I would recommend them to ANYONE that hates home repairs and wants them done ASAP for a decent price- Yes, they cost a little more than others, but the finished result speaks for itself! Courteous and polite. can be replaced for $800 to $2,000, though the average cost is around $1,200. It also doesnt offer tubs or showers made from materials other than. It also doesnt offer tubs or showers made from materials other than acrylic. At West Shore Home, we are all about Fast, Convenient, Risk-Free Remodeling. We were very amazed at the quick and professional response. 3 Things to Look for in a Bathroom Remodel Company. Other restrictions may apply. The wall on the left side of the shower was cut wrong and the shower door that I had installed does not fit right because of this. So, someone was supposed to be here today and when I hadn't heard anything (shocking!) You can custom design your bath adding safety bars giving you the extra support entering and exiting your tub. There were areas that the cheap caulk they used washed away. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. We assessed reviews from various locations including South Carolina, Pennsylvania, Kentucky, North Carolina, and Virginia. Consider replacing your windows if any of the following circumstances apply: According to Fixr, most entry doors can be replaced for $800 to $2,000, though the average cost is around $1,200. We have had both of our bathrooms done by WestShore. , and it ranked sixth among remodeling companies overall. I thought that West Shore Homes was a good company. they both was very professional very clean very polite done everything in a timely manner. As far as I am concerned this company broke the contract and they get no more money unless they fix there mistakes. We decided to cancel other appts that we had later in the week. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I hope everyone is as nice to you as you guys were to us today. Normal late charges apply once the promotional period has ended. | They did a fantistic job and cleaned up everything before they left. Her professionalism and knowledge in bathroom remodeling is outstanding and her managerial skills is by far the best I've seen. We told Cody we want to get rid of the old bathtub and replace it with a walk-in shower. Just wondering if the 10,000 free window replacement in the Pittsburgh area is a scam? You can not rub/clean it off it seems to be inside the chalk. Our installer was Jimmy. He removed our tub-shower combination and put in a new acrylic walk-in shower. We are aware of the supply chain problem but cant get any ballpark estimates, even though the item is in the warehouse., Overall disappointed: Expected much better service from the extremely high price for a bathtub replacement. These doors usually cost $400 to $4,000 including installation. On August 9, 2021, West Shore Home installed a new shower in our bathroom. Local West Shore manager Eric claimed they never received a request to include a door, and insisted that I pay an additional amount $900 to install the door. You may also prepay your account at any time without penalty. This helps you know what kind of service you are going to receive and the level of care that the employees will put into their work. The only problem was the price is too high. B&B ATENEO - Prices & Reviews (Sestu, Italy) - Tripadvisor Its bathtubs and shower surrounds are made of a non-porous acrylic that is easy to clean and maintain. when we had questions they glad answer them with knowledge of what they were talking about. Very Unhappy. We also ensure all reviews are published without moderation. A typical home has two to two-and-a-half bathrooms: a primary bathroom, a guest bathroom, and sometimes a half-bath or powder room. Then later I had black mold show up in the chalk. Alex & Yakoo were on time & went right to work installing our new shower. West Shore Home's bath remodeling division focuses on durable products, lightning-fast installations, and a customer-focused, convenient experience. Dalton, GA, Debbie They did what they said they were going to do. Then, we created a rating system based on several factors to score them. Click the circles below for more information about each step in our process. The West Shore Home Showers The West Shore Home sales rep, Anthony Anderson did a great job helping us chose just what we thought we needed and wanted and made good suggestions. Unlike other remodeling services, West Shore Home doesn't employ any third-party subcontractors. Thank you Darrell. The installers were courtesy and polite and accomplished the task within the timeframe. Date of our experience was April 19, 2023. We purchased a package 9 months ago. We LOVE LOVE LOVE our BEAUTIFUL NEW WALK-IN SHOWER. You will not be disappointed! 2023 Cond Nast. Thank you Holly, Neal & Jason!!!! We were never inconvenienced. The project itself is not a complete waist but needs further repairs and adjustments because improper window seals were installed which leads to water leaking into the outside room of my house. Steel, fiberglass, composite, and wood doors are typically the least expensive, whereas aluminum and iron doors are the most expensive. Offers high-quality products and workmanship, Limits bathroom remodeling services to acrylic tub and shower installation, Can install new showers, tubs, windows, and doors in a day or two, Provides little information about its products, including whats available in different locations, Has an A+ rating and accreditation from the BBB, Some reports of pushy sales reps and aggressive attempts at upselling. West Shore Home products come with a lifetime guarantee. Very polite and answered all my questions clean up after thay was done explain how thing was going about the work thay was doing .Thomas R &Paual J &Austin B was very nice at all times. Here are the metro areas the company serves: Maryland: Baltimore, Salisbury (bathroom only), Tennessee: Chattanooga, Knoxville (bathroom only), Virginia: Richmond, Virginia Beach (bathroom only). Though the companys prices are higher than competitors, it uses technology to make the remodeling process quicker and more efficient. identified as such in the Company Details section of their profile. Other features and options include glass inserts. We hope to work with you soon. They both was very nice to my husband and myself. I can also subtract the repair we didn't pay for. Well have your bathroom remodel completed in just one day. Schuyler and Matt came out first thing in the morning, as scheduled. However, the company doesnt replace or repair glass panes in existing windows; its technicians only install. BBB Business Profiles may not be reproduced for sales or promotional purposes. Customer Reviews & Testimonials | West Shore Home Five star review if it's true. Some customers have said that West Shore Home is more expensive than some of its competitors. He removed our tub-shower combination and put in a new, . We were both very impressed on his professionalism and most of all product knowledge with that said we did something we rarely do we chose to go with West Shore . We made an appointment for 5/29/21 for West Shore Homes to come to give us an estimate. It took them 12 days to finish. Was not kept We called them about putting a sliding glass door on our shower. Many thanks gentlemen. International Association of Better Business Bureaus. We love our two new showers! What normally would have taken a couple of days was completed in just one day. s technicians can perform a few other general remodeling services around the bathrooms wet area. Knoxville, TN, Suzanne Bogan We can schedule your project for just a few weeks out, and we can complete the install in a day. At first I was so impressed with this company but now I'm so unsatisfied. He removed our tub-shower combination and put in a new acrylic walk-in shower. When no one did, I called back (this was three weeks later) and there hadn't even been a case written up on it. West Shore Home Reviews, Complaints, Customer Service We are so please with this project in our house in Lakeland fl. Kaile, Jeff and Thomas worked very hard without taking a break and had it installed in about eight hours. Within just the first year, I had to get someone out here 4-5 times to address issues we were having isnt a good feeling when youre spending $8,000.00+ on a product or service, even if it is under warranty. The only option was a curtain. rights reserved West Shore Home Reviews, Complaints, Customer Service - Revdex.com He gave you all the information you needed to make and informed decision, he answered all of my questions and I was comfortable with the purchase that I made. West Shore Home Bath Remodel Contract and Price After everything, it will be closer to $9000 than $8000. Ends 5/7/2023. Companies can ask for reviews via automatic invitations. Lastly, they cleaned up both days before they left. The company began in 2006 as a tub and shower installer but has expanded into windows and doors over the past few years. Thanks Axel and Shirley Rouse, Jerry S and Tristan B was very professional with their work. we had a tub-to-shower conversion done at our previous address in Newport News Va. , though you may have to wait several weeks for the product to be ordered and shipped. The installers Alex and Mason installed the travertine look and it is beautiful in the guest bathroom. Gayle Dickerson recommends West Shore Home. They put in the shower, but put the handle close to the tub entrance. We were so impressed with Zack and his level of professionalism and knowledge about the company and the product he was selling. I've called them 3 times now. Although it took three months to get my shower stall manufactured, once they installed it, they finished the job in one day---except for the leak that damaged the sheetrock and flooring in my room that is adjacent to the bathroom. High Point, NC, Karen Prosser You will get flown to Dallas Texas to train for either within a month of working at west shore home. The window is difficult to open or close. Thank you Colton, Rikkie and Zachary. The guy came in and quoted 21,000. They cleaned up after themselves, answered any questions I asked taking the time so that I understood. Myrtle E. Wallace West Shoe Home LLC offers sales and installation of windows and doors, and bathroom remodeling and upgrades. Im a very satisfied customer., Our installer was Jimmy. In my opinion Emma showed excellent attention to details and knowledge of her profession. Edited September 14, 2021, Susan Edwards We would highly recommend West Shore Home to anyone wanting to update their bathroom. West Shore Homes has a great asset in the installers that did my bathroom remodeling yesterday and today. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. On the installation date, Neal & Jason came in & did the work. Steven and Koda were my installers. The job was completed in one day, looks great and we are pleased with the new walk-in shower. West Shore Home offers potential customers financing options should the need arise: Unfortunately, West Shore Home is currently only available in five U.S. states: West Shore Home also provides service in the suburbs of the cities listed above. West Shore Home Response Jun 11, 2020. If a company has a Visit Site and/or phone number next Ray and Eric did a fantastic job installing our, and it looks great. Installation experiences will vary by location. They do not say If You Qualify..I truly thinkbtjis is false advertising. My bathtub in one bathroom and my shower in the other bathroom look beautiful. Judy Tilley, The crew was professional, friendly and very polite. Other features and options include glass inserts, storm doors, and transoms. Some homeowners also complained about delayed projects that stretched into months-long installations. All doors are Energy Star-certified and fitted with locksmith-grade hardware. West Shore Home has been accredited by the Better Business Bureau (BBB) for 15 years. They worked together well. I now feel safe when I shower with the super strong grab bars and my solid teak seat. He advised there would be an 8 - 12 week wait with which we agreed. Exactly what we wanted and it looks beautiful! West Shore Home allows you to add a number of features to the wall surrounds, such as grab bars, seats, and shelving. for your patio in two-, three-, or four-panel designs and hinged and French interior or exterior doors. Thank you guys for a great job hope to get West Shore back in the future to do my doors. Use of this site constitutes acceptance of our User Agreement and Privacy Policy and Cookie Statement and Your California Privacy Rights. Very professional.We had two new walk-in showers installed in two bathrooms by the same installer, Alec DuBreuil. West Shore Home Review (2023) - architecturaldigest.com If we can get it finished and get guests back in here sooner, that's an advantage, too. With our low and no threshold options, getting in and out of the shower has never been easier. Sardinia, Italy. fra107. The second and third times, I was told that someone would return my call the same day. Minimum purchase $9,999 required. Their personalities were get the job done and do it right the first time! Offer expires 5/7/23. Door installation services are only available in cities in Florida, Indiana, Kentucky, North Carolina, and Pennsylvania. Keep in mind that some customers reported pushy upselling. Because drawn-out home improvement projects are a thing of the past. 100% of a Joshua P and Darnell were our installers. We also assessed their product catalogs, taking note of their energy efficiency options, new or replacement product installations, and customization options. Garner, NC, Axel Rouse The sheetrock guy did an excellent job, but the flooring now has black mold from the leak where a connector wasn't connected properly, causing the leak. Paul was great in explaining what would be done, when, and how. So, as of now we can't put a sliding door on. On 7/14/21 I received a reminder call that they will be here on 7/15/21 between 8am-10am. Im a very satisfied customer.Alina B. via BBB, Our installer was Jimmy. A design consultant will come to your home, assess your bathroom, and give you a quote on the spot. They had positive experiences with the sales and installation crew but found it difficult to reach customer support teams. Eliminate the need for stepping over a high wall to enter the bathing area. batch on o3/10/2022. Yesterday she came with Deon and Joe and today she came with Jordan. & Tim F. They installed the walk-in shower in our bathroom on Thursday, June 4th. They answered my questions as they arose and were friendly, efficient, and knowledgeable. It was a bit expensive but we figured that the Quality of the product was worth the cost. We are very pleased with the finished product. We analyzed 100 reviews from Best Company and the BBB to better understand homeowners experiences. Though more expensive than competitors, the company has a reputation for using high-quality products and installing them quickly. He provided us with samples of their products and services used. All rights reserved. very expensive for what you get I recommend shoppers to continue to shop and stay away from Westshore homes. Working alone, he finished the job in 6 hours. allows you to add a number of features to the wall surrounds, such as grab bars, seats, and shelving. I would definitely have them back out to install anything else if I needed. Allison Park, PA, Joyce Sanford The next day we got a call to schedule our install which was the following day so we had a new shower 2 days after we met with Clayton and they finished in 1 day!! I am so excited of how much room I have in my walk-in shower and no longer will hit my toe. Thank you, guys, so much for a job well done. After the project was complete, I asked for a breakdown of all cost in respect to the labor, fees, and materials used for the project in my shower. Its also extended into more states and now operates in 23 cities and metro areas. For replacement windows, the company only uses window glass that features advanced UV-blocking technology, which not only protects against harmful rays, but also the heat that comes with them, which can translate to energy savings over time. This is twice in 1 year. West Shore Home - Facebook When your pieces are ordered, an installer or two will come to your home and complete the remodel in just one day. (252) 321-2702 Customer Complaints File a Complaint BBB Rating & Accreditation NR Accredited Since: 6/28/2007 Years in Business: 29 This rating reflects BBB's opinion about the entire. He was very courteous and professional and really held our attention for sometime. Here are 8 tips for writing great reviews. *Financing offers a no payment - no interest feature (during the promotional period) on your purchase at an APR of 17.99%. management very poor, pass the buck to the next; excuse after excuse. We got a call about a week later and they set up the date of install for 7/15/21. It is just as beautiful as the guest room shower that Michael and his helper put in a few years before.. We then chose the products we wanted and set up a date for installation. I have never received a call back.Recap of issues:- The bathtub faucet was never installed - The bath installation seems to have damaged or blocked the sink drainage pipe. West Shore Home products come with a lifetime guarantee. They both worked very hard, and I highly recommend this company. Not only was Discount Garage Doors the, Ryan P. said: ** This is an updated review ** Following the initial posting of my, 813-279-6785 High Quality Garage Door Seryvice Quick, Efficient & Reliable , Renee R. said: I contacted these guys as a last resort and I am absolutely ecstatic, Kate C. said: I purchased a townhome that needed a complete overhaul. L'IMPERATORE B&B - Prices & Reviews (Sestu, Italy) We even asked for a refund for the remainder of the project but cant get any help! They need to focus on training and accountability and less of joe and Kristen and the bogus commercials. Steel, fiberglass, composite, and wood doors are typically the least expensive, whereas aluminum and iron doors are the most expensive. My installers were Brian J. This is nice for residents because you don't have to spend more than a day without your bathroom. Here are the metro areas the company serves: West Shore Homes home improvement services focus on three key areas: bathrooms, doors, and windows. West Shore also installs sliding glass doors for your patio in two-, three-, or four-panel designs and hinged and French interior or exterior doors. Gaston, SC, Joe Williams Tons of dust dirt filth left behind. Thanks Derek and Sam. Privacy Policy Patrick and Claud showed up within the time that we were advised they would be here. West Shore Home has been accredited by the Better Business Bureau (BBB) for 15 years. 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