and American Express may request that you send your broken item to them. Furthermore, there are only two American Express business cards that include purchase protection benefits* for lost items, which are also the Delta SkyMiles Reserve Business American Express Card and The Business Platinum Card from American Express. Plus, AmEx can change the coverage at any time. An increasing number of brick-and-mortar retailers (from The Home Depot to the Apple Store) will now email you a receipt from the register. Your financial situation is unique and the products and services we review may not be right for your circumstances. All Rights Reserved. Read more. Flexibility, point transfers and a large bonus: Bank of America Travel Rewards credit card. Keep in mind that not all purchases or items are covered . Covered Eligible Purchases are items bought with your Eligible Card and are covered for the first 90 days after the day of purchase. Personal cards with purchase protections from AmEx include: The Platinum Card from American Express. You will likely need to produce a police report for purchase protection claims against item theft, so having this on hand can speed up the time it takes to submit and process your claim. Purchase Protection is an embedded benefit of your Card Membership and requires no enrollment. Underwritten by AMEX Assurance Company. Our editor's ratings analyze fees, bonuses, rewards, and benefits to highlight the simplest and most valuable credit cards available. It's important to practice financial discipline when using credit cards by paying your balances in full each month, making payments on time, and only spending what you can afford to pay back. How does Amex Platinum purchase protection work? But can you use your credit card to do so? $189 CLEAR Credit: Breeze through security with CLEAR Plus at 45+ airports nationwide and get up to $189 back per year on your membership (subject to auto-renewal) when you use your Card. If filing a damaged or stolen item claim, you may be asked to demonstrate a photograph showing the damage to your item. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Marriott Bonvoy Business American Express Card, Southwest unveils stunning new Hawaii-themed aircraft, How to redeem Chase Ultimate Rewards points for maximum value, IHG Rewards Premier Business card review: The annual fee is justified. Enrollment required. However, certain premium cards cover your purchases for up to $10,000 per incident, with the same limit of up to $50,000 in total claims per calendar year. In this case, you must purchase an item thats eligible for coverage and the loss cant be due to an excluded reason. Are you sure you want to rest your choices? He was born in California but currently lives as a digital nomad with a home base in Colombia. One of our top choices for the best credit card for purchase protection is the Amex Platinum card. Big spenders should note that the purchase protection on The Platinum Card from American Express only covers up to $10,000 per covered purchase. Please visit americanexpress.com/benefitsguide for more details. Its smart technology that helps us make sure its really you when shopping online. Terms apply. Additional Information. For . By Cristina Gibson | American ExpressCredit IntelFreelance Contributor. Purchases must be made in the U.S. or its territories, Send Money & Split Purchases: Venmo and PayPal, Interested in Amex? American Express Return Protection | The Motley Fool In these cases, Amex will refund the entire purchase price up to $300 per item, excluding shipping and handling charges. Fortunately, several American Express credit cards are equipped with the handy purchase protection perk. The coverage maximum with most American Express cards is $1,000 per claim. How do I file a purchase protection claim? The coverage is limited up to $1,000 per occurrence, up to $50,000 per Card Member account per calendar year. If your card includes American Express return protection, Amex will refund up to $300 per item, including shipping and handling charges. Terms, conditions and limitations apply. Terms apply to offers listed on this page. American Express is the industry leader amongst credit card issuers offering purchase protection to its customers due to its generous terms and simple claim process. The explanation field can be something as simple as "Merchant does not accept returns after 30 days" or 'merchant does not accept returns on sale items'. Forbes Advisor created additional star ratings so that you can see the best card for specific needs. Juan is a travel writer that specializes in travel and personal finance, including content on credit card products and airline and hotel loyalty programs. Items purchased for resale, professional or commercial use. Purchase protection coverage limits vary among American Express cards, so its important that you review your cards guide to benefits so that you understand the coverage limits and exclusions that apply to you. , AmEx purchase protection only covers a maximum of $500 in claims per event. Finally, be diligent, complete and timely when you file your claims. This benefit offers cardholders compensation when a store will not accept an eligible item for return within 90 days of purchase. American Express Gold Purchase Protection Explained Negotiable instruments, such as stamps and travelers' checks. Dozens of cards offer this benefit. Blue Cash Preferred Card from American Express. Editorial content from The Ascent is separate from The Motley Fool editorial content and is created by a different analyst team. *Eligibility and benefit levels vary by card. Guide To American Express Purchase Protection | Bankrate The first claim was for a childs bicycle seat that was supposed to mount on my bikes handlebars. Cards that still offer this benefit include: ** The information for these cards has been collected independently by The Points Guy. Enjoy 6.5% cash back on travel purchased through Chase Ultimate Rewards, our premier rewards program thatlets you redeem rewards for cash back, travel, gift cards and more; 4.5% cash back on drugstore purchases and dining at restaurants, including takeout and eligible delivery service, and 3% on all other purchases (on up to $20,000 spent in the first year). When you purchase an item with a manufacturer's warranty, this benefit can add an extra year to the warranty. Beyond that, I think its prudent to factor these protections into your decision of which card to use whenever you make a large purchase. How to File a Purchase Protection Claim with the Hilton Business Credit Card. Finance. No annual fee You wont have to pay an annual fee for all the great features that come with your Freedom Unlimited card. Here are a few examples of proof of loss that American Express may ask for: American Express pays purchase protection claims within 30 days of receiving satisfactory proof of loss and determining the claim is payable. Shopping online for a car is an accelerating trend changing the purchase process from start to finish. Claim processing and payment is usually complete within 30 days. Be ready to provide an itemized online receipt or original store receipt of the item as you will need it to receive claim consideration. For rates and fees of The Platinum Card from American Express, please click here. $200 Hotel Credit: Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings with American Express Travel when you pay with your Platinum Card. Log in to the American Express Claims Center at americanexpress.com/onlineclaim 2. Blue Cash Everyday Card from American Express. To be eligible for return protection, an item must have been purchased entirely with an Amex card. When an American Express Card Member charges a Covered Purchase with their Eligible Card, Purchase Protection can help protect their Covered Purchases for up to 90 days from the Covered Purchase date if it is stolen or accidentally damaged. Like insurance, purchase protection is one of those things that you hope you never have to use. If that item is lost, stolen or damaged within the first 90 days, file a Notice of Claim within 30 days to start the claims process. Remember that only purchases made with your eligible American Express card and only the amount charged to your card are eligible for purchase protection. At the time of writing, The Platinum Card from American Express holders are covered for up to 90 days from the date of a covered purchase of an eligible item. Have you considered how much it will cost to use credit card while traveling abroad? The Amex EveryDay Preferred Credit Card from American Express. Plus, your own feed of TPG content. We do not offer financial advice, advisory or brokerage services, nor do we recommend or advise individuals or to buy or sell particular stocks or securities. Eligible American Express cardholders can get reimbursed up to $1,000 or $10,000 per item (depending on the card) and up to $50,000 per cardholder. Hilton Honors American Express Surpass Card. Coverage applies for 90 days after purchasing the item. Marriott Bonvoy Brilliant American Express Card. JT Genter is a freelance points, miles and credit card writer formerly of The Points Guy. A premium card with a higher annual fee may offer up to $10,000. Frequently Asked Questions. A Step-by-Step Guide to Filing a Return Protection Claim With Amex 2 0 obj How do I find and add Amex Offers to my Card? $240 Digital Entertainment Credit: Get up to $20 in statement credits each month when you pay for eligible purchases with the Platinum Card at your choice of one or more of the following providers: Peacock, Audible, SiriusXM, The New York Times, and other participating providers. For information on coverage limits and what's not covered, review your card's guide to benefits. Delta SkyMiles Platinum Business American Express Card. Let's take a look at the current coverage on, holders are covered for up to 90 days from the date of a covered purchase of an eligible item. Health care items and/or medical equipment. American Express processes claims more quickly than some other issuers. So, you can't claim purchase protection if your baseball bat or hockey stick breaks. Best Mortgage Lenders for First-Time Homebuyers. All rights reserved. The coverage is limited up to $10,000 per occurrence, up to $50,000 per Card Member account per calendar year. $200 Airline Fee Credit: Select one qualifying airline and then receive up to $200 in statement credits per calendar year when incidental fees are charged by the airline to your Card. Lyle Daly is a personal finance writer who specializes in credit cards, travel rewards programs, and banking. As with any insurance policy, the devil is always in the details. You want a travel credit card that prioritizes whats important to you. Be sure to check your cardholder agreement for your specific benefits. Related: Best credit cards for extended warranties. Explore our Cards Terms and Conditions The Best Credit Cards for Purchase Protection [2023] Thought I only needed a quote for reimbursement so I went to an authorized repair place that quoted approx $400. Purchase Protection If your eligible item* is either stolen or accidentally damaged up to 90 days after you've bought it, we'll reimburse you up to 2,500. Remember you need to provide a copy of the purchase receipt and file a Notice of Claim within 30 days of the loss or damage. Check here before booking an award fare. Select "purchase protection" on the next page and continue the process. It can help protect Covered Purchases made on your Eligible Card when theyre accidentally damaged, stolen, or lost, for up to 90 days from the Covered Purchase date. Fortunately, in many places, you dont need to go down to the local police precinct as many cities have an online portal to submit reports for incidents like theft, lost property or damage to property. stream All users of our online services are subject to our Privacy Statement and agree to be bound by the Terms of Service. Earn a $200 statement credit after you spend $2,000 in purchases on your new Card within the first 6 months. My next chance to use these benefits came when a computer part failed about a year and a half after purchase and had a warranty of just one year. When we think of travel rewards card benefits, we tend to think of lounge access, free checked bags and companion tickets, but dont stop there. Amex Delta Platinum Business Credit Card Purchase Protection Explained <>>> $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card. Which cards have AmEx purchase protection? Something went wrong. Even when you don't need it, just knowing your card offers it can give you peace of mind. For rates and fees for the American Express Cash Magnet Card, click here, For rates and fees for the American Express Gold Card, click here, For rates and fees for the American Express Green Card, click here, For rates and fees for the Amex EveryDay Credit Card from American Express, click here, For rates and fees for the Amex EveryDay Preferred Credit Card, click here, For rates and fees for the Blue Cash Everyday Card from American Express, click here, For rates and fees for the Blue Cash Preferred Card from American Express, click here, For rates and fees for the Blue from American Express, click here, For rates and fees for the Delta SkyMiles Blue American Express Card, click here, For rates and fees for the Delta SkyMiles Gold American Express Card, click here, For rates and fees for the Delta SkyMiles Platinum American Express Card, click here, For rates and fees for the Delta SkyMiles Reserve American Express Card, click here, For rates and fees for the Hilton Honors American Express Aspire Card, click here, For rates and fees for the Hilton Honors American Express Card, click here, For rates and fees for the Marriott Bonvoy Brilliant American Express Card, click here, For rates and fees for the The Platinum Card from American Express, click here. For a complete description of the policies of your American Express card, select your card on this page. Other American Express business cards offer the standard $1,000. . I definitely lean toward my Amex card when I buy a television, computer or a major appliance that can be costly to repair even if it means sacrificing bonus points. AmEx purchase protection is complimentary coverage provided on most AmEx cards that covers theft, loss and damage to eligible items within the first 90 days of purchase. Coverage limits apply. For most people, the purchase protection benefit offered by some credit cards flies under the radar. Here are some tips to help you navigate this growing trend. One-of-a-kind items, such as rare stamps and coins. shopping purchases when you use your Eligible Card. For example Mastercard offers Purchase Assurance to many Mastercard holders. Pre-qualified offers are not binding. Claims can be made online or by giving American Express a call at 1-800-322-1277. Its easy to write off these policies as being too much of a hassle or, conversely, being too good to be true. <>/ExtGState<>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Consumable or perishable items like food and batteries. endobj /8+"[Q\t7Q&DyK$U6>42:"UlG(J!WjIu$Kq ~hK#bs/+G m/WA&,GGH&tZG)[W Hi1`JK,' SiKZ1 It also includes their coverage maximums per purchase and calendar year. Earn 5% on Chase travel purchased through Chase Ultimate Rewards, 3% on dining and drugstores and 1.5% on all other. Cristina Gibson is a writer and journalist who has covered consumer goods, fashion, technology, and travel for more than 15 years. Policies are underwritten by AMEX Assurance Company. Consumable or perishable items such as perfume, light bulbs and batteries. You can view the full list of cards here. If disaster strikes your new laptop, smartphone, jacket, or any other recent purchase, you could get reimbursed courtesy of this American Express card benefit. Please view our advertising policy page for more information. The card details on this page have not been reviewed or provided by the card issuer. Check the details of your card's coverage to see if your incident is covered. Nonetheless, this useful benefit can save you hundreds (maybe thousands) if you have the misfortune of theft or damage on a covered purchased item within 90 days of purchasing the item. Once you've submitted those documents, you'll get another email from Amex letting you know that your documents have been received. If not, please enter the text below. Terms apply for all cards in the below table. Amex EveryDay Credit Card is no longer available through NerdWallet. You also may be asked to return the item to Amex in the event it cant be repaired or to provide proof of loss via a repair estimate form or photographs showing the item's current condition. You want a travel credit card that prioritizes whats important to you. Editors note: This is a recurring post, regularly updated with new information. And Visa offers Purchase Security to Visa Infinite cardmembers. has been a Senior Points and Miles Contributor for TPG since 2012. AMERICAN EXPRESS AMEX ASSURANCE COMPANY PO BOX 981553 EL PASO TX 79998-9920 Purchase Protection Claim Form Claim Number: SECTION 1: CARD MEMBER INFORMATION: American Express Card Account Number used to purchase the item: Card Member's Name: State: Phone Number: Email: SECTION 2: PURCHASE INFORMATION: Address: City:Zip: Check your benefits guide for complete details. Sign up and well send you Nerdy articles about the money topics that matter most to you along with other ways to help you get more from your money. All consumer American Express cards offer purchase protection for eligible purchases. You will be asked certain questions about your claim at that time. If an item is broken, take pictures to document the broken item and make sure that you keep the broken item until either it is requested by American Express or your claim is paid and closed. Plus, not all damage and losses are covered. AmEx Purchase Protection: What You Need to Know - NerdWallet The best credit cards for travel insurance benefits. When evaluating offers, please review the financial institutions Terms and Conditions. It appears that JavaScript is either disabled or not supported by your web browser. Find the right card for you. Pre-qualified offers are not binding. Learn more: The best travel credit cards right now. Visit americanexpress.com/benefitsguide for details. Eligible American Express cardholders can get reimbursed up to $1,000 or $10,000 per item (depending on the card) and up to $50,000 per cardholder. Purchase protection can save you a lot of money when something happens to a recent purchase. Hi everyone, I started a purchase protection claim for exercise equipment that was stolen from my 2nd home. Return protection is available on virtually every Amex card, from the Blue Cash Preferred Card from American Express to the Platinum Card to the American Express Green Card has been collected independently by NerdWallet. If You have any questions about a specific item, please call us at 1-800-228-6855, if international, collect at 1-303-273-6498. Other business cards only offer coverage for damaged or stolen items on purchase protection claims. Authorized users are also covered. Each eligible AmEx card is covered for up to $50,000 in claims per year. Get more smart money moves straight to your inbox. 5 Stars. All information about Amex EveryDay Credit Card has been collected independently by NerdWallet . The claim was quickly accepted, and I was issued a statement credit for my purchase. Performance information may have changed since the time of publication. If successful, you will get a follow-up email letting you know the details of the outcome and instructions on how to replace, repair or get reimbursement for the lost or damaged item. In contrast, more than a dozen personal American Express cards include loss as a qualified purchase protection reason in their benefits. For example, The Platinum Card from American Expressand other cards offer purchase protection, which can reimburse you if a covered item is stolen or damaged within a specified window of time after you bought it. American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. Delta SkyMiles Reserve American Express Card. Copyright 2018 - 2023 The Ascent. For example, accidental damage would require different proof of loss than theft. More information can be found here. Here are our picks for the. With most Amex cards, youre covered for up to $1,000 per covered incident and up to $50,000 per year, but the reimbursement doesnt include any shipping or handling expenses. Delta SkyMiles Platinum American Express Card. Another coverage benefit that can provide peace of mind is Amex return protection. Eligibility and Benefit level varies by Card. American Express removed this perk from most of its cards effective at the start of 2020. However, this card is so packed with benefits that this coverage doesn't make the card's highlights on the AmEx website. Previous article If I submit a claim and receive a benefit, does my coverage stop? Get started here: To file an Amex purchase protection claim, visit americanexpress.com/onlineclaim. Remember you need to provide a copy of the purchase receipt and file a Notice of Claim within 30 days of the loss or damage. Amex Purchase Protection Benefits | The Motley Fool All rights reserved, How American Express Purchase Protection Works, Purchase Protection can cover the cost of lifes uh-oh moments, so you can be more confident when buying with your Eligible Card. As always, check your credit cards guide to benefits to see which benefits apply to you. You should do this within 30 days (or as soon as reasonably possible) of your eligible item being damaged, stolen, or lost. Go to the Amex extended warranty claims webpage to file online. To get started, you'll just need your receipt from the merchant and your American Express card statement. Purchase Protection is underwritten by AMEX Assurance Company. AmEx purchase protection also doesn't cover losses when the item isn't "reasonably safeguarded" such as leaving it in an unlocked car or publicly unattended. Log in to your American Express account. From porch pirates to Murphy's law, a lot can go awry between the time you buy an item and make use of that purchase. The most common coverage amount is $1,000 per covered incident, but some premium American Express cards cover purchases up to $10,000 per incident. Terms apply. 1 CLAIM DETAILS 2 DOCUMENT LIST Enter your claim details. For an explanation of our Advertising Policy, visit. From broken laptops and phones to delivered packages nabbed from the front porch, when you make a Covered Eligible Purchase with your Eligible American Express Card, you can rest easy knowing that you may be protected up to $1,000 per incident (for some Cards you may be protected up to $10,000 per incident) when the unexpected strikes. This coverage is complimentary on most AmEx cards including some debit, prepaid and reloadable AmEx cards. I was not asked to return the items in question in either case. Click "Enter. So for example, if someone were to break into your car and steal your laptop, youd be covered under purchase protection, as long as you purchased it with your American Express card. You need to try to return the item to the original retailer within 90 days of the purchase date, and you need to contact Amex within 90 days of the purchase date to initiate the claim. Related: Best credit cards with purchase protection. There is, however, a higher maximum of $10,000 per claim with several premium American Express cards. The coverage maximums vary by card, though. The material made available for you on this website, Send Money & Split Purchases: Venmo and PayPal, Interested in Amex? x][s8~wjJ[1M\INm)qTdctJ ) E=SH"h6 O6=rv,_7r3Y/s#.t'kd bBJK9>:}YqaX0DI All information about The Amex EveryDay Preferred Credit Card from American Express has been collected independently by NerdWallet. Thankfully, many credit cards offer so-called "purchase protection" that covers theft, damage and loss within a set time after purchase. Permanent household items such as carpet, flooring, air conditioners and refrigerators. Books, magazines or periodicals of any kind. The card comes with coverage of up to $10,000 per claim and $50,000 per account. Items permanently affixed to a home, office, vehicles, etc. Purchase Protection often covers loss, damage and theft for a short period of time, usually a few months, after purchase. To start the process, log into your AmEx account and go to the claims center page. US Newcomers. I messed up with mine. You can contact Assurant by phone for any questions regarding the status of your claim at 1-800-708-0807. Any purchase that is not in an excluded category and is made with a qualifying American Express card will receive purchase protection. In the American Express claims center, click "File a Claim" and go through the claims process. American Express purchase protection is short-term insurance for products you buy. All you need to do to get this coverage is to use your eligible AmEx card to make a covered purchase of a tangible item. Some premium American Express Cards also include coverage for lost items and provide coverage of up to $10,000 per incident and $50,000 per year. Visit Amex's dedicated webpage or call the Benefit Administrator within 30 days . I confess that I dont save a copy of the register receipt from every purchase I make Im just not that organized. Our partners cannot pay us to guarantee favorable reviews of their products or services. For this purchase protection coverage to apply, you must pay for at least a portion of the purchase with your Amex card or American Express rewards points. Disclaimer: Amex is an Insider advertiser. In some cases, Amex will require you to ship the item to them before it refunds you for the purchase if that happens, Amex will cover the cost of shipping. How to File a Purchase Protection Claim with the Amex Delta Platinum Business Credit Card Call the Benefit Administrator within 30 days of the incident at 1-800-228-6855 or the number in your card's benefits guide. Although this is an oft-overlooked benefit, purchase protection can provide exceptional value. When considering which card to use for your next big purchase, dont forget about the purchase protection coverage perk on your American Express cards. The Ascent is a Motley Fool service that rates and reviews essential products for your everyday money matters. Your complete guide to shopping protections on American Express cards, Delta SkyMiles Reserve American Express Card, Delta SkyMiles Reserve Business American Express Card, Marriott Bonvoy Brilliant American Express Card, Hilton Honors Aspire Card from American Express, The Business Platinum Card from American Express, Hilton Honors American Express Aspire Card, Blue Cash Preferred Card from American Express, The Blue Business Plus Credit Card from American Express, Best credit cards for extended warranties, The best credit cards with price protection, Do Not Sell or Share My Personal Information.
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