Anyone can write a Trustpilot review. As for ***** being gone from the company or leaving the company I was not informed of anything. Find another way to get what you want/need. RUN DONT WALK away from this company. We look forward to delivering the most popular brands and products to our customers, and we want to make your shopping journey the best it can be. WebFlexShopper pays 100% of the retail price up front You get paid at checkout without processing fees, unlike credit card companies and PayPal Speed & Automation Customers get their decision in seconds and their spending limit of up to $2,500 is available instantly We can easily integrate FlexShopper directly on your site I did the math with flexshopper to get my mattress at a tiny fraction of the cost paid extra, i think maybe $50, and allowing me to make payments of maybe only $47.50 every week. At this point, the customer should reach out to Milestone ******* c/o ***************** Recovery and Emergent Servicing to a payment or payment arrangement with them. After me emailing the screenshots of their site no being in compliance with the law the day a place the order. Get a Tracking Number This option is more than the 90 same cash price but less than the 52 weeks payoff3. Letting customer service know of your financial developments is an excellent way to keep your account in good standing. Verify identity to receive decision and spending limit. In-Store Solutions Worst and most illegal Company I have ever dealt with. WebFlexWallet lets you lease to own qualifying merchandise, including electronics, appliances All Rights Reserved. WebContact Need Help? Subsequently, we attempted to contact the consumer, but unfortunately, our attempts were unsuccessful. Beware of your worse experience when lease to owning with this company. Some of the most popular categories are highlighted below. All other terms and conditions of your Lease remain in effect. I already paid off one item and wanted to order something else. I have restored your spending limit and you should be able to see this on your portal. I needed a mattress and it turns out i could have bought it outright since day one, but wanted to make sure i had cash on hand, i was moving and it was a financial stress. I paid my elevtric bill. Please provide Information provided by various external sources. My main issue is your own team didn't know he had left or even offer to transfer me to someone who would be willing to help. Absolute terrible company. Museums Are Returning Precious Silver Lost to the Nazis - New Two, they will not work you if you lost your job or otherwise lost your source of income. WebThe good news is that with FlexShopper you have the flexibility to lease-to-own by Our goal is to help consumers with bad credit get goods they want through a Lease. Best Buy FAQs - Progressive Leasing 2 You will be given a credit for one weekly payment. Items are delivered to your door step or pick up in store! The transit time will vary by delivery address. Accept and digitally sign lease agreement to complete purchase. Never again will I use them. No charge for 90-day payoffs. I got tires in December and i used flexshopper for the first and only time. The item was returned 7 months ago!!! Avoid at all cost people, First issue I had would not replace my controller for my PlayStation the next day I got it second issue payments don't come out on Friday like they say it comes out in 3 to 5 days they just give you excuses I don't recommend using them. Integrate lease-to-own into your finance cascade for customers who get declined for your credit card. You have the freedom to lease what you want from where you want. Learn how your comment data is processed. I emailed them back telling them it had been returned and now the want the receipt showing the tracking number where it was returned. My account still shows active on their website, even though its closed. This is the worst service I have ever used. They will work with you on payments. Said will have a supervisor call me today have heard from no one. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Please send us a direct message with the email address and phone number associated with your account and we will contact you to address this matter. That's funny because over the phone they had told me that the cancellation request might take up to three days. This credit will be removed from your account if your first weekly payment fails. We apologize for the customers' recent experience at FlexShopper. * Prices and quantities are subject to change Lease to Own the Brands you Love! Most emails are answered within 48 hours. You will own the item(s) and not have to pay any additional amount if you pay the full Cash Price (the Cash Price is the price we charge for a cash sale of the item (or $50 more than the price the merchant you select charges) plus sales taxes and may be higher than the price you would pay if you were to purchase the item(s) directly; if you rent multiple items at the same time, we reduce the Cash Price (and increase the Cost of Rental) by $50 for the second and each subsequent item you rent, which makes it less expensive to purchase the items before the end of the term of the Lease). Simply refer to the table in your Lease to look up the Early Purchase Option amount after each payment date. 2022 FlexShopper, LLC. FlexShopper makes every effort to resolve customer inquiries or complaints to the reasonable satisfaction of the customer whenever practical we apologize for any inconvenience. WebUnder your Lease, you can: (a) make 52 weekly payments or exercise an Early Purchase Option to acquire Ownership of the rented goods or (b) rent the goods for at least the initial term and then end the lease when you want by making all If the consumer has any further questions or concerns, please do not hesitate to contact us at **************************************. I have tried calling this company several times the first time was yesterday and they said they would look into it and send me an email. Shop over 100,000 products with new deals added every day from our partners Best Buy, Amazon, Walmart, and Overstock.com (to name a few). Wrong of me telling them that. I bought a computer from them six months ago but the computer was actually a TEN YEAR OLD MODEL and I did not know it! This company has been nothing but a nightmare because even after settling on an amount of $1,093.45 they sold my account for double the original amount. Lets do history! Complaint: 19593419I am rejecting this response because: To address the automatic payments being removed. I set a debit card as my primary payment but they continued to charge my checking account, which resulted in several late fees. The Tech was very professional and gave me the information I needed to fix my issue. Now all of a sudden shows I have no credit, and no help from support talked a few times with them and they said it was fixed, but nothing changed. They will not give you a choice to make your payments bi-weekly, semi-monthly, or monthly. I am being billed double payments. On November 21st 2022 I saw an ad from Flexshopper about a PS5 on IG. Our marketplace allows you to shop all of these categories and beyond. Together with our partners, we are making every effort to fill every order as quickly as possible while ensuring the safety of all parties involved due to the pandemic. We'd like to better understand the experience you had and resolve all of your concerns. Flexshopper sucks. WebIn addition, the payment information was removed from the account as requested and Not worth the risk. FlexShopper acquired the assets of Revolution Financial, Inc. in December The product ordered will be yours for the original price. Yes! Then after receiving my confirmation I went online to look at the reviews of the company and to my surprise I was very disappointed at all the reviews and people complaining about not getting their packages and things like that.So I called and asked to cancel my order they said that the order has already been sent in. Well guide you through the process. They owed me 98.22, just imagine doing this to 1/2 of their customers. Is this how they maximize profits by setting up their customers to rack up fees for payments options they didnt choose? Complete your entertainment space with a TV stand or mount, stylish furniture, and more. The lawyers don't charge you at all because they win easily with these clowns. Let us Tell You How. You can pay off the lease at anytime and there are great pay off options available. From innovative technology and performance to great design, FlexShopper has everything you need to upgrade appliances and floor care. The automatic payments were removed at this point because it didn't follow what was originally agreed upon and ***** is the one that helped in this process. Find all your favorite consoles, including the limited edition bundles, and new games the day they come out! Other than that, with full disclosures they have many options for low income buyers with bad credit. I called again today as its been 5 months. 6 Find the same item on a one-year weekly lease at another lease-to-own company and well match the other companys cash price and weekly payment. Currently on hold for over thirty minutes with Deven, waiting for a supervisor. This company has been nothing but a nightmare because ***** had informed me during his time working on my account that the contract had been restructured to finish the rest of the $1,013.00, but when I get called by the third party you all sold my account for more than the agreed upon amount. 5 Good credit is not necessary but not everyone with bad credit is approved. Dont thingking? Flexshopper will process payments that don't coincide with pay day and sometimes won't withdraw so they can tell you, you missed a payment and charge a fee. I had to reach out to my bank to cancel them. If you cannot pay, call them and they will tell you how to return the item. i can not afford to buy out right and looking for a company that does now have high interest rates. Not to mention they have off shore employees not located in the US that have no idea what there doing making matters worse. He listened through all calls and verified that the communication had been off and that communication had been incorrect. However, if you rent multiple items at the same time, we reduce the Cash Price (and increase the Cost of Rental) by $50 for the second and each subsequent item you rent. Today I was told that they never received the money and that I should send over a screen shot. They will constantly call asking for money that you might not have, or need for other things, likehousing and food. You can place a special order in person at a showroom or online. This credit does not apply if you choose to exercise the 90 Days Same as Cash purchase option. 7 An initial security deposit and/or payment may be required. Pretty much like every story is on here. They will not help you with any issues you might have regarding billing or shipping. They FRAUDULENTLY draft your bank account on random dates that are NOT in a contract! You can make 52 weekly payments or exercise an Early Purchase Option to acquire ownership of the rented goods. The company deducted money from my account although i never received any products. Their services saved my Christmas for my family. This company is a joke between there computer systems not working properly poor customer service and there own employees are miserable because they are mistreated by the higher up. We are a lease to own company that provides consumers with 3 payoff options.1. JoAnn you are obviously an idiot and CANNOT read. In response to the customers complaint, our records showed that on or about 7/22/2022, the customer was in communication with a Billing Manager and customers payment information was removed at the customers request and customer was instructed to call in their outstanding payments. The shopping experience that might have been difficult Go to web.archive.org to see their site when YOU made the purchase and look if the exclusion of your state was there! Find Out How it Works | Rent to Own Today w FlexShopper The Cash Price may be higher than the cash price you would pay if you were to purchase the item directly from the merchant shipping the merchandise on FlexShoppers behalf. I place my order all happy. When I would call the main number to ask to speak to a manager or someone within the main office/corporate office they would route me back to the************** which they claimed was *****'s number. They have the item in stock at the store and online. So I made a Payment on my due date and then this company takes another payment 3 days after I make my payment, so I state why not apply the 2nd payment you took to this weeks payment customer service rep states IT DOESNT WORK THAT WAY, so the only way it works is that they can take my money twice and I have to wait 3-5 business days to get it back instead of you just applying it to my next payment since your the ones MAKING THE MISTAKE Unreal would I recommend this to anyone NOPE not at all. I ordered a robot vacuum and and xbox series x bundle and received the vacuum and the xbox controller and head set but not the xbox series x and was charged my first payment. In September lost job. FlexShopper FlexShopper pays retailers up front, customers begin their payments the Friday after. WebLaunches the FlexShopper Payment modal where the customer may apply, get a Buy From FlexShopper's USA Online Store - Borderoo What is stopping me from ordering from you and then not paying and keeping the item? See details. I Received the Wrong Email me at *******@gmail.com my lawyer and I are looking for more that have opt out for a class action lawsuit. April 10, 2023. Find out how we combat fake reviews. FlexShopper 2 You will be given a credit for one weekly payment. Thank you for the feedback. How it Works - FlexShopper I threatened them. Tire Agent was great by staying in contact with me about the refund. CHARGED CREDIT CARD FOR PAYMENTS 1 YEAR AFTER SALE COMPLETE. Everytime I called them it was your money will be credited in 7-10 days. A customer service agent reached out to the consumer on 06/08 advising additional documentation was required to proceed with the order request. Now their prices are way over market value (like finger hut) and then you pay double of the inflated price. This person is basically asking if this company is legit and if all the negative comments are just hope you idiot. I believe the ad said the same thing I saw on their site; "90 days same as cash price", with a PS5 on it. Limited metro delivery areas. (On the uploads is their site back on November 2022 but if you browse through web.archive.org it was there all 2022). Early payoff. Just 2 weeks ago they updated their site that Florida NC and Texas residents don't qualify for the 90 days SAC option on the site. The transit time will vary by delivery address. Tip for consumers:Opt out from the arbitration agreement! We had an agreement placed on the account where I was told that my contract was changed to the balance of $1,093.45 because of the communication being incorrect and ***** the escalation specialist working on this account. Customers can shop a selection of thousands of products and the brands they love. They have not contacted me for payment, to say I had a balance or that they never received the item back. You can make 52 weekly payments or exercise an Early Purchase Option to acquire ownership of the rented goods. They told me they would not charge me, but did. DONT BUY FROM A COMPANY THAT WONT LET YOUR RETURN YOUR PRODUCTS. Check your shipping confirmation to find the unique tracking number assigned to your order. This product was over $500 through the rent to on program, not able to use will have to purchase another one that have a manufactory warrant that will cover a least a year. (We usually use the term "Lease.") In NC, the final payment required to purchase the rented goods will be an amount greater than 10% of the Cash Price. You can make 52 weekly payments or exercise an Early Purchase Option to acquire ownership of the rented goods. Stay away from this place. I asked to speak with a supervisor for the agent I spoke with and was told their supervisors dont handle calls . Someone bought product through Flexshopper using my bank information, name and phone number. Contact our Billing Department via phone at (855) 353-9289 press 1 and a representative will assist you in setting up those arrangements.. NO HELP from both calls. They refuse to provide updated information and also refuse to allow you to speak with a supervisor or provide their information for that matter in order to lodge a complaint at corporate. SCUM OF THE EARTH! They came in handy for car repairs but they refused to stop charging me, even though I had paid them off before the 90 days. Adjusted 513 total complaints in the last 3 years. Flexshoppers lease-to-own option allows consumers another financial option to shop the goods you want and need today. I would avoid this company at all cost. Your feedback will help us get better at serving our customers. But no contact was made from the ********************* after he left or from anyone to reach out to say what was next on the account. Flexshopper only collects payments that are due under a Lease Agreement signed by our customers, and we have no knowledge or ability to ascertain the max out limit for a customers card. 5 Good credit is not necessary but not everyone with bad credit is approved. My electric bill payment bounced because of it. This is "bait and switch". I even said "the contract states I have three days to cancel the order, what games are you trying to play?" Visit https://www.amazon.com and click Sign in on the top right of the screen. We'd like to further investigate and resolve your concerns. After 90 days, you also have an Early Purchase Option that allows you to own your item(s) for less. I have auto payments, was happy, they even raised my credit. The consumer has no further obligations with FlexShopper. I have screenshots that were attached to the original request showing that I had been reaching out but with no communication back. The spending limit is the total Cash Price of the goods you can lease before tax and shipping. Changed delivery date for my item then told me it may be backordered but were not notified and could not give me tracking number. 9 All lease-to-own decisions and rates and terms are subject to approval pursuant to underwriting criteria related to the applicants credit quality. We are here to help; please reach out to FlexShopper to set up a payment arrangement at: 833-591-2893 or email us at Billing@FlexShopper.com. Rates and terms may also vary depending upon the state where you reside. Easy zero-integration with our standalone apps. FlexShopper So they took 34 dollars a week out of my account which is fine and I just called today to pay off the remainder when I asked the gentleman for my balance he told me i still owed 550 on the tires its been about 30 something weeks from December to now which its the last days of August so 30 something weeks $34 a week and I still owe 550 on 700 dollar tires this is a scam and its crazy the reviews they have im not sure if I'm the only person to have horrible experience with them but anyways the tires are mine and I won't use them again. Hard to do, but not impossible. Our goal is to help consumers with bad credit get goods they want through a Lease. I am unwilling to pay for a new license for that reason. If i dont return items to flexshopper can i go to jail - Avvo Those who are against this just don't manage money well, but it is a very flexible way to juggle if you know what needs to be done. Sitejabbers sole mission is to increase online transparency for buyers and businesses, Sitejabber has helped over 200M buyers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. This credit will be removed from your account if your first weekly payment fails. They never sent me a paid in full receipt. BEWARE! However, if you rent multiple items at the same time, we reduce the Cash Price (and increase the Cost of Rental) by $50 for the second and each subsequent item you rent. Hello Asia, We apologize for your recent experience at FlexShopper. All other terms and conditions of your Lease remain in effect. Home How It Works FlexShopper: How It Works. 9 All lease-to-own decisions and rates and terms are subject to approval pursuant to underwriting criteria related to the applicants credit quality. Best buy ships items immediately after being ordered when in stock, so Flexshopper doesn't place an order when you do with them, but tells you they do. Its that easy! They can return their product to FlexShopper any time after their initial term (typically one week). I paid off 2 items. FlexShopper, Inc. (FPAY) Q4 2022 Earnings Call Transcript If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. READ THE AGREEMENT! I ended up sending them back because they were the wrong size. The original issue started because of miscommunication from this company and continues to be a communication issue. I'm glad someone told me about thisprogram. Wed love the chance to earn back your trust and further investigate your feedback. This credit is only valid for online orders. Please, could you reach out to us at Help@FlexShopper.com or call 855-353-9289? The next Friday they automatically just deducted 5 weekly payments at once from my bank account without warning. We apologize for any miscommunications that occurred with FlexShopper. 3 Excluding the marketplace customers that reside in Florida, Texas and North Carolina, the Cash Price is the price we charge for a cash sale of the item (or $50 more than the price the merchant you select charges). I asked them to be diligent on the matter because I work 6 days a week and most likely I wasn't gonna be home. Once this is over I will never use them again. Returning Items from Third Party Sellers Download Article 1 Log into the Amazon account that you ordered the item with. Please please! This credit will be applied to the second weekly payment due, provided your first payment clears. This person doesn't want to get caught up in a scheme of not getting what is paid for, broken merchandise, or late delivery. Besides all of the extreme interest rates at the very very bottom there's a document which entitles you to cancel your order within three days of the initial purchase. All I wanted to do was deactivate my account with these predators, and it was "we'll send your request to the review team", and not, you know, honoring my request right then and there.That being said, there are MUCH BETTER alternatives to Flexshopper, including saving money for a wanted item and buy outright, or going without an item in the first place. I sincerely apologize for the problems you have had and hope that you will continue to be a FlexShopper customer. I will never work with this company again! As a courtesy we have closed the lease and the consumer has no further obligation to FlexShopper. Customers can get started leasing with no money out of pocket on most items. Can flex shopper really take you to court & sue you for a product you did not keep payments on? You can lease-to-own one or multiple items with your available spending limit, Most of the products are new with a wide selection of the latest electronics, You dont need to go to a local lease-to-own store shop from the comfort of your home, If you need a product we dont have, with, PC Laptops, MacBooks, ChromeBooks & 2-in-1s, Apple Desktops, All-In-Ones & Desktop Towers, Printers & Scanners, Networking & Wireless and Hard Drives & Storage, Accessories such as Keyboards, Mice, Webcams, Headsets and Speakers, LED & LCD, 4K Ultra HD, OLED & QLED and Smart TVs, Home Theater Systems, Sound Bars and Receivers, Projectors & Projector Screens, TV Stands and Home Theater Seating, TV Accessories such as Antennas, Remote Controls and Karaoke Systems, Consoles, Games and Controllers for Xbox, PlayStation and Nintendo, Gaming Chairs, Headsets and PC Gaming Accessories, Retro Gaming Consoles and the latest in Kids Technology, French Door, Compact, Top & Bottom Freezer Refrigerators, Washing Machines, Dryers and Washer/Dryer Combos, Ovens, Ranges, Cooktops, Microwaves and Dishwashers, Small Appliances including Coffee Makers, Slow Cookers, Fryers, Blenders and Toaster Ovens, Upright, Handheld and Robotic Vacuums and Carpet Steamers, Air Conditioners, Air Purifiers, Humidifiers & Dehumidifiers, Fans and Heaters, Living Room: Sofas, Sectionals, Coffee & End Tables, Recliners and Chaise Lounges, Bedroom: Mattresses, Beds, Dressers, Nightstands, Vanities and Armoires, Kitchen & Dining: Tables, Chairs, Dining Sets, Bars and Buffets, Patio: Outdoor Dining Sets, Sofas, Bistro Sets, Patio Bars and Fire Pit Sets, Baby & Kids: Cribs, Changing Tables, Rocking Chairs, Kids Bedroom Sets and Desks. Now they are double charging me for the items. In NC, the final payment required to purchase the rented goods will be an amount greater than 10% of the Cash Price. 724 Reviews of Flexshopper.com - Sitejabber Suspected identity theft. And none of cards have that number. Most of us know the feeling of having to replace an electronic device, appliance, or piece of furniture, and not having the money saved up or credit available for it. I dont have the funds! When I called support, they said there was an additional setting they needed to change on their end which wasnt done, but they still couldnt remove the late fees due to their error. The phone numbers I was using/given ************** and the other number **************. Called flex shopper for manufacturer info and they was not able to help me. When your products arrive, you will send your weekly payment (automatically deducted from the bank account you provided on your application). They take money out of my account on 3 different days in one single week, every week! However, if you rent multiple items at the same time, we reduce the Cash Price (and increase the Cost of Rental) by $50 for the second and each subsequent item you rent. Save up to 35% of remaining payments with early payoff after 90 days. You can also call our Customer Service department via phone at (855) 353-9289 and a representative will assist you. Exactly the same device I was looking for but didn't bought because it was still over 1,000 dollars most places but this company had it and gave me 90 days to pay 710 so I thought it was a no brainer. Mention this review and we will be sure to get your concerns resolved right away. This is a HORRIFIC company! I called about a settlement and the settlement person was not available. Their interest rate is around 220%! Choose from top brands like GE, Bosch, Samsung, Whirlpool & Dyson. This can be done by calling (855) 353-9289 option 1 for Billing. When ***** left I am sure someone was seeing my emails from September all the way to December. ending E8B8. For further assistance, please contact our *************************** at ************** or email us at**************************************. We lease brand new items to you. You have to look deeper into the statement you idiot. Caught up payments on 10/20/22.
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