I will post details of final outcome once this is over, in the hope that it will help others. Argos shoppers furious as hundreds of pounds taken from accounts By browsing this website, you consent to the use of cookies. You can use this space to go into a little more detail about your company. 1999-2023 PayPal, Inc. All rights reserved. ), but Will was very apologetic and offered to have the goods collected and a refund issued, but it was likely to take up to two weeks. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. I called through again, was passed round several departments, told that I should have received my refund from the store, as all it needed was for someone to call them and authorise it (REALLY? argos rang me up with a delivery date and time, when late, rang them to see when my appliance was coming only to be told it wasnt coming on this day at all .after i had took time off work and waited around all morning, im so not happy, when complained on the phone i was told it was me that had made the error not them . Solved: I went to order something on Argos today, proceede - PayPal Finally, after I had made several more calls and looked at websites and left messages for the charmless 'Lisa', I got a letter in the post on Friday afternoon. I just happen to have a name thats been in conflict with their past. This comment was posted by a verified customer. i would also advise to contact Paypal as they may be able to speed this process up ". 'Uncorrectitude'? This person told me that they were not in the least surprised by the mix up as Argos are always giving them incorrect items to deliver. 27/03/2020 16:41. I have just checked - the extra charge was not taken from my bank (it was just pending the first time I saw it there on the day I placed the order). I was unhappy that this had happened, but at least I would get my money back. After a month, I called to find out when to expect delivery, only to be told that half of our order had still not reached them - by that they meant that only half of the actual items, e.g. To inquire about a licence to reproduce material, visit our Syndication site. Taking money for products which are not available. I too will be informing all friends, family and anyone else that cares to listen, to NOT use Argos, unless you are in-store, and want something fairly small and cheap. I was told before that there is slight delay and I will get bed before 20th April now I am told that it will be middle of May for bed which was ordered 23rd of March. Argos order history boards.ie - Now Ye're Talkin' We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. What a load of s*** they feed to people day in and day out. They also told me that another possibility (due to the state of the packaging) was that it could have been tampered with it the sorting office which is at the other end of the country to me - which makes me wonder how many hands it passed through. I was told that I would get a call from someone on Monday. I am not even given the chance to order alternative bed! If you click on a link in this story we may earn affiliate revenue. How do I stop the payment as I didn't actually place an order! Nice excuse for them, I suppose, so they can't deliver what IS available, because nothing is! The payment keeps failing. http://www.argos.co.uk/static/Product/partNumber/7641644.htm Another customer said a 500 gift card payment had been processed despite the order not . Thursday m0rning I again rang customer services and after a brief chat with the operator requested i was put straight through to the escalation team I was put on hold and after approximately 2 minutes cut off. ComplaintsBoard.com is a leading complaint resolution website on the Internet. money stuck in pending transaction - MoneySavingExpert Forum Normally when you pay a company (rather than an ebay seller or individual), then it is always pending until that company processes your order and captures the pending payment. You should have received a confirmation email within 2 hours of placing your order. Might be pending transaction and can return within 3-5 days. When I explained that I didn't have her surname, I was cut off! Call me stupid, but I was not expecting the following: Submit a complaint and get your issue resolved. My bank statement shows they took 5 payments though, but I have no order confirmation and can't see what went through on their website. Will do that, but has anyone else experienced the same with Argos? Last night their website was acting up, I've placed 5 orders but the website kept giving me 404 error. Its shameful that Argos are not honest about the delivery dates, well if you are getting too many orders then please do not book any more when customers tries to order online or in store. The Sun website is regulated by the Independent Press Standards Organisation (IPSO), Our journalists strive for accuracy but on occasion we make mistakes. Bank cant help me. Please feel free to write in and let us know that you dispute our decision (the fact that she was much easier to deal with than 'Lisa', did not make the situation any easier). We often link to other websites, but we can't be responsible for their content. To comment on this thread you need to create a Mumsnet account. 'Edication'? She said: "Please please help me I have made a purchase online for 500 via gift card and it has taken money off card but not generated the order!". This content may be old or outdated. argos taken money but no order confirmation. I questioned whether it was normal practice for them to take money for goods they were not actually prepared or able to supply. This 'woman', was the strop-bag I had expected and more. Old thread, but I have the same issue. Help!! This has never been the case before as Argos always accepted returns. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Customers have blamed the payment error on a website glitch, although Argos told The Sun its unaware of any website issues. I too have been ripped off my Argo's they just want your MONEY! Yesterday afternoon at approximately 2pm (5th September) I placed an order via the Argos website for 2 sofas amounting to 400. You never speak to the same person twice, which means no-one knows whats going on, and they can claim its "not their fault". Posted by July 3, 2022 wildest police chases spike on argos taken money but no order confirmation July 3, 2022 wildest police chases spike on argos taken money but no order confirmation 1999-2023 PayPal, Inc. All rights reserved. Argos order error but payment is pending - Help - Monzo Community A few days later I was told that some-one would contact me in approx 3 weeks, to let me know what was happening - this didn't mean I would receive my goods then, simply it would be an update. I went there to buy this and eventhough they claim this is NEW product and they have this machine in stock, i the store they say it is discontinued or not available at all. I was more than a little steamed, but didn't have time to make calls so started preparing for the wedding and dashed out to get what was needed. argos taken money but no order confirmation ", Responding to this tweet, a third customer added: "Same here, 219 from my account.". With all the misquotes she made and the false details she quoted, I didn't trust her to do her job properly, so I decided to start looking into it myself. View our online Press Pack. It's currently in my PayPal as 'Pending' but the funds have been deducted from the available money in my bank account (but the transaction hasn't shown up yet). Some shoppers say they've been charged as many as four times by Argos, despite the order not going through on any occasion. The retailer told The Sun this is unrelated to customers being charged for unprocessed orders. It's currently in my PayPal as 'Pending' but the funds have been deducted from the available money in my bank account (but the transaction hasn't shown up yet). After waiting approx. Editor, Marcus Herbert. I queried the lateness of the delivery with the driver, explained the situation (goods too late etc. They need to cancel the order from their end so I wouldn't wait 10 days. Argos Chat Support told me that Argos cannot cancel these "pending charges" as they have no order number and that . I went into the Argos store today and they seem to think because the order failed and I'm received no confirmation emails from them then within a couple of days the money should go back . . https://www.boards.ie/discussion/2058148485/argos-order-history, https://www.boards.ie/discussion/comment/118219270#Comment_118219270, Music Production Commercial I strongly suggest that you don't buy anything from this company, not unless you want to WASTE your TIME and money, the staff are just rude, customer services are just rude, and their products are LOW standard CHEAP RUBBISH! caused. after that they don't care about whats wrong with your product, I think the whole company is a disgrace, I bought a digital camera, after less than 15 minutes the battery wore out, it also took really bad low quality pictures even though its 10mp (Kodak c1013 DONT BUY THIS PEOPLE), so, I asked for an exchange, (not even a refund!) This was not good enough, so I went back home with the piece of pink plastic c*** (sorry, Vivitar) that had been delivered and a terrible headache and called through to 'customer services' again. Missing out on some big discounts now :(. and would get back to me. This time, when I asked to speak to a manager, I was told that I had come through to 'customer services' and "we are all managers here" - YEAH RIGHT! This is because the payment will be rejected by, as no order has been placed, this payment then gets placed into Paypals holding account. I placed a home delivery order with Argos on Wednesday. Customer service is shocking Share your photos and videos with others to prove the truth of your words. It takes 1 day to leave my account but 10 to leave Argos! If Argos cant trace it, you will have to wait till it clears on your statement and then send that to Argos or get a ref id from your bank. By this time I was in danger of losing my temper completely and asked for the address which i could write to informed her that i would be putting a complaint on the internet forum and that we would be recommending to our wide circle of friends that they do not use this Argos home delivery service. for any disappointment (?) No notes are made on their computers, that others working there might find useful. i always come to argos for mobiel phones as they have good deals but i will no longer be goin to argos as they staff was rude to me when i asked for the 10 pound free cred which im still not very happy with and i will be writing a letter to the manger coz it was a young kid working there bout 18 very rude indeed. Surely each item is sent in one box, or at the same time? Environmental Issues, Home Automation & Internet of Instead, she starts quizzing me, miss quotes the taped conversation I had with Will (yet maintaining she listened to it), that they took the funds from my account as soon as order was placed (would not normally have trouble believing this but had already checked twice with bank and knew it went out on 30th - four days later, two days after delivery was due) and then tells me that she is going to investigate this further, with staff and couriers etc. Payment taken but no order placed - MOO | Support I was told all line managers had finished their shifts and i would have to ring again in the morning. They have an online promo code TECH10 available for 10% off that expires midnight today so I took advantage of that. how much do home and away actors get paid - asrefava.ir It could not have been plainer that the days of, 'the customer is always right' are long gone, instead having been replaced by Argos with, 'sc**w the customer and see how much extra money we can make from them'. The employee took my order and same again asked me to spell my name. Thanks, Authorization will eventually expire and drop off releasing the hold on funds in a few days. Turning it on, and testing it?! . Download the new Argos app for your iPhone or iPad today to start exploring our huge range of products. If Argos cant trace it, you will have to wait till it clears on your statement and then send that to Argos or get a ref id from your bank. Comments #2 11-01-2021 2:00pm. I explained that my head was about to explode and wanted to speak with manager as I wanted this sorted out immediately as I was in no mood to keep repeating myself. Things (IOT). THE GIRLS ON THE COUNTER SAY THEY HAVE NO IDEA HOW A USED MODEL GOT IN STOCK AND GAVE ME THE CORRECT IPOD AND COULD NOT GET ME AWAY FROM THE COUNTER AND POTENTIAL NEW CUSTOMERS QUICK ENOUGH. It says it was in stock at my local store so I tried to pay for it to then pick up at my store today. Leave the Archive. I didnt purchase the item, have no order confirmation for it but the payment has still been taken from my bank but is marked pending in my PayPal. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Goodbye. Not mentioning asking for my money back on endless calls. There is no order history on my account, which is the weirdest thing in 2021. Her reply was that for this to happen i would have to send a copy of my telephone bill to customer services. I said that was fine but how were they going to compensate me for the 3 lengthy phone calls i had made. Who on earth would give such a charmless, inarticulate woman a job in a customer service role? Iconic discount shop to shut its doors next month - is your local affected? Customers have blamed the payment error on a website glitch, although Argos told The Sun its unaware of any website issues. I was meant to have been sent a letter regarding the delay - I never received it. ANY assistance would have been welcome) please contact us onetc" I also requested 'Lisa's' surname so I could get through to her but was told that they are "no allowed to give out their surnames". An Argos spokesperson said: We are in touch with these customers to apologise for the delay and reassure them we are processing their refunds. How do I stop the payment as I didnt actually place an order! ), then queried the fact that the package had been torn down two sides and put back together again with at least two different types of tape. Argos - Argos Staff could not find items I wanted to buy. All are laughed. LOL. Hq Theatres Jobs, Convert One4all To Cash, Ross Mccormack Actor, Argos Taken Money But No Order Confirmation, Who Is The Father Of Amelia's Baby On Private Practice, $10 Gift Card$10+typegift Card, " /> , Convert One4all To Cash, Ross Mccormack Actor, Argos Taken Money But No Order Confirmation, Who Is The Father Of Amelia's Baby On Private The call handler (Will), was very pleasant and assured me he could deal with it, so I took a deep breath and began. Well, I certainly don't make the same mistake twice, and will make sure that no-one I know makes the mistake of using Argos. I attempted to purchase something from Argos today for 503.95 and the payment was taken but there was an issue on the Argos website meaning my order didn't go through. For other inquiries, Contact Us. Help & FAQs - I didn't receive a confirmation email after ordering - Argos This is a great space to write long text about your company and your services. May I apologise (is that what this is?) DIGITAL CAMERA (which I wouldn't even expect my 7yr old to be satisfied with), which was worth a WHOPPING29.99! david and olivia review I contacted the courier company and spoke with a very reasonable person (who shall remain nameless as I don't want them sacked for telling the truth). Editor, Marcus Herbert. PayPal transaction is still going through even though Argos order i asked has he never heard of that spelling. I didn't want it any more but decided it would be best to take it back to the store myself, explain and get my money back straight away, rather than waiting, who knows how long for them to get it back and issue the refund. I had to pay 117 for a repair they carried out to the screen. After completing the order process I was shown a message which said something along the lines of: "your order cannot be confirmed at the moment.
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