2023 Blue Cross Blue Shield of Alabama is an independent licensee of the Blue Cross Blue Shield Association. provides a platform for learning how to effectively serve our members as the voice of the company The site is operated by Blue Cross and Blue Shield of Alabama and all Blue Cross' privacy and security policies regarding the confidentiality and protection of your personal health information apply here as well. I paid for these 2 counselling sessions out-of-pocket for a total of $161.72. up front for covered services. For questions about claims payments, health, and dental benefits, or to order insurance cards, please call Blue Cross and Blue Shield of Alabama at 1-800-760-6851. myBlueCross is operated by Blue Cross and all privacy and security policies regarding the confidentiality and protection of your personal health information apply here as well. Blue Cross and Blue Shield of Alabama salaries: How much does Blue FEP Members: If you are part of the Federal Employee Program (FEP), you should use Group Number 53533 Access2Day Health Locations - Find the nearest location for rapid inpatient and outpatient care; . What you need to know about the disease and our commitment to ensuring you have access to the right care at the right time. A live agent actually took payment once, and my coverage was still canceled 4 days later. Phone E/M phys/qhp 21-30 min. Clearly unprofessional and not helpful. Hours: 7:30 a.m. - 4:30 p.m. (closed on state holidays), Toll free: 1-888-373-Kids (5437)Fax: (334) 206-3783, ALL Kids P.O. Once they finally figured out my Cobra, I asked about the reimbursement process to get these claims reimbursed to me and meanwhile I uploaded the reimbursement claim, the invoice, and the paid receipt. For more information, view our privacy policy. After more than 6 calls- resulting in being told to "wait for a response", a live agent actually told me "don't get seen by a doctor". This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. If you want to stay on Blue Cross' website, click "Cancel.". PDF Plan Administrator Contact Information - rsa-al.gov dentist and that they cannot bill The above claim processed correctly and you were Yet, we do not rest on past achievements. For questions about claims payments, health, and dental benefits, or to order insurance cards, please call Blue Cross and Blue Shield of Alabama at 1-800-760-6851. Phone ************** 1-800-821-7231. As a chronically ill person, this is inappropriate and insensitive. The dedicated Mental Health/Substance Abuse services phone number is available to parents and providers 24 hours a day, seven days a week. Information contained in the external sites is not endorsed by BCBSAL. Search the D&B Business Directory and find the Blue Cross & Blue Shield of Alabama company profile in Gadsden , AL . Every single time, the representative that we have spoken to has reassured me that the claim is currently in process, and we have nothing to worry about. Blue Cross And Blue Shield Of Alabama | Complaints | Better Business Call 205-220-7200 (local) Call 1-866-904-4130 (toll free) Behavioral Health For general information on our Behavioral Health programs, such as provider manuals and provider toolkits, use one of the following contact methods for New Directions Behavioral Health: Visit their website Email providerrelations@ndbh.com Call 1-888-611-6285, Option 3 Frequently Asked Questions | Blue Cross Blue Shield Home - GroupAccess - Alabama When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. You are about to leave the Blue Cross and Blue Shield of Alabama Medicare products website to learn more about vision plans. It is fast, easy and always available. Blue Cross and Blue Shield of Alabama You were advised to allow24-48 hours to review and approval was granted on Monday, February 13, 2023. Your Name: Your Email Address: Phone Number: (optional) Company Name: Company Location: Number of Full-Time Employees: Rate Quote Session ID: (optional) Company Location: Information on Health Handbook, myRx Planner, and Baby Yourself apps are for educational purposes only and are not a substitute for personal care from a licensed physician. Compliance Office The Blue Cross and Blue Shield of Alabama apps are free to members and non-members to download, but rates from your wireless provider may apply. Name of Patient: ******************Contract Number: PGX888888888Complaint ID: 19330982. Discover all the ways members can earn wellness incentives and rewards for taking an active role in their health. http://www.fepblue.org. Dear Mr. *******:We are responding to your complaint concerning Dr. ******* ******s network status.We cannot go into detail concerning anything between a physician and Blue Cross and Blue Shield ofAlabama, but we are happy to advise everything has been straightened out. Group Number Find a Doctor; Symptom Checker; Teladoc; Treatment Cost Estimator ; Benefits. Our customer base consists of individuals and families not covered by an employer plan, and over 28,000 companies from as small as two employees up to many of the largest corporations in the country. Dr. ****** should be showingas an eligible provider in your network within 30 days. Henry Mims, PMP - Customer Service Manager - Training Area - Blue Cross Learn about insurance options for Individuals & Families or Employers, or get connected with your local Blue Cross Blue Shield company by calling 888.630.2583. Todays dynamic healthcare market requires that we identify and utilize the best available talent to provide outstanding value and service to our customers. All rights reserved. For customer service assistance, visit our website, www.fepblue.org, or contact your Local Plan at the phone number appearing on the back of your ID card. The Alabama Blue app helps you manage health information and your coverageanywhere, anytime. If you still need a 1095-B form, please call ALL Kids Customer Service at 1-888-373-5437 and request one. We look forward to answering your questions. Asthma Chronic Obstructive Pulmonary Disease . This is poor service, my mother uses the same Dr, she doesn't want to change, and she shouldn't have to change, BCBSAL gets paid to provide a service and they need to correct the issue and get Dr. ****** in the system. Our similar businesses nearby shows similar businesses in their industry and region based on information found in their Dun & Bradstreet Credibility Review profile. It has been 17 months since the date of my husbands discharge from the institution. Track your pregnancy and baby's development to ensure the best possible health during pregnancy. Dear **************: We are responding to your complaint to the Better Business Bureau concerning your Blue Cross and Blue Shield of Alabama . We reference sites that we think might be useful or of interest to you, but we are not responsible for the content or privacy practices used by other site owners. Cons Management is quite poor! Home - provider.bcbsal.org Blue Cross and Blue Shield of Alabama : New Registration my BlueCross New Registration Online access for our members is free, easy and secure! At Blue Cross, our strategy is simple. Hours: 7:30 a.m. - 4:30 p.m. (closed on state holidays) . This is the customer service number for questions about your health insurance coverage, benefits or treatment. You are about to leave Blue Cross and Blue Shield of Alabama Medicare website to visit the UTIC Insurance Company website. Well guide you through the process. Number(s): ***********Date(s) Step 2: Next, locate the Login button at the top-right corner. No one, to my knowledge has reached out to Dr ******s office to help rectify the situation, Therefore, Blue Cross advises users of these sites against sharing any personal health information or any other information the user would otherwise not feel comfortable being made public. Under the contractual agreement For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company. Blue Cross Blue Shield MAIL US Corporate Office Address 450 Riverchase Parkway East Birmingham, Alabama 35244 You may review theFrequently Asked Questionspage for general information about ALL Kids' eligibility, enrollment, and premium billing information. Please contact Customer Service at 1-800-292-8868 for your group number. When you select Blue Cross for your health insurance coverage, you get more than an ID card and monthly invoice. When you register for myBlueCross, you gain 24-hour access to personalized information. Check out the changes and updates to our plan in 2023. Blue Cross and Blue Shield of Alabama Careers A distinctive corporate culture. Pay your bills online and set up recurring payments, Learn more about your plan benefits by reviewing your Benefit Booklet or Summary of Benefits and Coverage, Find a doctor, hospital or dentist near you, Get plan details such as copay amounts, plus file drug claims, View articles about common conditions and diseases, Get information about medications, medical procedures, and natural treatments, Medication schedules, reminders and notifications, Manual entry and/or claims driven imports for, Medicinal information (contra indicators, missed dosage, interactions, dosage instructions), Access to the device's photo album for photo recognition of medication(s). Each day brings an opportunity to create something better. Heres everything you need to know about it. Please note that this number is used solely to receive calls from BCBS members seeking assistance and never to make calls to BCBS members. Blue Cross and Blue Shield of Alabama Customer Service Representative Contact Blue Cross and Blue Shield of Alabama for information about health insurance coverage, medicare supplement plans and prescription drug coverage. I am at a loss as to why at this time it is the insured person who ultimately becomes responsible for all of these claims. My doctor has submitted all required documents to prove that the *** is medically necessary. Feb 23, 2023 - Clinical Health Specialist in Birmingham, AL Recommend CEO Approval Business Outlook Pros Great benefits and the camaraderie among regular employees is awesome. Blue Cross Blue Shield Global Current Members You are about to leave Blue Cross and Blue Shield of Alabama's website and enter a website operated by HealthEquity. Information contained in the external sites is not endorsed by BCBSAL. . The average Blue Cross and Blue Shield of Alabama salary ranges from approximately $39,604 per year for Customer Service Representative to $109,094 per year for Manager. Do your customer service reps even care about their clients? However, weare granting a one-time exception to change your effective dates for both your health and dental contractsfrom January 1, 2023, to February 1, 2023. I personally think that 17 months of processing should be enough time to resolve this issue. 1-800-248-2342 1-205-988-2245. Alabama Blue mobile is now available for your Android devices intended for use by all Blue Cross and Blue Shield of Alabama members. Our call centers are located in Birmingham and Huntsville to serve members and Providers. VERIFIED Status: UNVERIFIED . Contact Us If I need to cancel the federal plan and re-apply that can be arranged, but I need a refund of $ $854.13 for health insurance and $92.00 for dental insurance for the period I was double insured.Sincerely,*********************** **************** ************. Search Job Postings Our Corporate Values Watch Careers Watch By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. It is so unnecessary to have to file a complaint of this type. You are about to leave Blue Cross and Blue Shield of Alabama's website and enter a website operated by Prime Therapeutics, LLC. As the association representing our 34 BCBS companies, the Blue Cross Blue Shield Association (BCBSA) provides a strong foundation of national leadership with industry colleagues, government officials, the media and the public. To file a grievance related to ACA Section 1557 please complete the ACA Section 1557 Discrimination Grievance Form and mail to: Blue Cross and Blue Shield of Alabama 2023, Blue Cross and Blue Shield of Alabama is an independent licensee of the Blue Cross and Blue Shield Association. We look forward to answering your questions. Since I was still covered by my employer plan, I would like the premium I paid for the health and dental through the Federal market place REFUNDED. By continuing to use this website, you consent to these cookies. We have Step 4: bluecross blueshield alabama customer service phone number will send you an email with additional instructions on how to reset your password. Huntsville to serve members and Providers. The protection of your privacy will be governed by the privacy policy of that site. Note that complaint text that is displayed might not represent all complaints filed with BBB. I keep being promised that someone will return my call and tell me what is going on, as of today I have not received a phone call. Find My BCBS Company When you apply for coveragevia the Marketplace, they determine your effective date as well as your cancellation date. Save time. If you want to stay on the Blue Cross website, click "Cancel". Complaints for Blue Cross And Blue Shield Of Alabama Contract Number: NDJ848247670. only responsible for a $** deductible and $* coinsurance. Plus, Baby Yourself Maternity Program members get exclusive features such as access to a personal nurse and prenatal gifts. . Some areas of our site may provide links to other external sites that we don't own, control or influence. Please contact Social Security at 1-800-772-1213; TTY users can call 1-800-325-0778 for more information. I keep getting these customer service reps who are no help at all and they over talk and try to loud talk you. Search Job Postings Ability to connect and innovate. Per Federal Guidelines, you are eligible for Plan F only if you became eligible for Medicare prior to January 1, 2020. Call the National Information Center at 1-800-411-BLUE (2583) weekdays from 8 a.m. to 8 p.m. Eastern time. I have been told there is a code he needs to provide but as of yet no one can tell me what the code is that they need. I was told to miss important health procedures. If you want to stay on the Blue Cross Medicare products website, click "Cancel". Our Customer Service team provides a platform for learning how to effectively serve our members as the voice of the company by upholding our reputation as the Caring Company. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Sincerely, Customer Service Consumer Response . The full refund totaling $917.26 has been issued to you by direct deposit in two payments, one for $739.72 and the second for $177.54.We hope this information is helpful. Visit DandB.com to locate more business profiles. You may also submit feedback about your Medicare health plan or prescription drug plan directly by visiting https://www.medicare.gov/MedicareComplaintForm/home.aspx,in lieu of calling 1-800-Medicare. Explore our enrollment timeline to plan for Medicare. Employers | Blue Cross Blue Shield Search for jobs with features important to you! Customer Service. If your ID card is not available, you may use one of the Customer Service telephone numbers below. To access your member services, please visit your BCBS company. 450 Riverchase Parkway East Care Management Programs. We use cookies on this website to give you the best experience and measure website usage. Blue Cross and Blue Shield of Alabama : New Registration
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