Best wishes, (Main entrance,walk as far as you can down main corridor, turn left, walk to end, turn right and the doors to AEC are located on the left-hand side half way down the corridor, next to the chapel.). I am sorry to read that you had such a bad experience. 0000001132 00000 n TW7 6AF, Services provided by West London NHS Trust, Freephone 0800 328 4444 mental health helpline, Child and adolescent mental health services referrals, Child and adolescent mental health services (CAMHS). Barts Health NHS Trust -. Chelsea and Westminster Hospital - Care Quality Commission - CQC Chelsea and Westminster Hospital NHS Foundation Trust, Gastroenterology and nutrition (children), Your mental health and emotional wellbeing, Birth preparation/antenatal classes and Padlets, Maternity equality diversity and inclusion, Ambulatory emergency care (AEC) & Same Day Emergency Care (SDEC), John Hunter Clinic for Sexual Health (JHC), Dietary Guidance after Intra-gastric Balloon Insertion, Dietary Guidance after Gastric Band Surgery, Dietary Guidance after Gastric Bypass or Sleeve Gastrectomy Surgery, Liver shrinkage diet for Bariatric Surgery, Ramadan and Fasting After Bariatric Surgery, Reactive Hypoglycaemia After Bariatric Surgery, Vitamin and Mineral Supplements After Gastric Band and Balloon Insertion, Vitamin and Mineral Supplements after Gastric Bypass or Sleeve Gastrectomy, Gabapentin for itching, information for children after a burn, Burns outpatient dressing clinicsguidance for parents, Coping with the stress of a traumatic incident, Guidelines for patients with Duoderm dressings, Scar tissue and contracturesinitial stage, Scar tissue and contractureleaving hospital, Caring for your childs new skin following a burn injury, Percutaneous achilles tenotomy in clubfoot (Ponseti method), COVID-19 vaccination guide for people with a weakened immune system 3rd dose PLUS booster, Hearing Aid Fitting - Referral from ENT (WM), Paediatric transition to adult audiology services, Swim moulds policy and collection information, After Removal of Bilateral External Nasal Splint (POP) and Internal Nasal Splint, Removal of stitches from ear area and canal, Thyroid and parathyroid disorders and treatments, How to access sick pay/employment support following hand Injury, Children visiting the intensive care unit, Intensive Care Unit (ICU), information for family and friends, Investigations in the Intensive Care Unit, Role of the physiotherapist in the Intensive Care Unit, Confidentiality of personal informationyour information, your rights. West Middlesex Hospital Services provided by West London NHS Trust Liaison psychiatry Perinatal mental health services. aec west middlesex hospital Twickenham Road I was examined and given a likely diagnosis and referred back to my GP, which turned out to be the right call. NHS England Ambulatory emergency care guide: same day emergency care On arrival to AEC please go to the reception desk and inform them that you are attending ambulatory care. How we can help - The Mulberry Centre Ambulatory emergency care (AEC) & Same Day Emergency Care (SDEC) Please accept our apologies for your experience. 0000000805 00000 n Hammersmith Hospital. I came at emergency with eye infection and have been waiting 4 hours and nobody call me, after 4hours waiting I asked at reception how long Should I wait ,and they were very rude . Chelsea and Westminster Hospital NHS Foundation Trust, Gastroenterology and nutrition (children), Your mental health and emotional wellbeing, Birth preparation/antenatal classes and Padlets, Maternity equality diversity and inclusion, Ambulatory emergency care (AEC) & Same Day Emergency Care (SDEC), John Hunter Clinic for Sexual Health (JHC), Dietary Guidance after Intra-gastric Balloon Insertion, Dietary Guidance after Gastric Band Surgery, Dietary Guidance after Gastric Bypass or Sleeve Gastrectomy Surgery, Liver shrinkage diet for Bariatric Surgery, Ramadan and Fasting After Bariatric Surgery, Reactive Hypoglycaemia After Bariatric Surgery, Vitamin and Mineral Supplements After Gastric Band and Balloon Insertion, Vitamin and Mineral Supplements after Gastric Bypass or Sleeve Gastrectomy, Gabapentin for itching, information for children after a burn, Burns outpatient dressing clinicsguidance for parents, Coping with the stress of a traumatic incident, Guidelines for patients with Duoderm dressings, Scar tissue and contracturesinitial stage, Scar tissue and contractureleaving hospital, Caring for your childs new skin following a burn injury, Percutaneous achilles tenotomy in clubfoot (Ponseti method), COVID-19 vaccination guide for people with a weakened immune system 3rd dose PLUS booster, Hearing Aid Fitting - Referral from ENT (WM), Paediatric transition to adult audiology services, Swim moulds policy and collection information, After Removal of Bilateral External Nasal Splint (POP) and Internal Nasal Splint, Removal of stitches from ear area and canal, Thyroid and parathyroid disorders and treatments, How to access sick pay/employment support following hand Injury, Children visiting the intensive care unit, Intensive Care Unit (ICU), information for family and friends, Investigations in the Intensive Care Unit, Role of the physiotherapist in the Intensive Care Unit, Confidentiality of personal informationyour information, your rights. ()*6789:FGHIJVWXYZefghijtuvwxyz ? Local buses: 267, 117, 110 and H28 buses. You can read a brief introduction about our Trust by clicking the icon to the right. Instagram, 2023 All the best, Why is hand washing so important on the Neonatal Unit? Despite a very busy time, and very challenging conditions, I was treated with such care and kindness throughout. 0000000476 00000 n Our Hospitals. Hillingdon Hospital. If you would like to discuss your experience further, or would like to raise it as a concern, please get in touch with our PALS team at: dhYUK 9`nZ&vD. To better understand the efficacy of the service, Healthwatch Housnlowhave: Healthwatch Hounslowhave sought to identify and support continued improvement in accessing and appropriately utilising the AEC service whilst presenting measurable outcomes and quantitative data appropriate to the day to day service delivery. Please let us know if you agree to all of these cookies. I am really pleased to read that you received brilliant care throughout your time at the hospital. West Middlesex University Hospital | Isleworth 33,461 were here. We run a 6-day service . Contact Chelsea and Westminster Hospital T: 020 3315 8211 West Middlesex University Hospital T: 020 8321 5919/5283 Leaflets and information Start your journey here Chelsea and Westminster Hospital NHS North West London Pathology (NWLP) was formed in November 2016 as a partnership between Imperial College Healthcare NHS Trust, Chelsea & Westminster NHS . West Middlesex Hospital The perinatal mental health service, which helps pregnant women and new mums with mental health problems, is offered at West Middlesex Hospital. The trust operates at two acute sites: Chelsea and Westminster Hospital and West Middlesex Hospital. West Middlesex University Hospital. If you would like to discuss your experience further, or would like to raise it as a concern, please get in touch with our PALS team: startxref Thank you for taking the time to feedback your experience from your recent attendance at West Middlesex hospital. I hope your Husband is doing better and I wish him a speedy recovery. Report review titled Not compassionate,rude and unfriendly as unsuitable, Dear writer, Some patients may return the following day for further investigations and treatment. Despite chronic understaffing and, I want to thank you so much for the incredible care I received in a&e. St Mary's Hospital. West Middlesex University Hospital serves patients in the London . I am sorry to read about they delay you experienced attending our Emergency department at West Middlesex Hospital. King George Hospital. The liaison psychiatry service is also available here. All patients are then seen by an advanced nurse practitioner or junior doctor, before being seen by a consultant who specialises in acute medicine. 240 0 obj <>stream Report review titled EPU was wonderful as unsuitable. Chelsea and Westminster Hospital. My consultant kept me informed of what treatment and why I was needing it. Patient Experience Co-ordinator, Exceptional care from a &e team on duty in morning of Fri 14th April following my dislocating my shoulder and fracture of humerus and clavicle.everyone was kind and efficient and I was even able to go home by 11.30 am, Report review titled Exceptional service as unsuitable, Dear writer, Despite chronic understaffing and overcrowding, everyone from the receptionists to the nurses and doctors were excellent. The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters, for patients, their families and their carers. Despite chronic understaffing and overcrowding, everyone from the receptionists to the nurses and doctors were excellent. West Middlesex University Hospital (WMUH) is an acute NHS hospital in Isleworth, West London, operated by Chelsea and Westminster Hospital NHS Foundation Trust.It is a teaching hospital of Imperial College School of Medicine and a designated academic health science partner (Imperial College Academic Health Sciences Partnership). West Middlesex Hospital - West London NHS Trust Mount Vernon Hospital. Really bad experoence. Routes 110 and 481 stop within the grounds of West Middlesex Hospital, close to the entrance for the Urgent Care Centre. West Middlesex University Hospital is part of Chelsea and Westminster Hospital NHS Foundation. I am sorry to read that your experience has not been great. If you need this document in a different format, please emailinfo@healthwatchhounslow.co.ukor call020 3603 2438. H\M 100 Years of West Middlesex. Report review titled Rude Reception Staff as unsuitable, Dear writer, Best wishes, Our locations :: West London NHS Trust Parking If you would like to discuss your experience further, or would like to raise it as a concern, please get in touch with our PALS team. The admin staff on the desk were welcoming and helpful. Why is hand washing so important on the Neonatal Unit? In emergency and life-threatening cases continue to come forward as normal or call 999. Chelsea and Westminster Hospital NHS Foundation Trust, Gastroenterology and nutrition (children), Your mental health and emotional wellbeing, Birth preparation/antenatal classes and Padlets, Maternity equality diversity and inclusion, Ambulatory emergency care (AEC) & Same Day Emergency Care (SDEC), John Hunter Clinic for Sexual Health (JHC), Dietary Guidance after Intra-gastric Balloon Insertion, Dietary Guidance after Gastric Band Surgery, Dietary Guidance after Gastric Bypass or Sleeve Gastrectomy Surgery, Liver shrinkage diet for Bariatric Surgery, Ramadan and Fasting After Bariatric Surgery, Reactive Hypoglycaemia After Bariatric Surgery, Vitamin and Mineral Supplements After Gastric Band and Balloon Insertion, Vitamin and Mineral Supplements after Gastric Bypass or Sleeve Gastrectomy, Gabapentin for itching, information for children after a burn, Burns outpatient dressing clinicsguidance for parents, Coping with the stress of a traumatic incident, Guidelines for patients with Duoderm dressings, Scar tissue and contracturesinitial stage, Scar tissue and contractureleaving hospital, Caring for your childs new skin following a burn injury, Percutaneous achilles tenotomy in clubfoot (Ponseti method), COVID-19 vaccination guide for people with a weakened immune system 3rd dose PLUS booster, Hearing Aid Fitting - Referral from ENT (WM), Paediatric transition to adult audiology services, Swim moulds policy and collection information, After Removal of Bilateral External Nasal Splint (POP) and Internal Nasal Splint, Removal of stitches from ear area and canal, Thyroid and parathyroid disorders and treatments, How to access sick pay/employment support following hand Injury, Children visiting the intensive care unit, Intensive Care Unit (ICU), information for family and friends, Investigations in the Intensive Care Unit, Role of the physiotherapist in the Intensive Care Unit, Confidentiality of personal informationyour information, your rights. Menu Further details here For support call: 020 8321 6300 or email: talk@themulberrycentre.co.uk VOLUNTEER DONATE NOW They made me feel very comfortable and at ease, Report review titled fantastic treatment as unsuitable. PDF NHS OH providers for health clearance to join the National Performers 2016 NHS AEC hosted by NHS Elect. The Ambulatory Emergency Care Unit is located in Outpatients 1 at West Middlesex University Hospital, Twickenham Road, IsleworthMiddlesex, TW7 6AF. AEC (Ambulatory Emergency Care Unit): Ground Floor, Lift Bank D West Middlesex University Hospital We are based in Outpatients 2 in the main hospital building opposite the main reception desk. Thank you for taking time to feedback your recent experience at the Hospital. 0000000016 00000 n JA1dZs:D*=_t _IsYw~#PSSSI West Middlesex Hospital. The nearest underground station is Hounslow East, which is approximately 1.6 miles from West Middlesex Hospital. Latest reviews for West Middlesex University Hospital. 0000001483 00000 n Who wants to spend their whole day waiting in urgent care if their problem doesnt bother them. xref PALS e-mail: chelwest.wmpals@nhs.net We are extremely busy in our emergency department so please use our services wisely. West Middlesex University Hospital Royal London Hospital. . Read our privacy and cookie policies. xbbRe`b``3 c It can also provide current treatments such as intravenous antibiotics, blood transfusions and iron infusions. 0000000985 00000 n The AEC unit provides same day assessments including blood tests, electrocardiograms (ECGs) and radiology investigations. Charing Cross Hospital. We will make sure to inform the departments of your wonderful feedback. Camelia NHS Jobs - Search Results It was a positive experience despite my pain, and the tremendous difficulties facing the staff. J Report review titled Wonderful caring and thorough treatment as unsuitable, Dear writer, 0000001838 00000 n Official information from NHS about West Middlesex University Hospital including contact details, directions, opening hours and service/treatment details <<475FA9A38A28CC4B8CF89E8AC5F27302>]>> I am happy to read that you received outstanding care and overall had a positive experience. 1}OI6)gT\ "wAEI\7Y@*#;KsBaO-JY@*N!N9l|=Z;~L,f chelwest.wmpals@nhs.net Kind regards, The value of ambulatory emergency care (AEC) and same day emergency care (SDEC) is streamlining clinical processes so patient care can be delivered on the same day, reducing admissions and reliance on hospital beds to improve patient flow. Thank you for taking the time to feedback your experience attending The West Middlesex A&E department. I was able to see a doctor in under 2 hours, which is unheard of these days. Thank you for the care and kindness I received in EPU. Information about our acute medicine service | North Middlesex West Middlesex University Hospital Isleworth European Paediatric Advanced Life Support (EPALS) 17-18/05/2023 European Paediatric Advanced Life Support (EPALS) 17-18/05/2023 Wed, May 17, 08:00 Chelsea and Westminster Hospital London 604.79 Newborn Life Support (NLS) - Chelsea & Westminster Hospital 08/06/2023 Much of the growth in admitted non-elective activity is for patients who spend 1-2 days in hospital. In early September 2015, Healthwatch Hounslow began a Survey to review the Ambulatory Emergency Care (or AEC) service, currently based in the West Middlesex University Hospital. endstream endobj 233 0 obj <>/ViewerPreferences<>/Metadata 40 0 R/Pages 39 0 R/StructTreeRoot 42 0 R/Type/Catalog>> endobj 234 0 obj <>/ProcSet[/PDF/ImageC]/ExtGState<>>>/Type/Page>> endobj 235 0 obj <> endobj 236 0 obj <>stream The doctor was brilliant at communicating everything and made a special effort to reassure me about my pregnancy. rS&cD5Ts6'E7FdU()8GHVe*9:IJWXYZftugvwhijxyz i !1AQa"q2#BR 3br$Csc%4S5&DTdEU' Accident & Emergency | North Middlesex University Hospital Very rude and unprofessional reception staff. The trust has 1007 beds including 166 children's beds/cots, 131 maternity beds, 35 critical care and burns unit beds and 675 acute adult beds. A&E is open 24 hours a day, 365 days a year and is staffed by experienced doctors and nurses who deliver initial assessment and treatment to all patients who require medical care. Your feedback will be escalated to the departments manager for investigation. Nearest train stations areIsleworthstation whichis approximately 15 minutes walk and Syon Lanestation which is approximately 10 minutes walk. I had breast surgery last week apart from the initial wait in the elective surgery which was, I went to A&E around 5am on a Sunday with severe abdominal pain. HCAS Posted: 18/04/2023 Job Type: Permanent Closing Date: 02/05/2023 Staff Group: Nursing & Midwifery Registered Job Ref: 289-CSS-1039-A
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