This does not include monthly memberships, the fees of which are always collected automatically via the selected mode of payment. If you are within 5 days of your direct debit being due, youll need to wait until the direct debit is processed before being able to cancelonline, or you can cancel your direct debit with your bank. Should you be able to work out again during the pause period, please let us know. Please make sure that your email address is always up to date. Please refer to the GTC for further information in this regard. Wondering how to cancel your direct debit? Whatever your reason, if you want to cancel your PureGym membership, its only a few clicks away. You need to do this no later than 3 working days before your next payment date to stop that payment being taken. Children between the ages of 14 and 16 who are working out at PureGym must always be accompanied and supervised by a parent or legal guardian. Your PIN number / Access Device (defined below) can only be used by you: Your PIN number / Access Device is issued solely for your use, as your membership is personal to you and only covers your use of a gym. Please check your contract with the corresponding comment field. From there, click Freezing or Cancelling. 50% off & 0 Joining fee Terms & Conditions, First Month Free & 0 Joining Fee (closed CRM) Terms & Conditions, Once your month of free Plus membership is complete you will automatically roll onto an Plus membership. 2. You will need to log in to the members area and select Your Profile. You cannot transfer this agreement to anyone else. It's really easy to unfreeze your membership, just log into yourMember's Areaand select the option to unfreeze. For a small supplement to your Core membership youll be able to gain access to other gyms at the same basic price as your home gym. Primarily it has cardio equipment, muscle strengthening, and weight training classes for free. The deadlines for payments and cancellations shall remain the same. This is clearly deliberate as i have read multiple tweets of the same issue going back years. We're sorry to hear you're wanting to cancel your PureGym membership, we hope you've enjoyed your time with us! To transfer your home gym, headto yourMember's Areaand go to Packages and Upgrades. Will My PureGym Free Trial Auto-Renew Into A Paid Subscription? Perhaps your data is incomplete or incorrect? Please check the date and year on the confirmation of termination carefully. They may also suggest you freeze your membership rather than cancel. You might have signed up for a promotional rate that has now been extended to our standard rate. Cancel the direct debit with your bank and give 4 working days to your bank to terminate the membership. Can I Get a Refund When I Cancel My PureGym Gym Membership? Cancel By Telephone. For members with a monthly membership, the amount for the additional subscription will be debited from the credit card on file with mypuregym.swiss one day after your purchase. You can easily change your home address, email address and phone number yourself at MYPUREGYM. select 'Your Profile', then 'Freezing or Cancelling' and follow the instructions to freeze. PureGym is a popular fitness chain in the UK, offering affordable participation plans and access to state-of-the-art tackle additionally facilities. You can get a refund on most PureGym memberships by cancelling your Fixed Term membership. Response times may vary during our busy periods, weekends and bank holidays. The best way to get in touch with us is via social, @puregym on Twitter and Facebook Messenger where we will aim to respond as quickly as possible. If the email address is no longer up-to-date, it is not possible to order a new login for mypuregym to change the email address. Because you're on a fixed term membership our Member Services Team will need to cancel it for you. Yes, you can pause your membership with or without cause. You actual Direct Debit may, therefore, be lower than the amount you have selected to pay, To get the any of the Loyalty Benefits you must maintain your Together Direct Debit up until the club reopens and your next full Direct Debit is deducted, Guarantee that your current monthly direct debit fee will not increase for 12 months once the club reopens. You have access to a wide range of training classes, including cycles, legs, bums. Verwende dazu beim letzten Schritt im Webshop den Promo-Code: FIT10. will puregym be open tomorrow will puregym be open on monday will gyms be open on funeral day will gyms close on 19th september Without active cancellation, your membership will be automatically renewed on the previously agreed conditions. Guest passes can only be used at the trainers home club. Follow the step by step process below. Or check out ourHelp Centrefor commonly asked questions. How To Cancel PureGym Payments already made will be offset. If youre planning on returning to PureGym in the future, you can pause your membership instead of cancelling it. We're sorry to hear that you want to leave - but did you know you can freeze or transfer your membership instead? If you're in Northern Ireland, contact Consumerline. Members with annual membership can pay the amount in the club (except for Bern Lorraine) or by invoice within 20 days. DIRECT DEBIT PRICES If you want to cancel by phone, youll need to call their customer support number at 44 344 477 0005. USE CODE: SAVEHALF. How to Cancel eMeals and Refund (Step by Step), How to Cancel HelloFresh and Refund (step by step). Take note, if you are worried about lockdown or gym closure, you will NOT be charged for this period. See GTC. PureGym on Twitter: "@itstaaanya To cancel your membership you have to Friends must also sign the visitors' book in the club. The fastest way to cancel your PureGym membership is online through their website. Have you been a member before? Subscription Tag Our Membership Terms & Conditions | PureGym If you have a direct debit membership, then you can cancel at any point up to five days before the debit is due. You can join the gym at any time in the day or night. You can upgrade to an All in One subscription at any time. You should wear sports pants, a T-shirt, clean shoes and towel to be able to work out in our gyms. How to cancel your gym membership As a rule, there are two things to bear in mind when it comes to cancelling your gym membership: the type of membership you have and the agreed notice you. This can be removed during exercise. 1 pass per person, per month. Core or Premium/Unlimited 12 and Core or Premium/Unlimited 24 subscriptions always start on the first day of the month. Just log in to your Member's Area using your email address and PIN to update and change whatever you like. Please call Member Services for options available to you or for any further information. You can freeze your PureGym membership for a reduced price online by visiting the Freezing or Cancelling section in the Members area of the PureGym website. May 2023 and must be claimed by this date. We use cookies to give you the best possible experience on our website. You can then register your membership directly in the studio. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office. To cancel online, go to https://www.puregym.com/contact/ To cancel over the phone, call: 03444 770 005 Meet Emma, your Best Financial Friend. How do I cancel my corporate fixed term membership? If you've signed up to a fixed term membership, you'll need to contact a member of PureGym's Member Services Team to help you cancel. If you think you have the right to cancel but the gym won't let you, contact the Citizens Advice consumer helpline on 0808 223 1133. Nothing in these terms will affect these legal rights. The ticket number serves as proof of the submitted cancellation. If you still want to cancel, once logged in select 'Freezing or Cancelling ' and follow the cancellation instructions. The email address on the contract differs from the email address entered. For time stops longer than 3 months (4-9 months), you will need a doctor's/ employer's certificate/ certificate of military service (if applicable). You can check it at MYPUREGYM. If you have purchased a Fixed Term membership you will be entitled to 50% of the pro ratad amount as refund for any unused membership. The Joining Fee (if one is payable) and first month's membership fees are collected from you by us either by Debit / Credit card at time of purchase, or by Direct Debit approximately 5 working days from your membership application date. New puregym can't cancel membership Gone puregym can i bring a guest where. Rolling monthly memberships can be cancelled at any time, and multiple gym access is available to purchase. You can contact us by e-mailing us at, If you wish to contact us in writing, or if any clause in these terms requires you to give us notice in writing you can send this to us by e-mail to Pure Gym Limited at. Please refer to Item 14 in the GTC for further terms and conditions for termination due to a change of the place of residence. Unfreezing before the original end datemay mean there is a small amount added on to your next payment to cover your days in the gym for the rest of that month. You will receive the confirmation email after the cancellation of your membership. Get in touch with our Member Services Team at[emailprotected]and let them know youd like to cancel. Existing Plus members cannot downgrade to then get a month for free, Offer must be claimed using the promotional code, SAVEHALF or TIKTOK50. You can Freeze your membership for up to three months in 3 easy steps. Parking facilities vary from club to club. These months will then be added to your membership as a time credit. Free passes have no resale value, and cannot be exchanged for cash or any other product or service. We cannot guarantee the ongoing availability of each benefit. Day passes are subject to a fair use policy. These bolts include sport water, massage chair, priority booking classes, and body composition scan. No, no time stop can be requested for a previous period. Its important to remember that changing your payment date might result in slight change in your following payment, but this will even out over time. If you are a fixed member and want to cancel the membership, follow the steps listed below. You must be at least 14 years old to become a member of PureGym. You cannot give passes to other trainers. Sichere dir das Core Monatsabo fr nur CHF 10 oder das Premium Monatsabo fr nur CHF 20 ohne Einschreibegebhr. Just follow these easy steps: 1. Check out this proven method to better manage your money. Step 1: Log onto your account on their website - https://www.puregym.com/login/ Step 2: Visit the profile section Step 3: On the profile tab, click on the option titled Cancel Your Membership Step 4: Select whether you would like to freeze or cancel. As such, if youre on a monthly payment schedule and your next payment is due within a few days, youll need to wait until the payment rolls over to cancel. Here is a complete guide on all the different steps you can follow either in person, by phone or through your bank app. To avoid fees and cancel your membership quickly and completely, there are some important steps you should take depending on what method youre using. Hit the Login option available on the top right corner of the screen and provide the necessary details. Once you are on the phone to a member of the team you need to explain that you would like to cancel your membership and why. Together fees will be charged on the same date as the usual Direct Debit fee on your main membership, If you select the lower Together fee your Direct Debit will increase to your normal fee once the club is reopened, If you select to reinstate your normal Direct Debit fee this will continue once your club is open at the same rate, If you select to reinstate your normal Direct Debit you will have full National Access to all clubs in the UK, regardless of the price you pay at your current club, Together is a monthly subscription that can be cancelled at any time, If your current main membership has a credit due to the closure of your gym, this balance will be applied to your membership fee. The freeze will be applied from your payment date, so make sure it is added at least 3-4 working days before this date. PureGym Ltd reserves the right to end any promotion without warning at any time. Have a look at the cancellation and refund policy. Please try to switch browsers or press F5 (Fn-Ctrl-F5 or Ctrl-F5, depending on your PC) to refresh. Ends midnight! Please send us a message with your bank details, membership number and credit amount via the CONTACT FORM. Discount is available to verified UNiDAYS members only and is non-transferable. Please be aware this must be actioned at least 3 working days prior to your payment date. You can manage your full membership, including transferring your gym location, in your Members Area on the website. I cancelled it after the payment bounced. Read more Some of our gyms offer the option of anOff Peak membership. Perhaps you have received an invoice or reminder because your membership fee is outstanding? We will then process your cancellation. You agree to advise us immediately of any change to the Members Details provided. You cannot, however, freeze a fixed term membership. We will not be liable or responsible for outstanding monies paid to a Personal Trainer. GET 50% OFF YOUR FIRST MONTH PLUS 0 JOINING FEE. Please observe the notice period stipulated in your contract. First cancel the additional subscription that you no longer want, giving notice to the end of its term. You can cancel your Puregym membership via telephone call quickly and easily, to do this you can just follow the steps below: First, you can call the cancellation team on 0344 477 0005. Many PureGym locations are open 24 hours a day. Any passes set for redemption after this date may be cancelled without warning. Step 3 Scroll down to 'Cancel Your Membership' and select this option Step 4 Follow the instructions to cancel If the online cancellation option is unavailable to you, please cancel directly through your bank. You can obtain more information directly from an employee of the club. You can check it or change it directly at MYPUREGYM. These can easily be additionally booked when the contract is concluded. There is always the option to upgrade the subscription. Then you can purchase the additional subscription you want. Tell them all the information carefully and make sure that you have told account details correctly, especially the account number. Make sure you include relevant details such as your first and last name, address, and email. Freeze only applies to monthly memberships and will start from your payment date. This may mean there is a small amount added on to your next payment to cover the days in the gym for the rest of that month. Please wear a face covering when entering the gym, in communal areas and changing rooms, and when moving around the gym. 3. Head to your Member's Area2. An adviser at your nearest Citizens Advice will also be able to help you argue your case or argue for you. Please keep this ticket number on file until you have received the cancellation confirmation from us.
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