\u00a9 2023 wikiHow, Inc. All rights reserved. Return the internal components inside the casing. Plug the earbuds into the audio splitter (From: Youtube/TechWorld-jj5zj). Here are four things you can do when experiencing audio malfunctions in one earbud or headphone speaker: When you arent getting audio on one side of your wireless headphones, sometimes a quick factory reset is all it takes to set things right. Bend, straighten, and adjust the cord around the damaged site. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. A quick way to fix this is by doing a wiggle test. Heres how: Sometimes, loose or broken wires can occur inside the earbud speaker and not along the cord. Only One Side of Headphones Work on Computer (left or right) Check if it's actually your headphone that's damaged on one side (basic checks & fixes) 1. Put both AirPods in your ears. If resetting your headphones to the factory settings doesnt fix the problem, it might be a problem with your headphones. On iOS: Open Settings, tap Bluetooth, and make sure Bluetooth is turned on. Try the following if your headphones are already paired over Bluetooth but cant connect to your phone or Windows 10 PC. Wed love to hear about them in the comments section below. Take a cotton swab and dip it in some water. This article was co-authored by wikiHow staff writer, Travis Boylls. To confirm this, you must open the control panel and check for disconnected wires. but not the same time. For more info, see Reset Surface Headphones. My headset only has sound on one side. Use the cotton swab and clean the headphone jack to remove dirt and dust near the jack. It's frustrating when one side of your trusted headphones goes silent. Surface Headphones 2 Surface Headphones More. These enhancements (or audio processing objects) include bass boost, surround sound, loudness equalization, room correction, etc. Disconnect your earbuds from the blue tooth device. Connect the headphones to your computer via a microUSB cable, and visit the Bose Updater in a browser. 1. Be careful not to cut through the wires. So you need to eliminate the reasons one by one. Dont worry, though! I looked over all the problems, and I cant seem to figure out what is going on. This problem is a global dilemma. Problem: Headphones won't turn on The device shows signs of charging properly, but will not respond to pressing the buttons. In the list of apps, find the app that youre using. If they rotate 90, you have the first version of Surface Headphones. You can disconnect from a device using the Surface app, or you can disconnect from a device by going to Bluetooth settings on your device, and then selecting Surface Headphones. Locate the short by bending the headphone cord every half inch. Doing this with enough force can sometimes even result in a bent headphone plug. In some cases, one may drain faster than the other, especially if you prefer using only one earbud to maintain awareness of your surroundings while working or commuting. Hearing sound in only one ear feels off-balance, and often you miss instruments and sounds that are panned to one side or the other. What do I do? Check the settings for an individual app and see if the microphone can be set there. On Windows. Went through the steps listed here. Try a different audio/media player 2. To repair a broken jack, you need to use an X-acto knife and remove the jack and then the plastic surrounding it. How to Fix It When Your Headphones Aren't Working on Windows 10 Check to see if the other features are working, such as the touch areas on either ear and the noise cancellation dial on the left. Its important that you mark that area, so use some masking tape on either side of the wire to isolate the problem area. Select Surface Headphones > Remove device > Yes to confirm. It is the same design as my 3.5mm earphones, just bigger, so it corresponds. Locate the section with the damaged wires and cut it off. Go to Playback, choose Speakers, and select Properties. Head over to Device Service and Repair so we can help. Tap Account > Surface Headphones > Device information. In some cases, the wires are small, and you may require sandpaper to expose them. If youre using a Windows 10/11 PC, run the Bluetooth troubleshooter to see if that fixes the problem. and sometimes only one is working could you help me? 3. That said, consider cleaning your devices headphone jack if your headphones play in only one ear when plugged into your device but play the usual way when connected to other gadgets. Fix problems with using your Surface Headphones, Restart your PC or phone and your Surface Headphones, Reset your headphones to the factory settings, I dont hear any audio or music only plays in one ear, The microphone isnt working, and people cant hear me on a call, Use Microsoft 365 with Surface Headphones, Fix problems with setting up Surface Headphones, Fix problems with using Surface Headphones, Fix problems with setting up your Surface Headphones. Select the Start button, and then select Settings > Devices > Bluetooth & other devices. This is even more true for those who habitually wad up their headphone wires at the end of a listening session. Adjust both sides of the headphone volume to equal and click OK. To do this, press and release the power button to turn them off, and then press and release the power button to turn them back on. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. Which version of Surface Headphones do I have? After you reset the firmware, press and release the power button to turn on your headphones. Note: If you have more than one device (Surface Headphones or Surface Earbuds) set up in the Surface app on your Android or iOS device, you'll need to select Account, and then select the device you want to change the settings for. [Solved], Why Do My Earbuds Keep Breaking? Try the following steps if you're having problems pairing your Surface Headphones with your phone or Windows 10/11 PC. If Bluetooth was already turned on, turn it off, then turn it back on to see if that helps fix the problem. Amplify productivity with the power of voice in Microsoft 365 apps. All tip submissions are carefully reviewed before being published. If it doesnt, continue and try the following steps. Same, I tried to do everything. People who tend to leave their headphones lying around or dont take care of them are likely to come across this issue. Laser tool for when you're sharing your screen. Fix problems with setting up your Surface Headphones However, if you notice that your audio goes from normal to only working on one side whenever you detach the cord, you may be dealing with a halfway point issue. (From: Youtube/Creative & Duck). Tap the touchpad on either ear and listen for a beep. Which version of Surface Headphones do I have? Regardless of the cause, this issue will manifest as your earbuds having no sound in one or both speakers or your earbuds mic not working. Join the colored wires by twisting them together. This matches the setting in the procedure above where the default audio input device was set to Headset (Surface Headphones Hands-Free). Put your headphones on your head and turn the dial on the left to adjust noise cancellation. Read the steps below on how to repair Bluetooth headphones: Using a pair of cutting pliers to open the casing of the earbuds. Physical Damage or missing parts. What are your thoughts on the fixes listed above? After you reset them, try to pair again. If the light is off, then your headphones didnt detect that you removed them from your head.